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LalaBet Casino

Player complaints and reviews about LalaBet Casino, plus its operator (LalaStars Affiliates), licences and welcome offers.

lala.bet
Capture of the LalaBet Casino website

About

LalaBet Casino belongs to the LalaStars Affiliates affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, Portuguese, Polish, German. 26 account currencies are listed, including US dollars, Brazilian reals, Euros, Australian dollars.

LalaBet Casino is listed in 17 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Player Intelligence

1,586 records

What players report about LalaBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

44

75% resolved, of those with a known outcome

Total reviews

1,542

Across all review sites

Player rating

2.25 / 5

Trustpilot 3.3 · AskGamblers 1.2

GEO markets

36

Countries stated on 99% of records

LalaBet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about LalaBet Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 44 complaints and 1,542 reviews about LalaBet Casino on 6 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 4 reviews. Reviews are down 98% on the 12 months before (196).

The problem players report most often is “Withdrawal delay”: 25% of the 44 complaints with a labelled problem. Next come “Refund” (18%) and “Withdrawal refused” (9.1%). Complaints about “Withdrawal” make up 41% of those with a topic, against 29% across all brands.

Of the 44 complaints with a known outcome, 75% were resolved, against 59% across all brands. That puts LalaBet Casino 994th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 89%.

Reviewers give LalaBet Casino 3.33 out of 5 on average over 1,542 rated reviews, against 3.44 across all brands. 57% of the ratings are four or five stars, and 37% are one or two. The review sites’ own scores average 2.25 out of 5 across 2 sites. By that score, LalaBet Casino ranks 3,475th of 4,287 rated casinos. Reviewers most often praise “Customer support” (418 reviews), “Games” (243 reviews) and “Withdrawals” (205 reviews). The most common criticism concerns “Withdrawals” (529 reviews), “Customer support” (273 reviews) and “Trust & licence” (208 reviews).

The countries players state most often are Netherlands (87%), Brazil (3.9%) and Belgium (1.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about LalaBet Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay25%11
  • Refund18%8
  • Withdrawal refused9.1%4
  • Deposit refund6.8%3
  • Self-exclusion6.8%3
  • Account blocked4.5%2
  • Account closed4.5%2
  • Deposit not credited4.5%2
  • Other problems20%9
Share of the 44 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal41%18
  • Payments & refunds18%8
  • Deposit11%5
  • Responsible gambling11%5
  • Account9.1%4
  • KYC / verification4.5%2
  • Other2.3%1
  • Customer support2.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved75%33
  • Unresolved25%11
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

LalaBet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

LalaBet Casino against the market
MeasureLalaBet CasinoAll brands
Complaints resolved75%59%
Average review rating3.333.44
Complaints per 100 reviews2.926.4
Share of “Withdrawal” complaints41%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars45%693
  • 4 stars12%192
  • 3 stars5.8%89
  • 2 stars4.2%64
  • 1 star33%504
Share of 1,542 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support31%418
  • Games18%243
  • Withdrawals15%205
  • Website & app11%144
  • Bonuses7.2%97
  • Trust & licence3.1%42
Share of the 1,350 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals39%529
  • Customer support20%273
  • Trust & licence15%208
  • Account7.3%98
  • Deposits & payment methods4.1%56
  • Bonuses3.9%53
Share of the 1,350 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Netherlands87%1,366
  • Brazil3.9%61
  • Belgium1.4%22
  • Poland1.3%21
  • Sweden1.1%17
  • Germany0.9%14
  • Austria0.4%7
  • Ireland0.4%7
  • Kazakhstan0.4%7
  • Spain0.3%5
  • Other countries2.8%44
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–3–
20251–1372.94
20242361%6793.0
20232090%7233.71

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1,5273.3 / 5
Casino Guru376–
AskGamblers581.2 / 5
Casinomeister1––
CasinoReviews1––
latestcasinobonuses.bet–1–

Block 13

Latest complaints and reviews

The newest records about LalaBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Winnings voided

    Unresolved

    Netherlands · Casino Guru

  • Complaint

    Refund

    Resolved

    Netherlands · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about LalaBet Casino

Who owns LalaBet Casino?

LalaBet Casino is operated by Casbit Group N.V. and runs under the LalaStars Affiliates affiliate programme.

Is LalaBet Casino licensed?

Yes. LalaBet Casino holds a licence from Curacao Gaming Control Board.

When was LalaBet Casino founded?

LalaBet Casino launched in 2023.

Which currencies does LalaBet Casino accept?

Currencies listed for LalaBet Casino: US dollars, Brazilian reals, Euros, Australian dollars, Canadian dollars, New Zealand dollars, Swiss francs, Norwegian kroner and 18 more. Its site is available in 7 languages: English, Portuguese, Polish, German and 3 more.

Which countries is LalaBet Casino available in?

LalaBet Casino is listed in 17 markets: Australia, Belgium, Brazil, Canada, Czechia, France, Germany, Japan and 9 more.

What do players say about LalaBet Casino?

Players have filed 44 complaints and written 1,542 reviews about LalaBet Casino. Players rate LalaBet Casino 2.25 out of 5 on average across the 2 sites that publish one.

What do players complain about most at LalaBet Casino?

“Withdrawal delay” – 25% of the 44 complaints about LalaBet Casino with a labelled problem. Followed by “Refund” (18%) and “Withdrawal refused” (9.1%).

Do players report withdrawal problems at LalaBet Casino?

Withdrawals are the topic of 18 complaints about LalaBet Casino: 41% of the 44 with a topic. The most common withdrawal problem is “Withdrawal delay” (61% of them). Of the withdrawal complaints with a known outcome, 89% were resolved.

Does LalaBet Casino resolve player complaints?

75% of the 44 complaints about LalaBet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, LalaBet Casino is 994th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about LalaBet Casino?

Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 57% of the rated reviews give four or five stars, and 37% give one or two.

How many complaints has LalaBet Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed no complaints about LalaBet Casino.

Where do LalaBet Casino’s players come from?

The countries named most often in complaints and reviews about LalaBet Casino are Netherlands (87%), Brazil (3.9%) and Belgium (1.4%).