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Bspin.io Casino

Player complaints and reviews about Bspin.io Casino, plus its operator (Bspin.io Affiliates), licences and welcome offers.

bspin.io

About

Bspin.io Casino belongs to the Bspin.io Affiliates affiliate programme. The site launched in 2018. It holds a licence from Anjouan Gaming Board. The interface is available in 5 languages, including English, Chinese, Japanese, German. 9 account currencies are listed, including Bitcoin, Binance Coin, Bitcoin Cash, Dogecoin. We list 4 welcome offers.

Bspin.io Casino is listed in 4 markets: Austria, Poland, Japan and China. In Japan, Bspin.io Casino accepts 8 payment methods, among them Bspinからの出金方法, Bspinの決済概要, Bspinへの入金方法 and クレジットカードで暗号通貨を購入する.

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Payment methods

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Bspinからの出金方法

    Other

    –

  • Bspinの決済概要

    Other

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  • Bspinへの入金方法

    Other

    –

  • クレジットカードで暗号通貨を購入する

    Other

    –

  • まとめ

    Other

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  • よくある質問

    Other

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  • 対応決済方法

    Other

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  • 重要な注意事項

    Other

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Player Intelligence

108 records

What players report about Bspin.io Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

12

75% resolved, of those with a known outcome

Total reviews

96

Across all review sites

Player rating

3.48 / 5

Trustpilot 3.4 · AskGamblers 3.55

GEO markets

27

Countries stated on 85% of records

Bspin.io Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Bspin.io Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 12 complaints and 96 reviews about Bspin.io Casino on 3 sites. In the 12 months to November 5, 2026, they filed 1 complaint and posted 17 reviews. Reviews are down 15% on the 12 months before (20).

The problem players report most often is “Account blocked”: 27% of the 11 complaints with a labelled problem. Next come “Withdrawal delay” (27%) and “Bonus winnings confiscated” (18%). Complaints about “Withdrawal” make up 42% of those with a topic, against 29% across all brands.

Of the 12 complaints with a known outcome, 75% were resolved, against 59% across all brands. That puts Bspin.io Casino 994th of 1,916 casinos with at least 10 such complaints.

Reviewers give Bspin.io Casino 3.27 out of 5 on average over 96 rated reviews, against 3.44 across all brands. 55% of the ratings are four or five stars, and 39% are one or two. The review sites’ own scores average 3.48 out of 5 across 2 sites. By that score, Bspin.io Casino ranks 1,678th of 4,287 rated casinos. Reviewers most often praise “Withdrawals” (37 reviews), “Games” (26 reviews) and “Customer support” (24 reviews). The most common criticism concerns “Customer support” (23 reviews), “Bonuses” (16 reviews) and “Withdrawals” (12 reviews).

The countries players state most often are United States (47%), Croatia (5.4%) and Philippines (4.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Bspin.io Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account blocked27%3
  • Withdrawal delay27%3
  • Bonus winnings confiscated18%2
  • Account closed9.1%1
  • Bonus not credited9.1%1
  • Winnings voided9.1%1
Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal42%5
  • Account33%4
  • Bonus25%3
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved75%9
  • Unresolved25%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Bspin.io Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Bspin.io Casino against the market
MeasureBspin.io CasinoAll brands
Complaints resolved75%59%
Average review rating3.273.44
Complaints per 100 reviews12.526.4
Share of “Withdrawal” complaints42%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars45%43
  • 4 stars10%10
  • 3 stars6.3%6
  • 2 stars7.3%7
  • 1 star31%30
Share of 96 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals41%37
  • Games29%26
  • Customer support26%24
  • Deposits & payment methods21%19
  • Website & app15%14
  • Bonuses14%13
Share of the 91 reviews that name at least one aspect.reviews

Criticised

  • Customer support25%23
  • Bonuses18%16
  • Withdrawals13%12
  • Fairness & RTP12%11
  • Trust & licence11%10
  • Deposits & payment methods6.6%6
Share of the 91 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States47%43
  • Croatia5.4%5
  • Philippines4.3%4
  • Ukraine4.3%4
  • Canada3.3%3
  • Estonia3.3%3
  • United Kingdom3.3%3
  • Russia3.3%3
  • Austria2.2%2
  • Australia2.2%2
  • Other countries22%20
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–15–
20250–213.43
20240–10–
20238–222.82
20222–5–
20211–6–
20200–11–
20190–6–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–753.4 / 5
AskGamblers2153.55 / 5
Casino Guru106–

Block 13

Latest complaints and reviews

The newest records about Bspin.io Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United States · Trustpilot

  • Review

    2.0 of 5 stars

    Croatia · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Japan · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Serbia · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Bspin.io Casino

Who owns Bspin.io Casino?

Bspin.io Casino is operated by Pixel Gaming Limited and runs under the Bspin.io Affiliates affiliate programme.

Is Bspin.io Casino licensed?

Yes. Bspin.io Casino holds a licence from Anjouan Gaming Board.

When was Bspin.io Casino founded?

Bspin.io Casino launched in 2018.

Which currencies does Bspin.io Casino accept?

Currencies listed for Bspin.io Casino: Bitcoin, Binance Coin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, TRON, Tether and 1 more. Its site is available in 5 languages: English, Chinese, Japanese, German and 1 more.

What welcome bonuses does Bspin.io Casino offer?

4 welcome offers are listed for Bspin.io Casino. The first on the list is “120% up to 35000 uBTC + 66 Free Spins at Bspin.io Casino”, with a 45× wagering requirement.

Which countries is Bspin.io Casino available in?

Bspin.io Casino is listed in 4 markets: Austria, China, Japan, Poland.

Which payment methods does Bspin.io Casino accept in Japan?

The Bspin.io Casino cashier for Japan lists 8 payment methods: Bspinからの出金方法, Bspinの決済概要, Bspinへの入金方法, クレジットカードで暗号通貨を購入する, まとめ, よくある質問 and 2 more.

What do players say about Bspin.io Casino?

Players have filed 12 complaints and written 96 reviews about Bspin.io Casino. Players rate Bspin.io Casino 3.48 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Bspin.io Casino?

“Account blocked” – 27% of the 11 complaints about Bspin.io Casino with a labelled problem. Followed by “Withdrawal delay” (27%) and “Bonus winnings confiscated” (18%).

Do players report withdrawal problems at Bspin.io Casino?

Withdrawals are the topic of 5 complaints about Bspin.io Casino: 42% of the 12 with a topic. The most common withdrawal problem is “Withdrawal delay” (60% of them).

Does Bspin.io Casino resolve player complaints?

75% of the 12 complaints about Bspin.io Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Bspin.io Casino is 994th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Bspin.io Casino?

Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Customer support”, “Bonuses” and “Withdrawals”. 55% of the rated reviews give four or five stars, and 39% give one or two.

How many complaints has Bspin.io Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 1 complaint about Bspin.io Casino.

Where do Bspin.io Casino’s players come from?

The countries named most often in complaints and reviews about Bspin.io Casino are United States (47%), Croatia (5.4%) and Philippines (4.3%).