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Betandplay Casino in Germany

Player complaints and reviews about Betandplay Casino, plus its operator (Tycoon Partners), licences and welcome offers.

betandplay.com
Capture of the Betandplay Casino website

About

On the Betandplay Casino site for Germany, we found 1 promotion and a loyalty programme with 4 tiers. In Germany, Betandplay Casino accepts 13 payment methods, among them AstroPay, Bank Transfer, CashtoCode and Cryptocurrencies. Its crypto options cover 7 coins, including Bitcoin, Bitcoin Cash, Ethereum and USDT.

Betandplay Casino belongs to the Tycoon Partners affiliate programme. The site launched in 2023. It holds a licence from Tobique Gaming Commission. The interface is available in 6 languages, including English, German, Polish, Italian. 18 account currencies are listed, including Euros, Australian dollars, US dollars, Canadian dollars. We list 11 welcome offers.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Blitzschnelle Auszahlungen

    Hol dir deine Gewinne ohne Wartezeit – schnell und unkompliziert.

  2. 2

    Dein persönlicher VIP-Manager

    Erhalte maßgeschneiderten Service von deinem eigenen VIP-Manager.

  3. 3

    Exklusive VIP-Turniere

    Tritt gegen andere Highroller in spannenden, exklusiven Turnieren an.

  4. 4

    Premium-Promotions

    Profitiere von speziellen Angeboten, die nur für VIPs reserviert sind.

Payment methods

20 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • AstroPay

    E-wallet

    –

  • Bank Transfer

    Bank transfer

    –

  • CashtoCode

    Voucher

    –

  • Bitcoin

    Cryptocurrency

    –

  • Bitcoin Cash

    Cryptocurrency

    –

  • Ethereum

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • Litecoin

    Cryptocurrency

    –

  • XRP

    Cryptocurrency

    –

  • Dogecoin

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • Echtzeitüberweisung

    Other

    –

  • Giropay

    Bank transfer

    –

  • Jeton

    E-wallet

    –

  • Maestro

    Card

    –

  • Mastercard

    Card

    –

  • MiFinity

    E-wallet

    –

  • Paysafecard

    Voucher

    –

  • Visa

    Card

    –

  • Volt

    Other

    –

Player complaints and reviews in Germany

61 records

61 of the 307 records about Betandplay Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

43

98% resolved, of those with a known outcome

Total reviews

18

Across all review sites

Player rating

2.06 / 5

18 ratings by these players

Share of all records

20%

of 307 about Betandplay Casino

What players in Germany say about Betandplay Casino

Players in Germany have filed 43 complaints and written 18 reviews about Betandplay Casino. That is 20% of the 307 records about it from every market. Complaints make up 70% of their records, against 30% across all markets. Their reviews rate it 2.06 out of 5 on average (18 ratings), against 2.97 across all markets. 78% of their rated reviews give one or two stars; across all markets the share is 46%.

The most common problem in their complaints is “Withdrawal delay”: 44% of 43 complaints with a labelled problem (36% across all markets). 98% of their 43 complaints with a known outcome were resolved, against 94% across all markets. In the last 12 months: 18 complaints and 6 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Betandplay Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records70%30%
Resolved, of complaints with a known outcome98%94%
Average review rating, out of 52.062.97
Reviews rated 1–2 stars78%46%
Withdrawal delay, of labelled complaints44%36%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay44%19
  • Documents rejected or requested again16%7
  • Deposit not credited12%5
  • Account not closed on request7%3
  • Withdrawal refused4.7%2
  • Account closed2.3%1
  • Bonus winnings confiscated2.3%1
  • Bonus not credited2.3%1
  • Other problems9.3%4
Share of the 43 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal49%21
  • KYC / verification16%7
  • Deposit14%6
  • Account9.3%4
  • Bonus7%3
  • Technical4.7%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved98%42
  • Unresolved2.3%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 06

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2023
Rating history

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202615100%3–
20251694%7–
20248–2–
20234–6–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru438–
Trustpilot–10–

Block 09

Latest complaints and reviews

The newest records about Betandplay Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Review

    2.0 of 5 stars

    Germany · Casino Guru

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Betandplay Casino in Germany

Which payment methods does Betandplay Casino accept in Germany?

The Betandplay Casino cashier for Germany lists 13 payment methods: AstroPay, Bank Transfer, CashtoCode, Cryptocurrencies, Echtzeitüberweisung, Giropay and 7 more. For crypto, it takes 7 coins: Bitcoin, Bitcoin Cash, Ethereum, USDT and 3 more.

What bonuses and promotions does Betandplay Casino run in Germany?

We read 1 live offer for Germany on the Betandplay Casino site itself.

Does Betandplay Casino have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 4 tiers.

How many complaints and reviews about Betandplay Casino come from players in Germany?

61 of the 307 complaints and reviews about Betandplay Casino come from players in Germany. Across all its markets, 93 complaints have a known outcome, and 94% of them were resolved.