Casino profile

Play Sunny UK Casino

Player complaints and reviews about Play Sunny UK Casino, plus its operator (GoGame Partners), licences and welcome offers.

playsunny.co.uk

Capture of the Play Sunny UK Casino website

About

Play Sunny UK Casino belongs to the GoGame Partners affiliate programme. The site launched in 2017. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 2 languages: Dutch, English. 2 account currencies are listed: Euros, British pounds sterling.

Play Sunny UK Casino is listed in 2 markets: United Kingdom and Netherlands.

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Player Intelligence

59 records

What players report about Play Sunny UK Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

0% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

3.43 / 5

Trustpilot 3.2 · AskGamblers 3.65

GEO markets

Countries stated on 92% of records

Play Sunny UK Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Play Sunny UK Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 2 complaints and 57 reviews about Play Sunny UK Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted no reviews.

Reviewers give Play Sunny UK Casino 2.67 out of 5 on average over 57 rated reviews, against 3.44 across all brands. 40% of the ratings are four or five stars, and 56% are one or two. The review sites’ own scores average 3.43 out of 5 across 2 sites. By that score, Play Sunny UK Casino ranks 1,717th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (17 reviews), “Games” (11 reviews) and “Website & app” (5 reviews). The most common criticism concerns “Fairness & RTP” (16 reviews), “Withdrawals” (11 reviews) and “Bonuses” (10 reviews).

The countries players state most often are United Kingdom (98%) and Australia (1.9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Play Sunny UK Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20192020202120222023

Complaints count

Period	Value
2019	1
2020	0
2021	0
2022	0
2023	1

Block 02

Complaint categories

Account50%1
KYC / verification50%1

Share of complaints by category.complaints

Block 03

Complaint status

Unresolved100%2

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2019202020212022202320242025

Reviews count

Period	Value
2019	1
2020	4
2021	2
2022	14
2023	16
2024	11
2025	9

Block 05

Review stars

How the rated reviews split by star.

5 stars35%20
4 stars5.3%3
3 stars3.5%2
2 stars3.5%2
1 star53%30

Share of 57 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Withdrawals31%17
Games20%11
Website & app9.3%5
Customer support9.3%5
Bonuses3.7%2
Fairness & RTP3.7%2

Share of the 54 reviews that name at least one aspect.reviews

Criticised

Fairness & RTP30%16
Withdrawals20%11
Bonuses19%10
Account17%9
Customer support15%8
Trust & licence13%7

Share of the 54 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

4.75

2.07

2.56

1.91

3.78

2019202020212022202320242025

Rating history

Period	Value
2019	2
2020	4.75
2021	3
2022	2.07
2023	2.56
2024	1.91
2025	3.78

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom98%53
Australia1.9%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2025	0	–	9	–
2024	0	–	11	–
2023	1	–	16	–
2022	0	–	14	–
2021	0	–	2	–
2020	0	–	4	–
2019	1	–	1	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	54	3.2 / 5
AskGamblers	1	3	3.65 / 5
CasinoReviews	1	–	–

Block 11

Latest complaints and reviews

The newest records about Play Sunny UK Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewOct 17, 2025
2.0 of 5 stars
United Kingdom · Trustpilot
ReviewAug 6, 2025
5.0 of 5 stars
United Kingdom · Trustpilot
ReviewJun 4, 2025
1.0 of 5 stars
United Kingdom · Trustpilot
ReviewMay 31, 2025
5.0 of 5 stars
Australia · Trustpilot
ComplaintMar 27, 2019
Account closed
Unresolved
CasinoReviews

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers.

Questions about Play Sunny UK Casino

Who owns Play Sunny UK Casino?

Play Sunny UK Casino is operated by Dazzletag Entertainment Ltd. and runs under the GoGame Partners affiliate programme.

Is Play Sunny UK Casino licensed?

Yes. Play Sunny UK Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

When was Play Sunny UK Casino founded?

Play Sunny UK Casino launched in 2017.

Which currencies does Play Sunny UK Casino accept?

Currencies listed for Play Sunny UK Casino: Euros, British pounds sterling. Its site is available in 2 languages: Dutch, English.

Which countries is Play Sunny UK Casino available in?

Play Sunny UK Casino is listed in 2 markets: Netherlands, United Kingdom.

What do players say about Play Sunny UK Casino?

Players have filed 2 complaints and written 57 reviews about Play Sunny UK Casino. Players rate Play Sunny UK Casino 3.43 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Play Sunny UK Casino?

Praised most: “Withdrawals”, “Games” and “Website & app”. Criticised most: “Fairness & RTP”, “Withdrawals” and “Bonuses”. 40% of the rated reviews give four or five stars, and 56% give one or two.

Where do Play Sunny UK Casino’s players come from?

The countries named most often in complaints and reviews about Play Sunny UK Casino are United Kingdom (98%) and Australia (1.9%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.