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Casino profile

CasinoLabin New Zealand

Player reviews and complaints from independent sites, alongside the facts we have recorded about CasinoLab and its operator (Uno Affiliates).

casinolab.com
Capture of the CasinoLab website

About

CasinoLab is an online casino operating under the Uno Affiliates affiliate programme. The site launched in 2020. It holds a licence from Costa Rica Gambling. The interface is available in 16 languages, among them English, German, Finnish, Norwegian. Accounts can be held in 15 currencies — Euros, Norwegian kroner, Hungarian forints, Polish zlotys.

What we collected for the New Zealand market on CasinoLab: 19 payment methods, among them Credit Card, Cryptocurrencies, MiFinity, Neteller. Transaction amounts run from 20 to 10000 NZD.

Markets

This brand is listed in 21 markets. Pick one to see what it offers there.

Payment methods

19 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

NZD

  • Credit Card

    Card

    25 — 4000

  • USDTERC20

    Cryptocurrency

    25 — 9800

  • Bitcoin Cash

    Cryptocurrency

    25 — 9800

  • USDTSolana

    Cryptocurrency

    25 — 9800

  • USDTBEP20

    Cryptocurrency

    25 — 9800

  • USDTTRC20

    Cryptocurrency

    25 — 9800

  • Bitcoin

    Cryptocurrency

    60 — 10000

  • Ethereum

    Cryptocurrency

    25 — 9800

  • Litecoin

    Cryptocurrency

    25 — 9800

  • Tron

    Cryptocurrency

    25 — 9800

  • USDC

    Cryptocurrency

    25 — 9800

  • BNB

    Cryptocurrency

    25 — 9800

  • Dogecoin

    Cryptocurrency

    25 — 9800

  • Solana

    Cryptocurrency

    25 — 9800

  • USDCSolana

    Cryptocurrency

    25 — 9800

  • Cardano

    Cryptocurrency

    25 — 9800

  • MiFinity

    E-wallet

    20 — 4000

  • Neteller

    E-wallet

    25 — 9800

  • Skrill

    E-wallet

    25 — 9800

Player Intelligence

659 records

What players report about CasinoLab on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

35

80% resolved, of those with a known outcome

Total reviews

624

Across all review sites

Player rating

1.9 / 5

Trustpilot 1.9 · AskGamblers 1.9

GEO markets

26

Countries stated on 95% of records

AI-generated summary of player reviews

Players expressed frustration over delayed withdrawals, with one user noting that despite winning a significant amount, their payment request took an unusually long time to be processed. They reported receiving only one of two requested withdrawals and felt that customer support was unhelpful, providing only generic responses.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal66%23
  • KYC / verification23%8
  • Account5.7%2
  • Other5.7%2
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved80%28
  • Unresolved20%7
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
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202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
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202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.