igamingcpo.com

Casino profile

Gransino Casino

Player complaints and reviews about Gransino Casino, plus its operator (Uno Affiliates), licences and welcome offers.

gransino.com
gransino.com
Capture of the Gransino Casino website

Profile

Website
gransino.com
Established
2020
Operator
Uno Affiliatesaffiliate programme
Company
GMBL Tech
Licences
Languages
  • English
  • Finnish
  • German
  • French
  • Hungarian
  • Norwegian
  • Polish
  • Portuguese
  • Italian
  • Spanish
  • Czech
  • Slovak
  • Slovenian
  • Greek
Currencies
  • Euros
  • US dollars
  • Norwegian kroner
  • Polish zlotys
  • Hungarian forints
  • Canadian dollars
  • Brazilian reals
  • Peruvian nuevos soles
  • Chilean pesos
  • Czech Republic korunas
  • Singapore dollars
  • Indian rupees
  • New Zealand dollars
  • Australian dollars
  • Japanese yen
  • Swiss francs
  • South African Rand
  • British pounds sterling
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Ripple
  • USD Coin Show more

About

Gransino Casino belongs to the Uno Affiliates affiliate programme. The site launched in 2020. It holds a licence from Costa Rica Gambling. The interface is available in 14 languages, including English, Finnish, German, French. 25 account currencies are listed, including Euros, US dollars, Norwegian kroner, Polish zlotys. We list one welcome offer.

Gransino Casino is listed in 25 markets, among them Canada, Germany, France and Belgium. On the Gransino Casino site for Portugal, we found 4 tournaments and a loyalty programme with 5 tiers. In Portugal, Gransino Casino accepts 8 payment methods, among them Pay by Card, Paysafecard, Revolut and Bank Transfer. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in € is 10, the maximum 5,000.

Markets

This brand is listed in 25 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Taso 1

    Taso 1 Sivuston kampanjat 24/7 Live Chat

  2. 2

    Taso 2

    Valitse bonuksesi
    350% jopa 16,000€ + 350 FS
    100% jopa 200€
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  3. 3

    Taso 3

    Valitse bonuksesi
    350% jopa 16,000€ + 350 FS
    100% jopa 200€
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  4. 4

    Taso 4

    Valitse bonuksesi
    350% jopa 16,000€ + 350 FS
    100% jopa 200€
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  5. 5

    Taso 5

    Valitse bonuksesi
    350% jopa 16,000€ + 350 FS
    100% jopa 200€
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

Payment methods

22 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Pay by Card

    Card

    10 – 2000

  • Paysafecard

    Voucher

    10 – 1000

  • Revolut

    E-wallet

    10 – 5000

  • Bank Transfer

    Bank transfer

    10 – 5000

  • Skrill

    E-wallet

    10 – 5000

  • Neteller

    E-wallet

    10 – 5000

  • MiFinity

    E-wallet

    10 – 2500

  • USDT

    Cryptocurrency

    10 – 5000

  • Bitcoin Cash

    Cryptocurrency

    10 – 5000

  • USDT

    Cryptocurrency

    10 – 5000

  • USDT

    Cryptocurrency

    10 – 5000

  • USDT

    Cryptocurrency

    10 – 5000

  • Bitcoin

    Cryptocurrency

    30 – 5000

  • Ethereum

    Cryptocurrency

    10 – 5000

  • Litecoin

    Cryptocurrency

    10 – 5000

  • Tron

    Cryptocurrency

    10 – 5000

  • USDC

    Cryptocurrency

    10 – 5000

  • BNB

    Cryptocurrency

    10 – 5000

  • Dogecoin

    Cryptocurrency

    10 – 5000

  • Solana

    Cryptocurrency

    10 – 5000

  • USDC

    Cryptocurrency

    10 – 5000

  • Cardano

    Cryptocurrency

    10 – 5000

Cashier read on August 11, 2026

Player Intelligence

399 records

What players report about Gransino Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

129

88% resolved, of those with a known outcome

Total reviews

270

Across all review sites

Player rating

1.25 / 5

Trustpilot 1.8 · AskGamblers 0.7

GEO markets

26

Countries stated on 92% of records

Gransino Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Gransino Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 129 complaints and 270 reviews about Gransino Casino on 5 sites. In the 12 months to November 5, 2026, they filed 52 complaints and posted 137 reviews. That is 4% fewer complaints than in the 12 months before (54). Reviews are up 25% on the 12 months before (110). The average review rating rose from 1.56 to 1.94 out of 5 year on year. Of the complaints with a known outcome, 80% were resolved in the last 12 months, against 93% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 66% of the 125 complaints with a labelled problem. Next come “Account not closed on request” (8.8%) and “Withdrawal refused” (7.2%). Complaints about “Withdrawal” make up 73% of those with a topic, against 29% across all brands.

Of the 128 complaints with a known outcome, 88% were resolved, against 59% across all brands. That puts Gransino Casino 469th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 96%.

Reviewers give Gransino Casino 1.82 out of 5 on average over 263 rated reviews, against 3.44 across all brands. 20% of the ratings are four or five stars, and 77% are one or two. The review sites’ own scores average 1.25 out of 5 across 2 sites. By that score, Gransino Casino ranks 4,165th of 4,287 rated casinos. Reviewers most often praise “Withdrawals” (29 reviews), “Games” (26 reviews) and “Customer support” (14 reviews). The most common criticism concerns “Withdrawals” (145 reviews), “Customer support” (112 reviews) and “Trust & licence” (79 reviews).

The countries players state most often are United Kingdom (21%), Netherlands (17%) and Italy (9.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Gransino Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the wide variety of fun and entertaining games offered by the casino. They also mention that the overall quality of the platform is good, despite some minor issues with providers.

Players are disappointed with the slow withdrawal process, citing a delay of almost two weeks for their funds. They express frustration with the lack of transparency and poor customer support, feeling as though their inquiries are met with generic responses.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay66%83
  • Account not closed on request8.8%11
  • Withdrawal refused7.2%9
  • Self-exclusion4.8%6
  • Documents rejected or requested again3.2%4
  • Account closed1.6%2
  • Bonus not credited1.6%2
  • Site or app problems1.6%2
  • Other problems4.8%6
Share of the 125 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal73%94
  • Account11%14
  • Responsible gambling5.4%7
  • KYC / verification3.9%5
  • Bonus2.3%3
  • Technical2.3%3
  • Payments & refunds1.6%2
  • Deposit0.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved88%113
  • Unresolved12%15
  • Closed without an outcome0.8%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Gransino Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Gransino Casino against the market
MeasureGransino CasinoAll brands
Complaints resolved88%59%
Average review rating1.823.44
Complaints per 100 reviews47.826.4
Share of “Withdrawal” complaints73%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars13%35
  • 4 stars6.5%17
  • 3 stars3%8
  • 2 stars3.8%10
  • 1 star73%193
Share of 263 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals11%29
  • Games10%26
  • Customer support5.4%14
  • Website & app5%13
  • Bonuses3.5%9
  • Trust & licence3.1%8
Share of the 259 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals56%145
  • Customer support43%112
  • Trust & licence31%79
  • Account12%31
  • Fairness & RTP10%26
  • Bonuses9.7%25
Share of the 259 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom21%77
  • Netherlands17%61
  • Italy9.5%35
  • Greece8.1%30
  • Germany6.8%25
  • Spain6.8%25
  • Canada6.5%24
  • France6.5%24
  • Belgium2.7%10
  • Australia2.4%9
  • Other countries13%49
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264477%1101.84
20257294%1361.61
20241292%17–
20211–1–
20200–6–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2511.8 / 5
Casino Guru10313–
AskGamblers2450.7 / 5
Casinomeister2––
latestcasinobonuses.bet–1–

Block 13

Latest complaints and reviews

The newest records about Gransino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Spain · Casino Guru

  • Complaint

    Payments & refunds

    Closed

    Casinomeister

  • Complaint

    Payments & refunds

    Unresolved

    Casinomeister

9 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Gransino Casino

Who owns Gransino Casino?

Gransino Casino is operated by GMBL Tech and runs under the Uno Affiliates affiliate programme.

Is Gransino Casino licensed?

Yes. Gransino Casino holds a licence from Costa Rica Gambling.

When was Gransino Casino founded?

Gransino Casino launched in 2020.

Which currencies does Gransino Casino accept?

Currencies listed for Gransino Casino: Euros, US dollars, Norwegian kroner, Polish zlotys, Hungarian forints, Canadian dollars, Brazilian reals, Peruvian nuevos soles and 17 more. Its site is available in 14 languages: English, Finnish, German, French and 10 more.

What welcome bonuses does Gransino Casino offer?

One welcome offer is listed for Gransino Casino. The first on the list is “100% up to C$750 and 200 extra spins”, with a 35× wagering requirement.

Which countries is Gransino Casino available in?

Gransino Casino is listed in 25 markets: Australia, Austria, Belgium, Brazil, Canada, Chile, Czechia, Finland and 17 more.

Which payment methods does Gransino Casino accept in Portugal?

The Gransino Casino cashier for Portugal lists 8 payment methods: Pay by Card, Paysafecard, Revolut, Bank Transfer, Skrill, Neteller and 2 more. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at Gransino Casino in Portugal?

Deposits in € run from 10 to 5,000 per transaction. The lowest minimum, 10 €, is via Pay by Card. The highest maximum, 5,000 €, is via Revolut.

Does Gransino Casino run tournaments and a loyalty programme in Portugal?

Yes. The Gransino Casino site for Portugal lists 4 tournaments. Its loyalty programme for Portugal has 5 tiers.

What do players say about Gransino Casino?

Players have filed 129 complaints and written 270 reviews about Gransino Casino. Players rate Gransino Casino 1.25 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Gransino Casino?

“Withdrawal delay” – 66% of the 125 complaints about Gransino Casino with a labelled problem. Followed by “Account not closed on request” (8.8%) and “Withdrawal refused” (7.2%).

Do players report withdrawal problems at Gransino Casino?

Withdrawals are the topic of 94 complaints about Gransino Casino: 73% of the 129 with a topic. The most common withdrawal problem is “Withdrawal delay” (88% of them). Of the withdrawal complaints with a known outcome, 96% were resolved.

Does Gransino Casino resolve player complaints?

88% of the 128 complaints about Gransino Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Gransino Casino is 469th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Gransino Casino?

Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 20% of the rated reviews give four or five stars, and 77% give one or two.

How many complaints has Gransino Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 52 complaints about Gransino Casino. That is 4% fewer than in the 12 months before, when there were 54.

Where do Gransino Casino’s players come from?

The countries named most often in complaints and reviews about Gransino Casino are United Kingdom (21%), Netherlands (17%) and Italy (9.5%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Gransino Casino, and ones players rate about the same.