Casino profile

Casino UK

Player complaints and reviews about Casino UK, plus its operator (Star Partner), licences and welcome offers.

About

Casino UK belongs to the Star Partner affiliate programme. The interface is in English. 8 account currencies are listed, including Australian dollars, Canadian dollars, Euros, New Zealand dollars.

Casino UK is listed in 5 markets, among them Canada, Australia, United Kingdom and New Zealand.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Player Intelligence

14 records

What players report about Casino UK on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

33% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

2.25 / 5

AskGamblers 2.25

GEO markets

No source states a country

Casino UK complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Casino UK, the way Player Intelligence PRO computes it.

Since 2013, players have posted 3 complaints and 11 reviews about Casino UK on 2 sites.

The review sites’ own scores average 2.25 out of 5 on one site. By that score, Casino UK ranks 3,475th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Casino UK: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20132014201520162017201820192020

Complaints count

Period	Value
2013	1
2014	0
2015	0
2016	0
2017	0
2018	0
2019	1
2020	1

Block 02

Complaint categories

KYC / verification33%1
Responsible gambling33%1
Withdrawal33%1

Share of complaints by category.complaints

Block 03

Complaint status

Unresolved67%2
Resolved33%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20132014

Reviews count

Period	Value
2013	4
2014	7

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

2.25

2014

Rating history

Period	Value
2014	2.25

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2020	1	–	0	–
2019	1	–	0	–
2014	0	–	7	–
2013	1	–	4	–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	–	11	2.25 / 5
CasinoReviews	3	–	–

Block 08

Latest complaints and reviews

The newest records about Casino UK as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintJan 29, 2020
Gambling limits
Unresolved
CasinoReviews
ComplaintJun 27, 2019
Withdrawal delay
Resolved
CasinoReviews
ComplaintJul 2, 2013
Documents rejected or requested again
Unresolved
CasinoReviews

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers.

Questions about Casino UK

Who owns Casino UK?

Casino UK is operated by Vegas Partner Lounge and runs under the Star Partner affiliate programme.

Which currencies does Casino UK accept?

Currencies listed for Casino UK: Australian dollars, Canadian dollars, Euros, New Zealand dollars, British pounds sterling, Russian rubles, Swiss francs, US dollars. Its site is available in one language: English.

Which countries is Casino UK available in?

Casino UK is listed in 5 markets: Australia, Canada, New Zealand, Switzerland, United Kingdom.

What do players say about Casino UK?

Players have filed 3 complaints and written 11 reviews about Casino UK. Players rate Casino UK 2.25 out of 5 on average on the 1 site that publishes a rating.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.