100% up to C$750 and 200 extra spins
- Bonus
- 100%
- Max bonus
- C$750
- Free spins
- 200
- Min deposit
- C$30
- Wagering
- 35x bonus + deposit
- Max bet
- C$7.5
Wagering applies to deposit plus bonus.
Casino profile
CasinoLab in United Kingdom
Player complaints and reviews about CasinoLab, plus its operator (Uno Affiliates), licences and welcome offers.
casinolab.com
Profile
- Website
- casinolab.com
- Established
- 2020
- Operator
- Uno Affiliatesaffiliate programme
- Company
- GMBL Tech
- Licences
- Languages
- English
- German
- Finnish
- Norwegian
- Spanish
- French
- Hungarian
- Polish
- Portuguese
- Italian
- Czech
- Arabic
- Greek
- Slovak
- Slovenian
- Dutch
- Currencies
- Euros
- Norwegian kroner
- Hungarian forints
- Polish zlotys
- New Zealand dollars
- Canadian dollars
- US dollars
- Czech Republic korunas
- Australian dollars
- British pounds sterling
- Swiss francs
- Bitcoin
- Tether
- Litecoin
- Dogecoin Show more
About
CasinoLab belongs to the Uno Affiliates affiliate programme. The site launched in 2020. It holds a licence from Costa Rica Gambling. The interface is available in 16 languages, including English, German, Finnish, Norwegian. 15 account currencies are listed, including Euros, Norwegian kroner, Hungarian forints, Polish zlotys. We list one welcome offer.
Markets
This brand is listed in 20 markets. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Player complaints and reviews in United Kingdom
430 records
430 of the 670 records about CasinoLab come from players who state they are in United Kingdom. The figures below are theirs alone; the casino page covers every market.
Total complaints
4
Fewer than 5 with a known outcome
Total reviews
426
Across all review sites
Player rating
1.72 / 5
425 ratings by these players
Share of all records
64%
of 670 about CasinoLab
What players in United Kingdom say about CasinoLab
Players in United Kingdom have filed 4 complaints and written 426 reviews about CasinoLab. That is 64% of the 670 records about it from every market. Complaints make up 0.9% of their records, against 5.4% across all markets. Their reviews rate it 1.72 out of 5 on average (425 ratings), against 1.91 across all markets. 81% of their rated reviews give one or two stars; across all markets the share is 75%.
In the last 12 months: no complaints and 74 reviews.
A player counts as being in United Kingdom when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about CasinoLab in United Kingdom, or compare the market with another one.
| Figure | United Kingdom | All markets |
|---|---|---|
| Complaints among all records | 0.9% | 5.4% |
| Average review rating, out of 5 | 1.72 | 1.91 |
| Reviews rated 1–2 stars | 81% | 75% |
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
3
20212022
| Period | Value |
|---|---|
| 2021 | 3 |
| 2022 | 1 |
Block 02
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
186
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 186 |
| 2022 | 77 |
| 2023 | 4 |
| 2024 | 1 |
| 2025 | 91 |
| 2026 | 67 |
Block 03
Review stars
How the rated reviews split by star.
- 5 stars12%50
- 4 stars4.5%19
- 3 stars3.1%13
- 2 stars5.9%25
- 1 star75%318
Block 04
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals13%47
- Customer support11%40
- Games9.5%35
- Website & app3.8%14
- KYC / verification3.5%13
- Bonuses2.4%9
Criticised
- Withdrawals64%234
- Customer support48%176
- KYC / verification20%75
- Account14%52
- Trust & licence14%52
- Bonuses9%33
Block 05
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1.9
2.06
1.4
1.32
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 1.9 |
| 2022 | 2.06 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 1.4 |
| 2026 | 1.32 |
Block 06
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 67 | 1.44 |
| 2025 | 0 | – | 91 | 1.42 |
| 2024 | 0 | – | 1 | – |
| 2023 | 0 | – | 4 | – |
| 2022 | 1 | – | 77 | 1.97 |
| 2021 | 3 | – | 186 | 1.87 |
A dash means too little data for that year.
Block 07
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 426 | – |
| AskGamblers | 4 | – | – |
Block 08
Latest complaints and reviews
The newest records about CasinoLab as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
4.0 of 5 stars
United Kingdom · Trustpilot
5 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataQuestions about CasinoLab in United Kingdom
How many complaints and reviews about CasinoLab come from players in United Kingdom?
430 of the 670 complaints and reviews about CasinoLab come from players in United Kingdom. Across all its markets, 36 complaints have a known outcome, and 78% of them were resolved.
Who owns CasinoLab?
CasinoLab is operated by GMBL Tech and runs under the Uno Affiliates affiliate programme.
Is CasinoLab licensed?
Yes. CasinoLab holds a licence from Costa Rica Gambling.
When was CasinoLab founded?
CasinoLab launched in 2020.
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with CasinoLab, and ones players rate about the same.
Other casinos in United Kingdom
Other casinos licensed by Costa Rica Gambling
Other brands of Uno Affiliates
Rated alike by players
Casinos whose player rating is closest to that of CasinoLab.
