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Casino profile

CasinoRex

Player complaints and reviews about CasinoRex, plus its operator (Rexaffiliates), licences and welcome offers.

casinorex.com
casinorex.com
Capture of the CasinoRex website

Profile

Website
casinorex.com
Established
2020
Operator
Rexaffiliatesaffiliate programme
Company
N1 Interactive Ltd. Casinos
Licences
Languages
  • English
  • German
  • Japanese
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Polish zlotys
  • Russian rubles
  • Australian dollars
  • Norwegian kroner
  • New Zealand dollars
  • Kazakhstani tenges

About

CasinoRex belongs to the Rexaffiliates affiliate programme. The site launched in 2020. It holds a licence from Malta Gaming Authority. The interface is available in 3 languages: English, German, Japanese. 9 account currencies are listed, including Euros, US dollars, Canadian dollars, Polish zlotys. We list 9 welcome offers.

CasinoRex is listed in 6 markets, among them Canada, Germany, Australia and New Zealand. On the CasinoRex site for Mexico, we found 7 promotions.

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

78 records

What players report about CasinoRex on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

23

70% resolved, of those with a known outcome

Total reviews

55

Across all review sites

Player rating

2.23 / 5

Trustpilot 1.8 · AskGamblers 2.65

GEO markets

16

Countries stated on 91% of records

CasinoRex complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about CasinoRex, the way Player Intelligence PRO computes it.

Since 2021, players have posted 23 complaints and 55 reviews about CasinoRex on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted no reviews.

The problem players report most often is “Account closed”: 26% of the 23 complaints with a labelled problem. Next come “Account blocked” (17%) and “Verification delay” (17%). Complaints about “Account” make up 39% of those with a topic, against 15% across all brands.

Of the 23 complaints with a known outcome, 70% were resolved, against 59% across all brands. That puts CasinoRex 1,178th of 1,917 casinos with at least 10 such complaints.

Reviewers give CasinoRex 2.62 out of 5 on average over 55 rated reviews, against 3.44 across all brands. 42% of the ratings are four or five stars, and 55% are one or two. The review sites’ own scores average 2.23 out of 5 across 2 sites. By that score, CasinoRex ranks 3,490th of 4,286 rated casinos. Reviewers most often praise “Games” (22 reviews), “Bonuses” (12 reviews) and “Website & app” (11 reviews). The most common criticism concerns “Customer support” (15 reviews), “Fairness & RTP” (11 reviews) and “Trust & licence” (10 reviews).

The countries players state most often are Germany (45%), Austria (15%) and New Zealand (13%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about CasinoRex: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

The game selection appears to be a strong point, with notably more positive feedback than negative. Customer support and payments have room for improvement, as reviews reveal a fairly even split of positive and negative experiences.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20212022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account closed26%6
  • Account blocked17%4
  • Verification delay17%4
  • Withdrawal delay17%4
  • Bonus not credited4.3%1
  • Deposit not credited4.3%1
  • Deposit refund4.3%1
  • Self-exclusion4.3%1
  • Other problems4.3%1
Share of the 23 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account39%9
  • Withdrawal26%6
  • KYC / verification17%4
  • Deposit8.7%2
  • Bonus4.3%1
  • Responsible gambling4.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved70%16
  • Unresolved30%7
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

CasinoRex against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

CasinoRex against the market
MeasureCasinoRexAll brands
Complaints resolved70%59%
Average review rating2.623.44
Complaints per 100 reviews41.826.4
Share of “Account” complaints39%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20212022202320242025
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars25%14
  • 4 stars16%9
  • 3 stars3.6%2
  • 2 stars5.5%3
  • 1 star49%27
Share of 55 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games43%22
  • Bonuses24%12
  • Website & app22%11
  • Customer support22%11
  • Withdrawals14%7
  • Deposits & payment methods12%6
Share of the 51 reviews that name at least one aspect.reviews

Criticised

  • Customer support29%15
  • Fairness & RTP22%11
  • Trust & licence20%10
  • Bonuses18%9
  • Deposits & payment methods7.8%4
  • Withdrawals7.8%4
Share of the 51 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20212022202320242025
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany45%32
  • Austria15%11
  • New Zealand13%9
  • Finland5.6%4
  • Ireland4.2%3
  • Canada2.8%2
  • Australia1.4%1
  • Bulgaria1.4%1
  • Switzerland1.4%1
  • United Kingdom1.4%1
  • Other countries8.5%6
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20257–2–
20243–5–
20237–19–
20223–263.58
20213–3–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru1932–
Trustpilot–201.8 / 5
CasinoReviews4––
AskGamblers–32.65 / 5

Block 13

Latest complaints and reviews

The newest records about CasinoRex as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Bonus not credited

    Unresolved

    CasinoReviews

  • Complaint

    Account blocked

    Unresolved

    CasinoReviews

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    2.0 of 5 stars

    New Zealand · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about CasinoRex

Who owns CasinoRex?

CasinoRex is operated by N1 Interactive Ltd. Casinos and runs under the Rexaffiliates affiliate programme.

Is CasinoRex licensed?

Yes. CasinoRex holds a licence from Malta Gaming Authority.

When was CasinoRex founded?

CasinoRex launched in 2020.

Which currencies does CasinoRex accept?

Currencies listed for CasinoRex: Euros, US dollars, Canadian dollars, Polish zlotys, Russian rubles, Australian dollars, Norwegian kroner, New Zealand dollars and 1 more. Its site is available in 3 languages: English, German, Japanese.

What welcome bonuses does CasinoRex offer?

9 welcome offers are listed for CasinoRex. The first on the list is “CasinoRex: 100% up to €200 + 20 Bonus Spins on All Lucky Clover 5 Slot,1st Deposit Bonus”, with a 50× wagering requirement.

Which countries is CasinoRex available in?

CasinoRex is listed in 6 markets: Australia, Canada, Germany, Japan, Kazakhstan, New Zealand.

What bonuses and promotions does CasinoRex run in Mexico?

We read 7 live offers for Mexico on the CasinoRex site itself.

What do players say about CasinoRex?

Players have filed 23 complaints and written 55 reviews about CasinoRex. Players rate CasinoRex 2.23 out of 5 on average across the 2 sites that publish one.

What do players complain about most at CasinoRex?

“Account closed” – 26% of the 23 complaints about CasinoRex with a labelled problem. Followed by “Account blocked” (17%) and “Verification delay” (17%).

Do players report withdrawal problems at CasinoRex?

Withdrawals are the topic of 6 complaints about CasinoRex: 26% of the 23 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them).

Does CasinoRex resolve player complaints?

70% of the 23 complaints about CasinoRex with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, CasinoRex is 1,178th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about CasinoRex?

Praised most: “Games”, “Bonuses” and “Website & app”. Criticised most: “Customer support”, “Fairness & RTP” and “Trust & licence”. 42% of the rated reviews give four or five stars, and 55% give one or two.

How many complaints has CasinoRex received in the last 12 months?

In the 12 months to November 4, 2026, players filed no complaints about CasinoRex.

Where do CasinoRex’s players come from?

The countries named most often in complaints and reviews about CasinoRex are Germany (45%), Austria (15%) and New Zealand (13%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with CasinoRex, and ones players rate about the same.