100% up to C$750 and 200 extra spins
- Bonus
- 100%
- Max bonus
- C$750
- Free spins
- 200
- Min deposit
- C$30
- Wagering
- 35x bonus + deposit
- Max bet
- C$7.5
Wagering applies to deposit plus bonus.
Casino profile
CasinoLab in Italy
Player complaints and reviews about CasinoLab, plus its operator (Uno Affiliates), licences and welcome offers.
casinolab.com
Profile
- Website
- casinolab.com
- Established
- 2020
- Operator
- Uno Affiliatesaffiliate programme
- Company
- GMBL Tech
- Licences
- Languages
- English
- German
- Finnish
- Norwegian
- Spanish
- French
- Hungarian
- Polish
- Portuguese
- Italian
- Czech
- Arabic
- Greek
- Slovak
- Slovenian
- Dutch
- Currencies
- Euros
- Norwegian kroner
- Hungarian forints
- Polish zlotys
- New Zealand dollars
- Canadian dollars
- US dollars
- Czech Republic korunas
- Australian dollars
- British pounds sterling
- Swiss francs
- Bitcoin
- Tether
- Litecoin
- Dogecoin Show more
About
CasinoLab belongs to the Uno Affiliates affiliate programme. The site launched in 2020. It holds a licence from Costa Rica Gambling. The interface is available in 16 languages, including English, German, Finnish, Norwegian. 15 account currencies are listed, including Euros, Norwegian kroner, Hungarian forints, Polish zlotys. We list one welcome offer.
Markets
This brand is listed in 20 markets. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Player complaints and reviews in Italy
21 records
21 of the 670 records about CasinoLab come from players who state they are in Italy. The figures below are theirs alone; the casino page covers every market.
Total complaints
0
No outcome published
Total reviews
21
Across all review sites
Player rating
2.24 / 5
21 ratings by these players
Share of all records
3.1%
of 670 about CasinoLab
What players in Italy say about CasinoLab
Players in Italy have filed no complaints and written 21 reviews about CasinoLab. That is 3.1% of the 670 records about it from every market. Their reviews rate it 2.24 out of 5 on average (21 ratings), against 1.91 across all markets. 62% of their rated reviews give one or two stars; across all markets the share is 75%.
In the last 12 months: no complaints and 10 reviews.
A player counts as being in Italy when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about CasinoLab in Italy, or compare the market with another one.
| Figure | Italy | All markets |
|---|---|---|
| Average review rating, out of 5 | 2.24 | 1.91 |
| Reviews rated 1–2 stars | 62% | 75% |
Block 01
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
13
20252026
| Period | Value |
|---|---|
| 2025 | 13 |
| 2026 | 8 |
Block 02
Review stars
How the rated reviews split by star.
- 5 stars19%4
- 4 stars4.8%1
- 3 stars14%3
- 2 stars4.8%1
- 1 star57%12
Block 03
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Customer support24%5
- Games4.8%1
Criticised
- Withdrawals57%12
- Trust & licence33%7
- Bonuses14%3
- Customer support14%3
- Deposits & payment methods9.5%2
- Fairness & RTP9.5%2
Block 04
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.2
2026
| Period | Value |
|---|---|
| 2026 | 3.2 |
Block 05
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 8 | – |
| 2025 | 0 | – | 13 | – |
A dash means too little data for that year.
Block 06
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 21 | – |
Block 07
Latest complaints and reviews
The newest records about CasinoLab as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Italy · Trustpilot
- Review
1.0 of 5 stars
Italy · Trustpilot
- Review
1.0 of 5 stars
Italy · Trustpilot
- Review
2.0 of 5 stars
Italy · Trustpilot
- Review
1.0 of 5 stars
Italy · Trustpilot
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataQuestions about CasinoLab in Italy
How many complaints and reviews about CasinoLab come from players in Italy?
21 of the 670 complaints and reviews about CasinoLab come from players in Italy. Across all its markets, 36 complaints have a known outcome, and 78% of them were resolved.
Who owns CasinoLab?
CasinoLab is operated by GMBL Tech and runs under the Uno Affiliates affiliate programme.
Is CasinoLab licensed?
Yes. CasinoLab holds a licence from Costa Rica Gambling.
When was CasinoLab founded?
CasinoLab launched in 2020.
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with CasinoLab, and ones players rate about the same.
Other casinos in Italy
Other casinos licensed by Costa Rica Gambling
Other brands of Uno Affiliates
Rated alike by players
Casinos whose player rating is closest to that of CasinoLab.
