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Casino profile

Golden Crown Casino in Australia

Player complaints and reviews about Golden Crown Casino, plus its operator (StarCrown Partners), licences and welcome offers.

goldencrowncasino.com
Capture of the Golden Crown Casino website

About

On the Golden Crown Casino site for Australia, we found 2 welcome bonuses, 6 tournaments and a loyalty programme with 10 tiers. The registration form for Australia has 10 fields; the required ones include e-mail, password and phone.

Golden Crown Casino belongs to the StarCrown Partners affiliate programme. The site launched in 2019. It holds a licence from Tobique Gaming Commission. The interface is available in 3 languages: English, French, German. 12 account currencies are listed, including Australian dollars, New Zealand dollars, US dollars, Euros.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    LUCKY

    All Games
    Promotions
    Referral Program
    Loyalty Program
    Tourneys
    6
    Wheels of Fortune
    Lottery
    Jackpots
    Install App
    VIP
    Live Chat
    Australian

  2. 2

    CRYSTAL

    All Games
    Promotions
    Referral Program
    Loyalty Program
    Tourneys
    6
    Wheels of Fortune
    Lottery
    Jackpots
    Install App
    VIP
    Live Chat
    Australian

  3. 3

    IRON

    All Games
    Promotions
    Referral Program
    Loyalty Program
    Tourneys
    6
    Wheels of Fortune
    Lottery
    Jackpots
    Install App
    VIP
    Live Chat
    Australian

  4. 4

    STEEL

    All Games
    Promotions
    Referral Program
    Loyalty Program
    Tourneys
    6
    Wheels of Fortune
    Lottery
    Jackpots
    Install App
    VIP
    Live Chat
    Australian

  5. 5

    BRONZE

    All Games
    Promotions
    Referral Program
    Loyalty Program
    Tourneys
    6
    Wheels of Fortune
    Lottery
    Jackpots
    Install App
    VIP
    Live Chat
    Australian

  6. 6

    SILVER

    All Games
    Promotions
    Referral Program
    Loyalty Program
    Tourneys
    6
    Wheels of Fortune
    Lottery
    Jackpots
    Install App
    VIP
    Live Chat
    Australian

  7. 7

    GOLDEN

    All Games
    Promotions
    Referral Program
    Loyalty Program
    Tourneys
    6
    Wheels of Fortune
    Lottery
    Jackpots
    Install App
    VIP
    Live Chat
    Australian

  8. 8

    PLATINUM

    All Games
    Promotions
    Referral Program
    Loyalty Program
    Tourneys
    6
    Wheels of Fortune
    Lottery
    Jackpots
    Install App
    VIP
    Live Chat
    Australian

  9. 9

    DIAMOND

    All Games
    Promotions
    Referral Program
    Loyalty Program
    Tourneys
    6
    Wheels of Fortune
    Lottery
    Jackpots
    Install App
    VIP
    Live Chat
    Australian

  10. 10

    PRIVILEGE

    All Games
    Promotions
    Referral Program
    Loyalty Program
    Tourneys
    6
    Wheels of Fortune
    Lottery
    Jackpots
    Install App
    VIP
    Live Chat
    Australian

Sign-up requirements

20 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Country
  4. Currency
  5. Country code
  6. Phonerequired
  7. Promo code
  8. Date of birth
  9. Date of birth
  10. Date of birth

Sign in

  1. E-mailrequired
  2. Passwordrequired
  3. Country
  4. Currency
  5. Country code
  6. Phonerequired
  7. Promo code
  8. Date of birth
  9. Date of birth
  10. Date of birth

Player complaints and reviews in Australia

154 records

154 of the 280 records about Golden Crown Casino come from players who state they are in Australia. The figures below are theirs alone; the casino page covers every market.

Total complaints

13

92% resolved, of those with a known outcome

Total reviews

141

Across all review sites

Player rating

4.21 / 5

141 ratings by these players

Share of all records

55%

of 280 about Golden Crown Casino

What players in Australia say about Golden Crown Casino

Players in Australia have filed 13 complaints and written 141 reviews about Golden Crown Casino. That is 55% of the 280 records about it from every market. Complaints make up 8.4% of their records, against 10% across all markets. Their reviews rate it 4.21 out of 5 on average (141 ratings), against 3.89 across all markets. 15% of their rated reviews give one or two stars; across all markets the share is 20%.

The most common problem in their complaints is “Withdrawal delay”: 38% of 13 complaints with a labelled problem (28% across all markets). 92% of their 13 complaints with a known outcome were resolved, against 97% across all markets. In the last 12 months: 4 complaints and 7 reviews.

A player counts as being in Australia when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Golden Crown Casino in Australia, or compare the market with another one.

Australia and all markets
FigureAustraliaAll markets
Complaints among all records8.4%10%
Resolved, of complaints with a known outcome92%97%
Average review rating, out of 54.213.89
Reviews rated 1–2 stars15%20%
Withdrawal delay, of labelled complaints38%28%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay38%5
  • Verification delay15%2
  • Account blocked7.7%1
  • Deposit not credited7.7%1
  • Documents rejected or requested again7.7%1
  • Game malfunction7.7%1
  • Site or app problems7.7%1
  • Withdrawal refused7.7%1
Share of the 13 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal46%6
  • KYC / verification23%3
  • Technical15%2
  • Account7.7%1
  • Deposit7.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved92%12
  • Unresolved7.7%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars69%97
  • 4 stars12%17
  • 3 stars4.3%6
  • 2 stars0.7%1
  • 1 star14%20
Share of 141 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games50%64
  • Customer support35%45
  • Bonuses34%43
  • VIP & loyalty28%36
  • Website & app18%23
  • Withdrawals15%19
Share of the 127 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals16%20
  • KYC / verification10%13
  • Customer support7.1%9
  • Bonuses3.9%5
  • Trust & licence3.9%5
  • Games2.4%3
Share of the 127 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2022202320242025
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–4–
20252–734.08
20240–214.43
20230–12–
20226–314.71
20212–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–138–
Casino Guru133–

Block 11

Latest complaints and reviews

The newest records about Golden Crown Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

  • Review

    1.0 of 5 stars

    Australia · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

  • Review

    1.0 of 5 stars

    Australia · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Golden Crown Casino in Australia

What bonuses and promotions does Golden Crown Casino run in Australia?

We read 2 live offers for Australia on the Golden Crown Casino site itself.

Does Golden Crown Casino run tournaments and a loyalty programme in Australia?

Yes. The Golden Crown Casino site for Australia lists 6 tournaments. Its loyalty programme for Australia has 10 tiers.

What does Golden Crown Casino ask for at registration in Australia?

The Golden Crown Casino registration form for Australia has 10 fields, including e-mail, password, country, currency, country code, phone, promo code, date of birth. Marked as required: e-mail, password, phone.

How many complaints and reviews about Golden Crown Casino come from players in Australia?

154 of the 280 complaints and reviews about Golden Crown Casino come from players in Australia. Across all its markets, 29 complaints have a known outcome, and 97% of them were resolved.