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5Gringos Casinoin Canada

Player reviews and complaints from independent sites, alongside the facts we have recorded about 5Gringos Casino and its operator (Electric Affiliates).

5gringos.com
Capture of the 5Gringos Casino website

About

5Gringos Casino is an online casino operating under the Electric Affiliates affiliate programme. The site launched in 2020. It holds a licence from Anjouan Gaming Board. The interface is available in 7 languages, among them English, German, Finnish, Polish. Accounts can be held in 8 currencies — Euros, Polish zlotys, Belarusian rubles, Norwegian kroner. Our database holds 8 welcome offers.

What we collected for the Canada market on 5Gringos Casino: 10 payment methods, among them Cash2code, Interac, Mastercard, MiFinity. Transaction amounts run from 10 to 10000 CAD. 5 live offers.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

5 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Payment methods

10 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

CAD

  • Cash2code

    Other

    15 — 1500

  • Interac

    Bank transfer

    10 — 10000

  • Mastercard

    Card

    20 — 4000

  • MiFinity

    E-wallet

    20 — 3500

  • MuchBetter

    E-wallet

    20 — 7500

  • Neosurf

    Voucher

    20 — 10000

  • Neteller

    E-wallet

    20 — 10000

  • Paysafecard

    Voucher

    15 — 1400

  • Skrill

    E-wallet

    20 — 10000

  • Visa

    Card

    20 — 4000

Player Intelligence

302 records

What players report about 5Gringos Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

120

90% resolved, of those with a known outcome

Total reviews

182

Across all review sites

Player rating

1.98 / 5

Trustpilot 2.2 · AskGamblers 1.75

GEO markets

29

Countries stated on 84% of records

AI-generated summary of player reviews

Games appear to be a slight draw for players, with positive feedback outnumbering negative comments. However, many reviewers report issues with payments and a lack of helpful customer support.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal55%66
  • Account19%23
  • KYC / verification9.2%11
  • Technical5.9%7
  • Bonus5%6
  • Payments & refunds1.7%2
  • Deposit1.7%2
  • Responsible gambling0.8%1
  • Other0.8%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved90%108
  • Unresolved10%12
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
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202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
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202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.