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Casino profile

Sportaza Casino

Player complaints and reviews about Sportaza Casino, plus its operator (Electric Affiliates), licences and welcome offers.

sportaza.com
sportaza.com
Capture of the Sportaza Casino website

Profile

Website
sportaza.com
Established
2021
Operator
Electric Affiliatesaffiliate programme
Company
ROCKETSHIP VENTURES S.R.L.
Licences
Languages
  • French
  • English
  • German
  • Hungarian
  • Norwegian
  • Portuguese
  • Polish
  • Czech
  • Hindi
  • Spanish
  • Italian
  • Croatian
  • Slovak
  • Slovenian
  • Finnish
  • Greek
  • Arabic
Currencies
  • Euros
  • Hungarian forints
  • Norwegian kroner
  • Polish zlotys
  • Indian rupees
  • New Zealand dollars
  • Canadian dollars
  • US dollars
  • Brazilian reals
  • Czech Republic korunas
  • Chilean pesos
  • Peruvian nuevos soles
  • Australian dollars Show more

About

Sportaza Casino belongs to the Electric Affiliates affiliate programme. The site launched in 2021. It holds a licence from Tobique Gaming Commission. The interface is available in 17 languages, including French, English, German, Hungarian. 13 account currencies are listed, including Euros, Hungarian forints, Norwegian kroner, Polish zlotys. We list 11 welcome offers.

Sportaza Casino is listed in 22 markets, among them Canada, Germany, France and Belgium. On the Sportaza Casino site for Finland, we found 1 promotion.

Markets

This brand is listed in 22 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

758 records

What players report about Sportaza Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

156

83% resolved, of those with a known outcome

Total reviews

602

Across all review sites

Player rating

2.4 / 5

Trustpilot 2.3 · AskGamblers 2.9 · Tribuna 2.0

GEO markets

42

Countries stated on 93% of records

Sportaza Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Sportaza Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 156 complaints and 602 reviews about Sportaza Casino on 6 sites. In the 12 months to November 4, 2026, they filed 27 complaints and posted 70 reviews. That is 4% fewer complaints than in the 12 months before (28). Reviews are down 69% on the 12 months before (223). The average review rating fell from 3.17 to 1.29 out of 5 year on year. Of the complaints with a known outcome, 62% were resolved in the last 12 months, against 89% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 55% of the 152 complaints with a labelled problem. Next come “Account closed” (14%) and “Account blocked” (5.3%). Complaints about “Withdrawal” make up 59% of those with a topic, against 29% across all brands.

Of the 155 complaints with a known outcome, 83% were resolved, against 59% across all brands. That puts Sportaza Casino 692nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 92%.

Reviewers give Sportaza Casino 2.49 out of 5 on average over 601 rated reviews, against 3.44 across all brands. 36% of the ratings are four or five stars, and 60% are one or two. The review sites’ own scores average 2.4 out of 5 across 3 sites. By that score, Sportaza Casino ranks 3,273rd of 4,286 rated casinos. Reviewers most often praise “Customer support” (140 reviews), “Sportsbook” (51 reviews) and “Withdrawals” (50 reviews). The most common criticism concerns “Withdrawals” (256 reviews), “Customer support” (142 reviews) and “Trust & licence” (117 reviews).

The countries players state most often are Italy (39%), Germany (13%) and France (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Sportaza Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players expressed frustration over the refusal to return funds and the blocking of communication channels, making it difficult to resolve issues. Additionally, there were complaints about the mishandling of bets according to the site's own Terms & Conditions, leading to a loss of trust.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay55%83
  • Account closed14%22
  • Account blocked5.3%8
  • Withdrawal refused5.3%8
  • Documents rejected or requested again4.6%7
  • Self-exclusion4.6%7
  • Verification delay2%3
  • Account not closed on request1.3%2
  • Other problems7.9%12
Share of the 152 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal59%91
  • Account21%32
  • KYC / verification6.5%10
  • Responsible gambling5.2%8
  • Bonus2.6%4
  • Deposit1.9%3
  • Technical1.9%3
  • Other1.3%2
  • Payments & refunds0.6%1
Share of complaints with a category. 2 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved83%129
  • Unresolved17%26
  • Open0.6%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Sportaza Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Sportaza Casino against the market
MeasureSportaza CasinoAll brands
Complaints resolved83%59%
Average review rating2.493.44
Complaints per 100 reviews25.926.4
Share of “Withdrawal” complaints59%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars30%180
  • 4 stars6%36
  • 3 stars4.2%25
  • 2 stars3.7%22
  • 1 star56%338
Share of 601 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support24%140
  • Sportsbook8.7%51
  • Withdrawals8.5%50
  • Games8%47
  • Website & app7.7%45
  • Bonuses5.1%30
Share of the 588 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals44%256
  • Customer support24%142
  • Trust & licence20%117
  • Bonuses14%81
  • Account12%69
  • KYC / verification6%35
Share of the 588 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Italy39%272
  • Germany13%91
  • France11%74
  • Austria4.3%30
  • Greece3.8%27
  • Spain3.3%23
  • Ireland3%21
  • Canada2.4%17
  • Norway2%14
  • Portugal2%14
  • Other countries17%119
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262047%491.33
20253795%2212.94
20243187%1062.93
20232681%792.48
20223388%1081.78
20218–392.16

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–5292.3 / 5
Casino Guru12645–
AskGamblers28142.9 / 5
Tribuna–132.0 / 5
latestcasinobonuses.bet11–
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Sportaza Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    2.0 of 5 stars

    Tribuna

  • Complaint

    Account closed

    Open

    Peru · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Spain · Casino Guru

  • Complaint

    Account closed

    Unresolved

    Italy · Casino Guru

8 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Sportaza Casino

Who owns Sportaza Casino?

Sportaza Casino is operated by ROCKETSHIP VENTURES S.R.L. and runs under the Electric Affiliates affiliate programme.

Is Sportaza Casino licensed?

Yes. Sportaza Casino holds a licence from Tobique Gaming Commission.

When was Sportaza Casino founded?

Sportaza Casino launched in 2021.

Which currencies does Sportaza Casino accept?

Currencies listed for Sportaza Casino: Euros, Hungarian forints, Norwegian kroner, Polish zlotys, Indian rupees, New Zealand dollars, Canadian dollars, US dollars and 5 more. Its site is available in 17 languages: French, English, German, Hungarian and 13 more.

What welcome bonuses does Sportaza Casino offer?

11 welcome offers are listed for Sportaza Casino. The first on the list is “150% up to €500 + 200 Free Spins + 2 Bonus Crabs at Sportaza Casino”, with a 35× wagering requirement.

Which countries is Sportaza Casino available in?

Sportaza Casino is listed in 22 markets: Australia, Austria, Belgium, Brazil, Canada, Chile, Croatia, Czechia and 14 more.

What bonuses and promotions does Sportaza Casino run in Finland?

We read 1 live offer for Finland on the Sportaza Casino site itself.

What do players say about Sportaza Casino?

Players have filed 156 complaints and written 602 reviews about Sportaza Casino. Players rate Sportaza Casino 2.4 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Sportaza Casino?

“Withdrawal delay” – 55% of the 152 complaints about Sportaza Casino with a labelled problem. Followed by “Account closed” (14%) and “Account blocked” (5.3%).

Do players report withdrawal problems at Sportaza Casino?

Withdrawals are the topic of 91 complaints about Sportaza Casino: 59% of the 154 with a topic. The most common withdrawal problem is “Withdrawal delay” (91% of them). Of the withdrawal complaints with a known outcome, 92% were resolved.

Does Sportaza Casino resolve player complaints?

83% of the 155 complaints about Sportaza Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Sportaza Casino is 692nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Sportaza Casino?

Praised most: “Customer support”, “Sportsbook” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 36% of the rated reviews give four or five stars, and 60% give one or two.

How many complaints has Sportaza Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 27 complaints about Sportaza Casino. That is 4% fewer than in the 12 months before, when there were 28.

Where do Sportaza Casino’s players come from?

The countries named most often in complaints and reviews about Sportaza Casino are Italy (39%), Germany (13%) and France (11%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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