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Casino profile

Betandplay Casino in New Zealand

Player complaints and reviews about Betandplay Casino, plus its operator (Tycoon Partners), licences and welcome offers.

betandplay.com
betandplay.com
Capture of the Betandplay Casino website

Profile

Website
betandplay.com
Established
2023
Operator
Tycoon Partnersaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • German
  • Polish
  • Italian
  • Norwegian
  • Arabic
Currencies
  • Euros
  • Australian dollars
  • US dollars
  • Canadian dollars
  • New Zealand dollars
  • Norwegian kroner
  • Japanese yen
  • Bitcoin
  • Bitcoin Cash
  • Dogecoin
  • Litecoin
  • Ethereum
  • Tether
  • ADA
  • Binance Coin
  • Ripple
  • Polish zlotys
  • Russian rubles Show more

About

On the Betandplay Casino site for New Zealand, we found 3 promotions and a loyalty programme with 4 tiers. In New Zealand, Betandplay Casino accepts 11 payment methods, among them Apple Pay, AstroPay, Bank Transfer and Cryptocurrencies. Its crypto options cover 6 coins, including Bitcoin, Bitcoin Cash, Ethereum and Litecoin. The registration form for New Zealand has 3 fields; the required ones include e-mail and password.

Betandplay Casino belongs to the Tycoon Partners affiliate programme. The site launched in 2023. It holds a licence from Tobique Gaming Commission. The interface is available in 6 languages, including English, German, Polish, Italian. 18 account currencies are listed, including Euros, Australian dollars, US dollars, Canadian dollars. We list 11 welcome offers.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Dedicated VIP Manager

    Receive personalized, white-glove service from your own VIP manager.

  2. 2

    Fast Withdrawals

    Get your winnings at jet speed with faster withdrawals.

  3. 3

    Premium Promotions

    Access special, high-end promotions reserved for our VIPs.

  4. 4

    VIP-Only Tournaments

    Compete in exclusive tournaments with fellow high-flyers.

Payment methods

17 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Apple Pay

    E-wallet

    –

  • AstroPay

    E-wallet

    –

  • AstroPay

    E-wallet

    –

  • Bank Transfer

    Bank transfer

    –

  • Bitcoin

    Cryptocurrency

    –

  • Bitcoin Cash

    Cryptocurrency

    –

  • Ethereum

    Cryptocurrency

    –

  • Litecoin

    Cryptocurrency

    –

  • XRP

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • Maesto

    Other

    –

  • Mastercard

    Card

    –

  • MiFinity

    E-wallet

    –

  • Neteller

    E-wallet

    –

  • Payz

    E-wallet

    –

  • Skrill

    E-wallet

    –

  • Visa

    Card

    –

Sign-up requirements

5 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Promo code

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in New Zealand

29 records

29 of the 307 records about Betandplay Casino come from players who state they are in New Zealand. The figures below are theirs alone; the casino page covers every market.

Total complaints

6

100% resolved, of those with a known outcome

Total reviews

23

Across all review sites

Player rating

1.96 / 5

23 ratings by these players

Share of all records

9.4%

of 307 about Betandplay Casino

What players in New Zealand say about Betandplay Casino

Players in New Zealand have filed 6 complaints and written 23 reviews about Betandplay Casino. That is 9.4% of the 307 records about it from every market. Complaints make up 21% of their records, against 30% across all markets. Their reviews rate it 1.96 out of 5 on average (23 ratings), against 2.97 across all markets. 74% of their rated reviews give one or two stars; across all markets the share is 46%.

The most common problem in their complaints is “Withdrawal refused”: 50% of 6 complaints with a labelled problem (12% across all markets). 100% of their 6 complaints with a known outcome were resolved, against 94% across all markets. In the last 12 months: no complaints and 4 reviews.

A player counts as being in New Zealand when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Betandplay Casino in New Zealand, or compare the market with another one.

What the assistant can do
New Zealand and all markets
FigureNew ZealandAll markets
Complaints among all records21%30%
Resolved, of complaints with a known outcome100%94%
Average review rating, out of 51.962.97
Reviews rated 1–2 stars74%46%
Withdrawal refused, of labelled complaints50%12%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20232024
Complaints count

Block 02

Complaint categories

  • Withdrawal50%3
  • Other33%2
  • Deposit17%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars17%4
  • 4 stars4.3%1
  • 3 stars4.3%1
  • 2 stars4.3%1
  • 1 star70%16
Share of 23 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games23%5
  • Customer support23%5
  • Bonuses9.1%2
  • Website & app9.1%2
  • Withdrawals9.1%2
  • VIP & loyalty4.5%1
Share of the 22 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals50%11
  • Customer support32%7
  • Trust & licence32%7
  • Bonuses18%4
  • Account14%3
  • Deposits & payment methods14%3
Share of the 22 reviews that name at least one aspect.reviews

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–3–
20250–7–
20244–11–
20232–2–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–21–
Casino Guru62–

Block 09

Latest complaints and reviews

The newest records about Betandplay Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Withdrawal refused

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Deposit not credited

    Resolved

    New Zealand · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Betandplay Casino in New Zealand

Which payment methods does Betandplay Casino accept in New Zealand?

The Betandplay Casino cashier for New Zealand lists 11 payment methods: Apple Pay, AstroPay, Bank Transfer, Cryptocurrencies, Maesto, Mastercard and 5 more. For crypto, it takes 6 coins: Bitcoin, Bitcoin Cash, Ethereum, Litecoin and 2 more.

What bonuses and promotions does Betandplay Casino run in New Zealand?

We read 3 live offers for New Zealand on the Betandplay Casino site itself.

Does Betandplay Casino have a loyalty programme in New Zealand?

Yes. Its loyalty programme for New Zealand has 4 tiers.

What does Betandplay Casino ask for at registration in New Zealand?

The Betandplay Casino registration form for New Zealand has 3 fields: e-mail, password, promo code. Marked as required: e-mail, password.

How many complaints and reviews about Betandplay Casino come from players in New Zealand?

29 of the 307 complaints and reviews about Betandplay Casino come from players in New Zealand. Across all its markets, 93 complaints have a known outcome, and 94% of them were resolved.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with Betandplay Casino, and ones players rate about the same.