Exclusive
125% up to €500 / 1 BTC + 180 Free spins + 3 Bonus Mania Spins + 5x Piggyz Booster + 200 Jackpot Spins, 1st Deposit Bonus at BitStarz Casino
- Bonus
- 125%
- Max bonus
- €500
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
Casino profile
BitStarz Casino in Canada
Player complaints and reviews about BitStarz Casino, plus its operator (BitStarz Casino Affiliates), licences and welcome offers.
bitstarz.com
Profile
- Website
- bitstarz.com
- Established
- 2014
- Operator
- BitStarz Casino Affiliatesaffiliate programme
- Company
- Gareton B.V.
- Licences
- Languages
- Chinese
- English
- Japanese
- Russian
- Currencies
- Australian dollars
- Canadian dollars
- Euros
- Japanese yen
- Norwegian kroner
- New Zealand dollars
- Polish zlotys
- Russian rubles
- US dollars
- Bitcoin
- Litecoin
- Dogecoin
- Ethereum
- Bitcoin Cash
- Tether
- Brazilian reals
- TRON
- ADA
- Ripple
- USD Coin
- Binance Coin
- Monero Show more
About
In Canada, BitStarz Casino accepts 21 payment methods, among them Btcaccepted, Casinoguru, Casinomeister and Cga Seal. The registration form for Canada has 3 fields, including e-mail and password.
BitStarz Casino belongs to the BitStarz Casino Affiliates affiliate programme. The site launched in 2014. It holds a licence from Curacao Gaming Control Board. The interface is available in 4 languages: Chinese, English, Japanese, Russian. 22 account currencies are listed, including Australian dollars, Canadian dollars, Euros, Japanese yen. We list 9 welcome offers.
Licensee
The company that holds the Curaçao licence for BitStarz Casino, as the licence register names it.
- Legal name
- Gareton B.V.
- Curaçao licence reference
- OGL/2024/165/0185
- Registration number (Curaçao Chamber of Commerce)
- 160656
Markets
This brand is listed in 7 markets. Pick one to see what it offers there.
Welcome bonuses
9 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Exclusive
125% up to 2000 CAD / 1 BTC + 180 Free spins + 3 Bonus Mania Spins + 5x Piggyz Booster + 200 Jackpot Spins, 1st Deposit Bonus at BitStarz Casino
- Bonus
- 125%
- Max bonus
- 2000 CAD
- Min deposit
- 20 CAD
- Wagering
- 40xb
Wagering applies to the bonus amount.
Exclusive
125% up to 2000 NZD / 1 BTC + 180 Free spins + 3 Bonus Mania Spins + 5x Piggyz Booster + 200 Jackpot Spins, 1st Deposit Bonus at BitStarz Casino
- Bonus
- 125%
- Max bonus
- 2000 NZD
- Min deposit
- 20 NZD
- Wagering
- 40xb
Wagering applies to the bonus amount.
Exclusive
125% up to 5500 NOK / 1 BTC + 180 Free spins + 3 Bonus Mania Spins + 5x Piggyz Booster + 200 Jackpot Spins, 1st Deposit Bonus at BitStarz Casino
- Bonus
- 125%
- Max bonus
- 5500 NOK
- Min deposit
- 200 NOK
- Wagering
- 40xb
Wagering applies to the bonus amount.
Exclusive
50 Free Spins upon Registration at BitStarz Casino
- Free spins
- 50
- Min deposit
- No deposit required
Exclusive
30 FREE SPINS on multiple games
- Free spins
- 30
- Wagering
- 40x
- Max bet
- C$5
100% up to €100 / 1 BTC + 3 Bonus Mania Spins, 4th Deposit Bonus at BitStarz Casino
- Bonus
- 100%
- Max bonus
- €100
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
50% up to €100 / 1 BTC + 3 Bonus Mania Spins, 2nd Deposit Bonus at BitStarz Casino
- Bonus
- 50%
- Max bonus
- €100
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
50% up to €200 / 2 BTC + 3 Bonus Mania Spins, 3rd Deposit Bonus at BitStarz Casino
- Bonus
- 50%
- Max bonus
- €200
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
Payment methods
21 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| Currency not stated on the page | |||||
| Btcaccepted | – | Other | – | – | – |
| Casinoguru | – | Other | – | – | – |
| Casinomeister | – | Other | – | – | – |
| Cga Seal | – | Other | – | – | – |
| Dreamtech | – | Other | – | – | – |
| Gpwa | – | Other | – | – | – |
| iDebit | – | Bank transfer | – | – | – |
| Instadebit | – | Other | – | – | – |
| Interac | – | Bank transfer | – | – | – |
| Itech | – | Other | – | – | – |
| Lcbcasino | – | Other | – | – | – |
| Maestro | – | Card | – | – | – |
| Mastercard | – | Card | – | – | – |
| Neteller | – | E-wallet | – | – | – |
| Noda | – | Other | – | – | – |
| Paysafecard | – | Voucher | – | – | – |
| Skrill | – | E-wallet | – | – | – |
| Softswiss | – | Other | – | – | – |
| Visa | – | Card | – | – | – |
| Webmoney | – | Other | – | – | – |
| Zimpler | – | Other | – | – | – |
Currency not stated on the page
Btcaccepted
Other
–
Casinoguru
Other
–
Casinomeister
Other
–
Cga Seal
Other
–
Dreamtech
Other
–
Gpwa
Other
–
iDebit
Bank transfer
–
Instadebit
Other
–
Interac
Bank transfer
–
Itech
Other
–
Lcbcasino
Other
–
Maestro
Card
–
Mastercard
Card
–
Neteller
E-wallet
–
Noda
Other
–
Paysafecard
Voucher
–
Skrill
E-wallet
–
Softswiss
Other
–
Visa
Card
–
Webmoney
Other
–
Zimpler
Other
–
Sign-up requirements
5 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- Password
- Other
Sign in
- Password
Player complaints and reviews in Canada
320 records
320 of the 5,431 records about BitStarz Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.
Total complaints
19
79% resolved, of those with a known outcome
Total reviews
301
Across all review sites
Player rating
3.8 / 5
301 ratings by these players
Share of all records
5.9%
of 5,431 about BitStarz Casino
What players in Canada say about BitStarz Casino
Players in Canada have filed 19 complaints and written 301 reviews about BitStarz Casino. That is 5.9% of the 5,431 records about it from every market. Complaints make up 5.9% of their records, against 7% across all markets. Their reviews rate it 3.8 out of 5 on average (301 ratings), against 4.07 across all markets. 26% of their rated reviews give one or two stars; across all markets the share is 19%.
The most common problem in their complaints is “Bonus winnings confiscated”: 16% of 19 complaints with a labelled problem (14% across all markets). 79% of their 19 complaints with a known outcome were resolved, against 70% across all markets. In the last 12 months: 1 complaint and 87 reviews.
A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about BitStarz Casino in Canada, or compare the market with another one.
| Figure | Canada | All markets |
|---|---|---|
| Complaints among all records | 5.9% | 7% |
| Resolved, of complaints with a known outcome | 79% | 70% |
| Average review rating, out of 5 | 3.8 | 4.07 |
| Reviews rated 1–2 stars | 26% | 19% |
| Bonus winnings confiscated, of labelled complaints | 16% | 14% |
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
6
2017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2017 | 1 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 1 |
| 2021 | 2 |
| 2022 | 3 |
| 2023 | 6 |
| 2024 | 4 |
| 2025 | 1 |
| 2026 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Bonus winnings confiscated16%3
- Documents rejected or requested again16%3
- Registration11%2
- Withdrawal delay11%2
- Withdrawal refused11%2
- Account blocked5.3%1
- Account closed5.3%1
- Bonus not credited5.3%1
- Other problems21%4
Block 03
Complaint categories
- Withdrawal32%6
- Bonus26%5
- Account21%4
- KYC / verification21%4
Block 04
Complaint status
- Resolved79%15
- Unresolved21%4
Block 05
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
77
2017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2017 | 1 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 11 |
| 2021 | 23 |
| 2022 | 22 |
| 2023 | 45 |
| 2024 | 51 |
| 2025 | 71 |
| 2026 | 77 |
Block 06
Review stars
How the rated reviews split by star.
- 5 stars59%177
- 4 stars11%33
- 3 stars4.7%14
- 2 stars2.7%8
- 1 star23%69
Block 07
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals30%74
- Games29%72
- Customer support25%61
- Bonuses24%59
- Website & app10%25
- Trust & licence6.5%16
Criticised
- Bonuses14%35
- Withdrawals14%34
- KYC / verification9.3%23
- Customer support8.1%20
- Trust & licence7.3%18
- Fairness & RTP6.5%16
Block 08
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.2
3.83
3.6
3.66
4.08
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 3.2 |
| 2021 | 0 |
| 2022 | 0 |
| 2023 | 3.83 |
| 2024 | 3.6 |
| 2025 | 3.66 |
| 2026 | 4.08 |
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 77 | 4.01 |
| 2025 | 1 | – | 71 | 3.61 |
| 2024 | 4 | – | 51 | 3.8 |
| 2023 | 6 | – | 45 | 3.98 |
| 2022 | 3 | – | 22 | 3.64 |
| 2021 | 2 | – | 23 | 3.83 |
| 2020 | 1 | – | 11 | – |
| 2017 | 1 | – | 1 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 290 | – |
| Casino Guru | 18 | 10 | – |
| AskGamblers | 1 | – | – |
| latestcasinobonuses.bet | – | 1 | – |
Block 11
Latest complaints and reviews
The newest records about BitStarz Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
Canada · Trustpilot
- Review
5.0 of 5 stars
Canada · Trustpilot
- Complaint
Bonus winnings confiscated
ResolvedCanada · Casino Guru
- Complaint
Withdrawal refused
ResolvedCanada · Casino Guru
- Complaint
Bonus winnings confiscated
ResolvedCanada · Casino Guru
5 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataQuestions about BitStarz Casino in Canada
Which payment methods does BitStarz Casino accept in Canada?
The BitStarz Casino cashier for Canada lists 21 payment methods: Btcaccepted, Casinoguru, Casinomeister, Cga Seal, Dreamtech, Gpwa and 15 more.
What does BitStarz Casino ask for at registration in Canada?
The BitStarz Casino registration form for Canada has 3 fields, including e-mail, password.
How many complaints and reviews about BitStarz Casino come from players in Canada?
320 of the 5,431 complaints and reviews about BitStarz Casino come from players in Canada. Across all its markets, 378 complaints have a known outcome, and 70% of them were resolved.
Who owns BitStarz Casino?
BitStarz Casino is operated by Gareton B.V. and runs under the BitStarz Casino Affiliates affiliate programme.
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with BitStarz Casino, and ones players rate about the same.
Other casinos in Canada
Other casinos licensed by Curacao Gaming Control Board
Rated alike by players
Casinos whose player rating is closest to that of BitStarz Casino.
