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Ybets Casino

Player complaints and reviews about Ybets Casino, plus its operator (Ybets Partners), licences and welcome offers.

ybets.net
Capture of the Ybets Casino website

About

Ybets Casino belongs to the Ybets Partners affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 24 languages, including English, Romanian, Portuguese, Spanish. 24 account currencies are listed, including Bitcoin, Tether, TRON, Ethereum.

Ybets Casino is listed in 26 markets, among them Canada, Germany, France and Belgium. On the Ybets Casino site for Bulgaria, we found 6 welcome bonuses. The registration form for Bulgaria has 2 fields: e-mail and password.

Markets

This brand is listed in 26 markets. Pick one to see what it offers there.

Welcome bonuses

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

4 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password

Sign in

  1. E-mail
  2. Password

Player Intelligence

719 records

What players report about Ybets Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

324

92% resolved, of those with a known outcome

Total reviews

395

Across all review sites

Player rating

3.53 / 5

AskGamblers 4.4 · Trustpilot 1.7 · Tribuna 4.5

GEO markets

55

Countries stated on 46% of records

Ybets Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Ybets Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 324 complaints and 395 reviews about Ybets Casino on 7 sites. In the 12 months to November 4, 2026, they filed 55 complaints and posted 40 reviews. That is 65% fewer complaints than in the 12 months before (159). Reviews are down 35% on the 12 months before (62). The average review rating rose from 2.14 to 2.79 out of 5 year on year. Of the complaints with a known outcome, 93% were resolved in the last 12 months, against 95% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 50% of the 313 complaints with a labelled problem. Next come “Withdrawal refused” (19%) and “Verification delay” (11%). Complaints about “Withdrawal” make up 69% of those with a topic, against 29% across all brands.

Of the 322 complaints with a known outcome, 92% were resolved, against 59% across all brands. That puts Ybets Casino 302nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 91%.

Reviewers give Ybets Casino 3.81 out of 5 on average over 395 rated reviews, against 3.44 across all brands. 72% of the ratings are four or five stars, and 23% are one or two. The review sites’ own scores average 3.53 out of 5 across 3 sites. By that score, Ybets Casino ranks 1,556th of 4,286 rated casinos. Reviewers most often praise “Games” (232 reviews), “Customer support” (176 reviews) and “Website & app” (154 reviews). The most common criticism concerns “Withdrawals” (104 reviews), “Customer support” (71 reviews) and “Bonuses” (43 reviews).

The countries players state most often are Germany (9.8%), Greece (9.1%) and United States (7.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Ybets Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the wide variety of games and the excellent customer service, noting that the platform is user-friendly and offers fast withdrawals. Many reviews highlighted the generous bonus offers and promotions that enhance the overall gaming experience.

Players expressed frustration with slow withdrawal processes and poor customer service, often experiencing delays and unhelpful responses. Additionally, there were complaints about confusing bonus systems and technical issues with games, which contributed to a negative overall experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay50%157
  • Withdrawal refused19%59
  • Verification delay11%35
  • Account closed3.2%10
  • Account not closed on request2.9%9
  • Documents rejected or requested again2.2%7
  • Account blocked1.6%5
  • Self-exclusion1.6%5
  • Other problems8.3%26
Share of the 313 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal69%222
  • KYC / verification13%43
  • Account7.7%25
  • Payments & refunds2.8%9
  • Bonus1.9%6
  • Deposit1.5%5
  • Responsible gambling1.5%5
  • Technical1.5%5
  • Other1.2%4
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved92%297
  • Unresolved7.7%25
  • Closed without an outcome0.6%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Ybets Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Ybets Casino against the market
MeasureYbets CasinoAll brands
Complaints resolved92%59%
Average review rating3.813.44
Complaints per 100 reviews8226.4
Share of “Withdrawal” complaints69%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars59%233
  • 4 stars13%52
  • 3 stars4.8%19
  • 2 stars4.3%17
  • 1 star19%74
Share of 395 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games60%232
  • Customer support45%176
  • Website & app40%154
  • Bonuses37%145
  • Withdrawals20%78
  • Deposits & payment methods15%57
Share of the 388 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals27%104
  • Customer support18%71
  • Bonuses11%43
  • Trust & licence8%31
  • KYC / verification7.2%28
  • Website & app5.2%20
Share of the 388 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany9.8%32
  • Greece9.1%30
  • United States7.6%25
  • United Kingdom6.4%21
  • Russia4.3%14
  • Spain4%13
  • Austria3.4%11
  • Canada3.4%11
  • Italy3.4%11
  • Japan3.4%11
  • Other countries45%149
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263795%362.78
202521491%2753.93
20246996%843.84
20232–0–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers872924.4 / 5
Casino Guru22670–
Trustpilot–181.7 / 5
latestcasinobonuses.bet65–
Tribuna–104.5 / 5
Casinomeister3––
LCB2––

Block 13

Latest complaints and reviews

The newest records about Ybets Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Spain · Trustpilot

  • Review

    2.0 of 5 stars

  • Complaint

    Account not closed on request

    Resolved

    Spain · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Finland · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Brazil · Casino Guru

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot, Tribuna.

Questions about Ybets Casino

Who owns Ybets Casino?

Ybets Casino is operated by Sigg Marketing Limited and runs under the Ybets Partners affiliate programme.

Is Ybets Casino licensed?

Yes. Ybets Casino holds a licence from Anjouan Gaming Board.

When was Ybets Casino founded?

Ybets Casino launched in 2024.

Which currencies does Ybets Casino accept?

Currencies listed for Ybets Casino: Bitcoin, Tether, TRON, Ethereum, Litecoin, Bitcoin Cash, Binance Coin, Euros and 16 more. Its site is available in 24 languages: English, Romanian, Portuguese, Spanish and 20 more.

Which countries is Ybets Casino available in?

Ybets Casino is listed in 26 markets: Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Croatia, Czechia and 18 more.

What bonuses and promotions does Ybets Casino run in Bulgaria?

We read 6 live offers for Bulgaria on the Ybets Casino site itself.

What does Ybets Casino ask for at registration in Bulgaria?

The Ybets Casino registration form for Bulgaria has 2 fields: e-mail, password.

What do players say about Ybets Casino?

Players have filed 324 complaints and written 395 reviews about Ybets Casino. Players rate Ybets Casino 3.53 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Ybets Casino?

“Withdrawal delay” – 50% of the 313 complaints about Ybets Casino with a labelled problem. Followed by “Withdrawal refused” (19%) and “Verification delay” (11%).

Do players report withdrawal problems at Ybets Casino?

Withdrawals are the topic of 222 complaints about Ybets Casino: 69% of the 324 with a topic. The most common withdrawal problem is “Withdrawal delay” (71% of them). Of the withdrawal complaints with a known outcome, 91% were resolved.

Does Ybets Casino resolve player complaints?

92% of the 322 complaints about Ybets Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Ybets Casino is 302nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Ybets Casino?

Praised most: “Games”, “Customer support” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 72% of the rated reviews give four or five stars, and 23% give one or two.

How many complaints has Ybets Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 55 complaints about Ybets Casino. That is 65% fewer than in the 12 months before, when there were 159.

Where do Ybets Casino’s players come from?

The countries named most often in complaints and reviews about Ybets Casino are Germany (9.8%), Greece (9.1%) and United States (7.6%).