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BitStarz Casinoin Australia

Player reviews and complaints from independent sites, alongside the facts we have recorded about BitStarz Casino and its operator (BitStarz Casino Affiliates).

bitstarz.com
bitstarz.com
Capture of the BitStarz Casino website

Profile

Website
bitstarz.com
Established
2014
Operator
BitStarz Casino Affiliatesaffiliate programme
Company
Gareton B.V.
Licences
Languages
  • Chinese
  • English
  • Japanese
  • Russian
Currencies
  • Australian dollars
  • Canadian dollars
  • Euros
  • Japanese yen
  • Norwegian kroner
  • New Zealand dollars
  • Polish zlotys
  • Russian rubles
  • US dollars
  • Bitcoin
  • Litecoin
  • Dogecoin
  • Ethereum
  • Bitcoin Cash
  • Tether
  • Brazilian reals
  • TRON
  • ADA
  • Ripple
  • USD Coin
  • Binance Coin
  • Monero Show more

About

BitStarz Casino is an online casino operating under the BitStarz Casino Affiliates affiliate programme. The site launched in 2014. It holds a licence from Curacao Gaming Control Board. The interface is available in 4 languages, among them Chinese, English, Japanese, Russian. Accounts can be held in 22 currencies — Australian dollars, Canadian dollars, Euros, Japanese yen. Our database holds 8 welcome offers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Sign-up requirements

5 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password
  3. Other

Sign in

  1. E-mail
  2. Password

Player Intelligence

5,301 records

What players report about BitStarz Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

378

71% resolved, of those with a known outcome

Total reviews

4,923

Across all review sites

Player rating

4.24 / 5

Trustpilot 4.3 · AskGamblers 4.4 · affgambler.ru 3.77 · Tribuna 4.5

GEO markets

110

Countries stated on 86% of records

AI-generated summary of player reviews

Players appreciate the fast withdrawals and efficient customer support, often highlighting the quick processing of transactions and helpfulness of the staff. Many also enjoy the extensive game selection and regular bonuses, which enhance their overall gaming experience.

Players dislike the high wagering requirements and confusing bonus structures, which can make it difficult to track progress on multiple offers. Additionally, some have experienced issues with account verification and withdrawal processes, leading to frustration.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal21%79
  • Bonus19%72
  • Account17%62
  • KYC / verification16%59
  • Technical7.2%27
  • Deposit7.2%27
  • Payments & refunds4.5%17
  • Responsible gambling4%15
  • Other4%15
  • Customer support0.3%1
Share of complaints with a category. 4 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved70%263
  • Unresolved29%110
  • Open0.8%3
  • No status published0.5%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, affgambler.ru, Tribuna.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.