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Casino profile

CasinoRex in Germany

Player complaints and reviews about CasinoRex, plus its operator (Rexaffiliates), licences and welcome offers.

casinorex.com
casinorex.com
Capture of the CasinoRex website

Profile

Website
casinorex.com
Established
2020
Operator
Rexaffiliatesaffiliate programme
Company
N1 Interactive Ltd. Casinos
Licences
Languages
  • English
  • German
  • Japanese
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Polish zlotys
  • Russian rubles
  • Australian dollars
  • Norwegian kroner
  • New Zealand dollars
  • Kazakhstani tenges

About

On the CasinoRex site for Germany, we found 4 promotions.

CasinoRex belongs to the Rexaffiliates affiliate programme. The site launched in 2020. It holds a licence from Malta Gaming Authority. The interface is available in 3 languages: English, German, Japanese. 9 account currencies are listed, including Euros, US dollars, Canadian dollars, Polish zlotys. We list 9 welcome offers.

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

32 records

32 of the 78 records about CasinoRex come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

9

78% resolved, of those with a known outcome

Total reviews

23

Across all review sites

Player rating

2.91 / 5

23 ratings by these players

Share of all records

41%

of 78 about CasinoRex

What players in Germany say about CasinoRex

Players in Germany have filed 9 complaints and written 23 reviews about CasinoRex. That is 41% of the 78 records about it from every market. Complaints make up 28% of their records, against 29% across all markets. Their reviews rate it 2.91 out of 5 on average (23 ratings), against 2.62 across all markets. 48% of their rated reviews give one or two stars; across all markets the share is 55%.

The most common problem in their complaints is “Verification delay”: 33% of 9 complaints with a labelled problem (17% across all markets). 78% of their 9 complaints with a known outcome were resolved, against 70% across all markets.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about CasinoRex in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records28%29%
Resolved, of complaints with a known outcome78%70%
Average review rating, out of 52.912.62
Reviews rated 1–2 stars48%55%
Verification delay, of labelled complaints33%17%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2021202220232024
Complaints count

Block 02

Complaint categories

  • KYC / verification33%3
  • Deposit22%2
  • Withdrawal22%2
  • Account11%1
  • Responsible gambling11%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved78%7
  • Unresolved22%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars35%8
  • 4 stars13%3
  • 3 stars4.3%1
  • 2 stars4.3%1
  • 1 star43%10
Share of 23 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games41%9
  • Customer support32%7
  • Bonuses27%6
  • Website & app27%6
  • Withdrawals23%5
  • Deposits & payment methods14%3
Share of the 22 reviews that name at least one aspect.reviews

Criticised

  • Customer support32%7
  • Bonuses23%5
  • Trust & licence23%5
  • Fairness & RTP18%4
  • Deposits & payment methods9.1%2
  • Website & app4.5%1
Share of the 22 reviews that name at least one aspect.reviews

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20241–0–
20235–11–
20221–10–
20212–2–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru916–
Trustpilot–7–

Block 09

Latest complaints and reviews

The newest records about CasinoRex as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal refused

    Resolved

    Germany · Casino Guru

  • Complaint

    Self-exclusion

    Unresolved

    Germany · Casino Guru

  • Review

    3.0 of 5 stars

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Account blocked

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about CasinoRex in Germany

What bonuses and promotions does CasinoRex run in Germany?

We read 4 live offers for Germany on the CasinoRex site itself.

How many complaints and reviews about CasinoRex come from players in Germany?

32 of the 78 complaints and reviews about CasinoRex come from players in Germany. Across all its markets, 23 complaints have a known outcome, and 70% of them were resolved.

Who owns CasinoRex?

CasinoRex is operated by N1 Interactive Ltd. Casinos and runs under the Rexaffiliates affiliate programme.

Is CasinoRex licensed?

Yes. CasinoRex holds a licence from Malta Gaming Authority.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with CasinoRex, and ones players rate about the same.