igamingcpo.com

Casino profile

bCasino in Mexico

Player complaints and reviews about bCasino, plus its operator (Oh My Partners), licences and welcome offers.

bcasino.com
Capture of the bCasino website

About

bCasino belongs to the Oh My Partners affiliate programme. The site launched in 2019. It holds a licence from Malta Gaming Authority. The interface is available in 8 languages, including English, German, Finnish, French. 22 account currencies are listed, including Euros, Brazilian reals, Canadian dollars, Chilean pesos. We list 6 welcome offers.

Markets

This brand is listed in 24 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player complaints and reviews in Mexico

91 records

91 of the 1,207 records about bCasino come from players who state they are in Mexico. The figures below are theirs alone; the casino page covers every market.

Total complaints

6

67% resolved, of those with a known outcome

Total reviews

85

Across all review sites

Player rating

4.09 / 5

85 ratings by these players

Share of all records

7.5%

of 1,207 about bCasino

What players in Mexico say about bCasino

Players in Mexico have filed 6 complaints and written 85 reviews about bCasino. That is 7.5% of the 1,207 records about it from every market. Complaints make up 6.6% of their records, against 6.6% across all markets. Their reviews rate it 4.09 out of 5 on average (85 ratings), against 4.09 across all markets. 16% of their rated reviews give one or two stars; across all markets the share is 18%.

The most common problem in their complaints is “Bonus winnings confiscated”: 33% of 6 complaints with a labelled problem (27% across all markets). 67% of their 6 complaints with a known outcome were resolved, against 90% across all markets. In the last 12 months: no complaints and 18 reviews.

A player counts as being in Mexico when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about bCasino in Mexico, or compare the market with another one.

Mexico and all markets
FigureMexicoAll markets
Complaints among all records6.6%6.6%
Resolved, of complaints with a known outcome67%90%
Average review rating, out of 54.094.09
Reviews rated 1–2 stars16%18%
Bonus winnings confiscated, of labelled complaints33%27%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20232024
Complaints count

Block 02

Complaint categories

  • Bonus50%3
  • Deposit17%1
  • KYC / verification17%1
  • Withdrawal17%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved67%4
  • Unresolved33%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars65%55
  • 4 stars11%9
  • 3 stars8.2%7
  • 2 stars2.4%2
  • 1 star14%12
Share of 85 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support43%32
  • Bonuses20%15
  • Games11%8
  • Website & app8.1%6
  • Withdrawals5.4%4
  • Trust & licence4.1%3
Share of the 74 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals28%21
  • Customer support11%8
  • KYC / verification6.8%5
  • Bonuses4.1%3
  • Deposits & payment methods4.1%3
  • Fairness & RTP2.7%2
Share of the 74 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20242025
Rating history

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–12–
20250–364.33
20242–333.73
20234–4–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–84–
Casino Guru61–

Block 10

Latest complaints and reviews

The newest records about bCasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    Mexico · Trustpilot

  • Review

    5.0 of 5 stars

    Mexico · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Mexico · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Resolved

    Mexico · Casino Guru

  • Complaint

    Bonus not credited

    Unresolved

    Mexico · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about bCasino in Mexico

How many complaints and reviews about bCasino come from players in Mexico?

91 of the 1,207 complaints and reviews about bCasino come from players in Mexico. Across all its markets, 80 complaints have a known outcome, and 90% of them were resolved.

Who owns bCasino?

bCasino is operated by Green Feather Online Limited and runs under the Oh My Partners affiliate programme.

Is bCasino licensed?

Yes. bCasino holds a licence from Malta Gaming Authority.

When was bCasino founded?

bCasino launched in 2019.