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Casino profile

Spinzen Casino

Player complaints and reviews about Spinzen Casino, plus its operator (Kawaii Partners), licences and welcome offers.

spinzen.com
Capture of the Spinzen Casino website

About

Spinzen Casino belongs to the Kawaii Partners affiliate programme. The site launched in 2025. It holds a licence from Anjouan Gaming Board. The interface is available in 11 languages, including English, French, German, Polish. 18 account currencies are listed, including Euros, Canadian dollars, Danish krone, New Zealand dollars. We list 7 welcome offers.

Spinzen Casino is listed in 12 markets, among them Canada, Germany, France and Belgium. On the Spinzen Casino site for Canada, we found 17 promotions.

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

17 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

27 records

What players report about Spinzen Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

2

100% resolved, of those with a known outcome

Total reviews

25

Across all review sites

Player rating

3.53 / 5

AskGamblers 2.25 · Tribuna 4.8

GEO markets

4

Countries stated on 26% of records

Spinzen Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Spinzen Casino, the way Player Intelligence PRO computes it.

Since 2026, players have posted 2 complaints and 25 reviews about Spinzen Casino on 4 sites. In the 12 months to November 5, 2026, they filed 2 complaints and posted 25 reviews.

Reviewers give Spinzen Casino 2.46 out of 5 on average over 25 rated reviews, against 3.44 across all brands. 12% of the ratings are four or five stars, and 52% are one or two. The review sites’ own scores average 3.53 out of 5 across 2 sites. By that score, Spinzen Casino ranks 1,557th of 4,287 rated casinos. The most common criticism concerns “Withdrawals” (14 reviews) and “Customer support” (10 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Spinzen Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players disliked the lengthy verification and withdrawal processes, often waiting a week to receive their funds. Additionally, they found the high deposit requirements and lack of interesting bonuses to be off-putting.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Complaint categories

  • Withdrawal100%2
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars12%3
  • 3 stars36%9
  • 2 stars28%7
  • 1 star24%6
Share of 25 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Website & app8.3%2
  • Games4.2%1
  • VIP & loyalty4.2%1
  • Withdrawals4.2%1
Share of the 24 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals58%14
  • Customer support42%10
  • Deposits & payment methods13%3
  • Trust & licence13%3
  • Bonuses8.3%2
  • Fairness & RTP8.3%2
Share of the 24 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Norway43%3
  • Italy29%2
  • Canada14%1
  • Denmark14%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Tribuna–174.8 / 5
Trustpilot–5–
AskGamblers122.25 / 5
Casino Guru11–

Block 10

Latest complaints and reviews

The newest records about Spinzen Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

  • Review

    2.0 of 5 stars

  • Review

    2.0 of 5 stars

  • Complaint

    Withdrawal delay

    Resolved
  • Complaint

    Withdrawal delay

    Resolved

    Norway · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Tribuna.

Questions about Spinzen Casino

Who owns Spinzen Casino?

Spinzen Casino is operated by Fionex Holding Ltd and runs under the Kawaii Partners affiliate programme.

Is Spinzen Casino licensed?

Yes. Spinzen Casino holds a licence from Anjouan Gaming Board.

When was Spinzen Casino founded?

Spinzen Casino launched in 2025.

Which currencies does Spinzen Casino accept?

Currencies listed for Spinzen Casino: Euros, Canadian dollars, Danish krone, New Zealand dollars, Norwegian kroner, Polish zlotys, Swiss francs, Hungarian forints and 10 more. Its site is available in 11 languages: English, French, German, Polish and 7 more.

What welcome bonuses does Spinzen Casino offer?

7 welcome offers are listed for Spinzen Casino. The first on the list is “100% up to €2000 + 300 Free Spins, VIP Welcome Bonus at Spinzen Casino”, with a 45× wagering requirement.

Which countries is Spinzen Casino available in?

Spinzen Casino is listed in 12 markets: Belgium, Canada, Finland, France, Germany, Hungary, Italy, New Zealand and 4 more.

What bonuses and promotions does Spinzen Casino run in Canada?

We read 17 live offers for Canada on the Spinzen Casino site itself.

What do players say about Spinzen Casino?

Players have filed 2 complaints and written 25 reviews about Spinzen Casino. Players rate Spinzen Casino 3.53 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Spinzen Casino?

Criticised most: “Withdrawals” and “Customer support”. 12% of the rated reviews give four or five stars, and 52% give one or two.

How many complaints has Spinzen Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 2 complaints about Spinzen Casino.