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Staxino Casino

Player complaints and reviews about Staxino Casino, plus its operator (Stax Affiliates), licences and welcome offers.

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Capture of the Staxino Casino website

About

Staxino Casino belongs to the Stax Affiliates affiliate programme. The site launched in 2024. It holds a licence from Kahnawake Gaming Commission. The interface is available in 6 languages, including English, German, Norwegian, French. 15 account currencies are listed, including Euros, US dollars, New Zealand dollars, Australian dollars. We list 4 welcome offers.

Staxino Casino is listed in 10 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

199 records

What players report about Staxino Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

24

38% resolved, of those with a known outcome

Total reviews

175

Across all review sites

Player rating

3.53 / 5

Trustpilot 3.9 · AskGamblers 3.15

GEO markets

24

Countries stated on 93% of records

Staxino Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Staxino Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 24 complaints and 175 reviews about Staxino Casino on 5 sites. In the 12 months to November 5, 2026, they filed 12 complaints and posted 144 reviews. Reviews are up 476% on the 12 months before (25). The average review rating rose from 2.16 to 4.08 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 35% of the 20 complaints with a labelled problem. Next come “Bonus winnings confiscated” (15%) and “Withdrawal refused” (15%). Complaints about “Withdrawal” make up 57% of those with a topic, against 29% across all brands.

Of the 21 complaints with a known outcome, 38% were resolved, against 59% across all brands. That puts Staxino Casino 1,755th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 54%.

Reviewers give Staxino Casino 3.75 out of 5 on average over 175 rated reviews, against 3.44 across all brands. 69% of the ratings are four or five stars, and 29% are one or two. The review sites’ own scores average 3.53 out of 5 across 2 sites. By that score, Staxino Casino ranks 1,557th of 4,287 rated casinos. Reviewers most often praise “Withdrawals” (70 reviews), “Bonuses” (45 reviews) and “Games” (36 reviews). The most common criticism concerns “Withdrawals” (36 reviews), “Customer support” (30 reviews) and “Bonuses” (20 reviews).

The countries players state most often are France (40%), Germany (31%) and Netherlands (7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Staxino Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay35%7
  • Bonus winnings confiscated15%3
  • Withdrawal refused15%3
  • Withdrawal limits10%2
  • Bonus not credited5%1
  • Deposit not credited5%1
  • Missing funds5%1
  • Winnings voided5%1
  • Other problems5%1
Share of the 20 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal57%13
  • Bonus17%4
  • Payments & refunds13%3
  • Deposit4.3%1
  • KYC / verification4.3%1
  • Other4.3%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Unresolved54%13
  • Resolved33%8
  • Closed without an outcome13%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Staxino Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Staxino Casino against the market
MeasureStaxino CasinoAll brands
Complaints resolved38%59%
Average review rating3.753.44
Complaints per 100 reviews13.726.4
Share of “Withdrawal” complaints57%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars61%106
  • 4 stars8%14
  • 3 stars2.3%4
  • 2 stars4%7
  • 1 star25%44
Share of 175 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals46%70
  • Bonuses30%45
  • Games24%36
  • Customer support14%21
  • Trust & licence8.6%13
  • KYC / verification7.9%12
Share of the 152 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals24%36
  • Customer support20%30
  • Bonuses13%20
  • Trust & licence7.2%11
  • Fairness & RTP5.9%9
  • KYC / verification4.6%7
Share of the 152 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • France40%75
  • Germany31%58
  • Netherlands7%13
  • Ireland3.8%7
  • Belgium2.2%4
  • Sweden2.2%4
  • Spain1.6%3
  • Norway1.6%3
  • Austria1.1%2
  • Canada1.1%2
  • Other countries8.1%15
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202611–1414.11
20258–242.33
20244–10–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1663.9 / 5
Casino Guru155–
AskGamblers543.15 / 5
Casinomeister3––
LCB1––

Block 13

Latest complaints and reviews

The newest records about Staxino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Austria · Trustpilot

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Payments & refunds

    Closed
  • Complaint

    Payments & refunds

    Closed

7 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Staxino Casino

Who owns Staxino Casino?

Staxino Casino is operated by Starscream Limited Casinos and runs under the Stax Affiliates affiliate programme.

Is Staxino Casino licensed?

Yes. Staxino Casino holds a licence from Kahnawake Gaming Commission.

When was Staxino Casino founded?

Staxino Casino launched in 2024.

Which currencies does Staxino Casino accept?

Currencies listed for Staxino Casino: Euros, US dollars, New Zealand dollars, Australian dollars, Canadian dollars, Norwegian kroner, Bitcoin, Bitcoin Cash and 7 more. Its site is available in 6 languages: English, German, Norwegian, French and 2 more.

What welcome bonuses does Staxino Casino offer?

4 welcome offers are listed for Staxino Casino. The first on the list is “100% up to €/$1000, 1st Deposit Crypto Welcome Bonus at Staxino Casino”, with a 50× wagering requirement.

Which countries is Staxino Casino available in?

Staxino Casino is listed in 10 markets: Australia, Austria, Belgium, Canada, France, Germany, New Zealand, Norway and 2 more.

What do players say about Staxino Casino?

Players have filed 24 complaints and written 175 reviews about Staxino Casino. Players rate Staxino Casino 3.53 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Staxino Casino?

“Withdrawal delay” – 35% of the 20 complaints about Staxino Casino with a labelled problem. Followed by “Bonus winnings confiscated” (15%) and “Withdrawal refused” (15%).

Do players report withdrawal problems at Staxino Casino?

Withdrawals are the topic of 13 complaints about Staxino Casino: 57% of the 23 with a topic. The most common withdrawal problem is “Withdrawal delay” (54% of them). Of the withdrawal complaints with a known outcome, 54% were resolved.

Does Staxino Casino resolve player complaints?

38% of the 21 complaints about Staxino Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Staxino Casino is 1,755th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Staxino Casino?

Praised most: “Withdrawals”, “Bonuses” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 69% of the rated reviews give four or five stars, and 29% give one or two.

How many complaints has Staxino Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 12 complaints about Staxino Casino.

Where do Staxino Casino’s players come from?

The countries named most often in complaints and reviews about Staxino Casino are France (40%), Germany (31%) and Netherlands (7%).