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Casino profile

Skycrown Casino

Player complaints and reviews about Skycrown Casino, plus its operator (Rampa Partners), licences and welcome offers.

skycrown.com
skycrown.com
Capture of the Skycrown Casino website

Profile

Website
skycrown.com
Established
2022
Operator
Rampa Partnersaffiliate programme
Company
Metlait SRL
Licences
Languages
  • English
  • German
  • Italian
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Australian dollars
  • Norwegian kroner
  • Polish zlotys
  • New Zealand dollars
  • Japanese yen
  • South African Rand
  • Brazilian reals
  • Indian rupees
  • Bitcoin
  • Ethereum
  • Litecoin
  • Dogecoin
  • Bitcoin Cash
  • Ripple
  • TRON
  • Tether
  • ADA Show more

About

Skycrown Casino belongs to the Rampa Partners affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is available in 3 languages: English, German, Italian. 20 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 12 welcome offers.

Skycrown Casino is listed in 9 markets, among them Canada, Germany, Australia and New Zealand. On the Skycrown Casino site for South Africa, we found 6 tournaments and a loyalty programme with 8 tiers. In South Africa, Skycrown Casino accepts 17 payment methods, among them Visa, Mastercard, Maestro and Apple Pay. Its crypto options cover 8 coins, including Bitcoin, Bitcoin Cash, Litecoin and Ethereum. The minimum deposit in € is 20, the maximum 5,000. The registration form for South Africa has 4 fields; the required ones include e-mail and password.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

12 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Can anyone become a VIP?

    Absolutely, we personally choose active players to invite to SkyCrown VIP in order to provide outstanding customer care & gaming experience with a personal VIP manager.

  2. 2

    How do I know that I have received a VIP status?

    At SkyCrown, we keep a watchful eye on our high-flying players! If your gameplay takes you to the next level, a member of our VIP team will personally reach out to you within 24 hours to welcome you to the club.

  3. 3

    How can I get a VIP Status?

    Here's your first step: Sign up and verify your phone number to unlock the full SkyCrown experience. The more you play after that, the more likely you are to catch the eye of our VIP talent scouts. They're always looking for players who consistently bring their A-game.

  4. 4

    Will VIP status give me support privileges?

    Oh, sure. You get a personal VIP assistant who is glad to address any of your concerns practically 24/7.

  5. 5

    Can I get individual limits and conditions through a personal assistant?

    Yes. Your personal assistant will merrily help you adjust game limits and conditions according to your needs. We will do whatever is in our power to make your gaming experience the way you want it to be.

  6. 6

    Can I choose where to communicate with my assistant?

    Absolutely! We offer a variety of communication options to suit your preference. Reach your assistant via live chat, email, or even connect on WhatsApp – whichever feels most comfortable for you.

  7. 7

    Can I get individual assistance on casino-related matters?

    If there are some gaming terms that you do not understand, or you would like to get additional information on game providers, bonus rules, or anything else - rest assured knowing that your personal assistant will help you figure it out.

  8. 8

    Can I ask my personal assistant for something special?

    As your best friend, your personal assistant is ready to surprise you in a variety of ways that are not related to the game.

Payment methods

24 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Visa

    Card

    20 – 5000

  • Mastercard

    Card

    20 – 5000

  • Maestro

    Card

    20 – 5000

  • Apple Pay

    E-wallet

    20 – 1000

  • Bank Transfer

    Bank transfer

    20 – 4000

  • Open Banking

    Other

    20 – 5000

  • Jeton

    E-wallet

    20 – 5000

  • Mybank

    Other

    20 – 4000

  • CashLib

    Voucher

    20 – 100

  • Neteller

    E-wallet

    20 – 4000

  • Skrill

    E-wallet

    20 – 4000

  • Paysafecard

    Voucher

    20 – 1000

  • MuchBetter

    E-wallet

    20 – 4000

  • MiFinity

    E-wallet

    20 – 4000

  • Rapid-transfer

    Other

    20 – 4000

  • Bitcoin

    Cryptocurrency

    20 – 4000

  • Bitcoin Cash

    Cryptocurrency

    20 – 4000

  • Litecoin

    Cryptocurrency

    20 – 4000

  • Ethereum

    Cryptocurrency

    20 – 4000

  • Dog Depositmin. Ð1max. ∞cash Outmin

    Other

    20 – 4000

  • BNB

    Cryptocurrency

    20 – 4000

  • USDT

    Cryptocurrency

    20 – 4000

  • Tron

    Cryptocurrency

    20 – 4000

  • XRP

    Cryptocurrency

    20 – 4000

Cashier read on August 11, 2026

Sign-up requirements

10 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Currency
  4. Country

Sign in

  1. E-mailrequired
  2. Passwordrequired
  3. Currency
  4. Country
  5. E-mail
  6. Password

Player Intelligence

489 records

What players report about Skycrown Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

107

95% resolved, of those with a known outcome

Total reviews

382

Across all review sites

Player rating

1.95 / 5

Trustpilot 1.6 · AskGamblers 2.3

GEO markets

23

Countries stated on 95% of records

Skycrown Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Skycrown Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 107 complaints and 382 reviews about Skycrown Casino on 7 sites. In the 12 months to November 4, 2026, they filed 21 complaints and posted 62 reviews. That is 17% more complaints than in the 12 months before (18). Reviews are down 17% on the 12 months before (75). The average review rating rose from 1.21 to 1.55 out of 5 year on year. Of the complaints with a known outcome, 100% were resolved in the last 12 months, against 89% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 52% of the 105 complaints with a labelled problem. Next come “Verification delay” (9.5%) and “Documents rejected or requested again” (9.5%). Complaints about “Withdrawal” make up 64% of those with a topic, against 29% across all brands.

Of the 105 complaints with a known outcome, 95% were resolved, against 59% across all brands. That puts Skycrown Casino 158th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 94%.

Reviewers give Skycrown Casino 2.4 out of 5 on average over 382 rated reviews, against 3.44 across all brands. 33% of the ratings are four or five stars, and 61% are one or two. The review sites’ own scores average 1.95 out of 5 across 2 sites. By that score, Skycrown Casino ranks 3,761st of 4,286 rated casinos. Reviewers most often praise “Customer support” (76 reviews), “Games” (72 reviews) and “Website & app” (30 reviews). The most common criticism concerns “Withdrawals” (159 reviews), “Customer support” (133 reviews) and “Trust & licence” (95 reviews).

The countries players state most often are Australia (74%), New Zealand (5.6%) and Canada (5.2%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Skycrown Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

As a VIP player, the withdrawal experience is extremely difficult and stressful, with players having to split their withdrawals into smaller payments despite a higher daily limit. This has led to disappointment among loyal customers, who find the withdrawal process unnecessarily delayed and lacking in transparency.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay52%55
  • Verification delay9.5%10
  • Documents rejected or requested again9.5%10
  • Withdrawal refused7.6%8
  • Bonus not credited5.7%6
  • Deposit not credited5.7%6
  • Withdrawal limits4.8%5
  • Account closed1%1
  • Other problems3.8%4
Share of the 105 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal64%68
  • KYC / verification19%20
  • Bonus6.5%7
  • Deposit5.6%6
  • Account1.9%2
  • Payments & refunds1.9%2
  • Technical1.9%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved93%100
  • Unresolved4.7%5
  • Closed without an outcome1.9%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Skycrown Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Skycrown Casino against the market
MeasureSkycrown CasinoAll brands
Complaints resolved95%59%
Average review rating2.43.44
Complaints per 100 reviews2826.4
Share of “Withdrawal” complaints64%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars27%105
  • 4 stars5.8%22
  • 3 stars5.5%21
  • 2 stars2.4%9
  • 1 star59%225
Share of 382 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support21%76
  • Games20%72
  • Website & app8.5%30
  • Withdrawals8.5%30
  • Bonuses7.9%28
  • Fairness & RTP3.1%11
Share of the 355 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals45%159
  • Customer support37%133
  • Trust & licence27%95
  • KYC / verification19%68
  • VIP & loyalty11%38
  • Deposits & payment methods10%37
Share of the 355 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Australia74%344
  • New Zealand5.6%26
  • Canada5.2%24
  • Germany3.9%18
  • Ireland2.6%12
  • Switzerland1.1%5
  • Denmark1.1%5
  • Austria0.6%3
  • Finland0.6%3
  • Italy0.6%3
  • Other countries4.5%21
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202618100%481.54
20252692%861.27
202414100%651.32
20233294%1783.57
20221593%5–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–3381.6 / 5
Casino Guru8635–
AskGamblers1772.3 / 5
latestcasinobonuses.bet–2–
LCB2––
Casinomeister1––
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Skycrown Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    3.0 of 5 stars

    Ireland · latestcasinobonuses.bet

  • Review

    5.0 of 5 stars

    Italy · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Ireland · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Skycrown Casino

Who owns Skycrown Casino?

Skycrown Casino is operated by Metlait SRL and runs under the Rampa Partners affiliate programme.

Is Skycrown Casino licensed?

Yes. Skycrown Casino holds a licence from Tobique Gaming Commission.

When was Skycrown Casino founded?

Skycrown Casino launched in 2022.

Which currencies does Skycrown Casino accept?

Currencies listed for Skycrown Casino: Euros, US dollars, Canadian dollars, Australian dollars, Norwegian kroner, Polish zlotys, New Zealand dollars, Japanese yen and 12 more. Its site is available in 3 languages: English, German, Italian.

What welcome bonuses does Skycrown Casino offer?

12 welcome offers are listed for Skycrown Casino. The first on the list is “30 Free Spins On Registration at Skycrown Casino”.

Which countries is Skycrown Casino available in?

Skycrown Casino is listed in 9 markets: Australia, Austria, Canada, Germany, India, Italy, Japan, New Zealand and 1 more.

Which payment methods does Skycrown Casino accept in South Africa?

The Skycrown Casino cashier for South Africa lists 17 payment methods: Visa, Mastercard, Maestro, Apple Pay, Bank Transfer, Open Banking and 11 more. For crypto, it takes 8 coins: Bitcoin, Bitcoin Cash, Litecoin, Ethereum and 4 more.

What are the deposit limits at Skycrown Casino in South Africa?

Deposits in € run from 20 to 5,000 per transaction. The lowest minimum, 20 €, is via Visa.

Does Skycrown Casino run tournaments and a loyalty programme in South Africa?

Yes. The Skycrown Casino site for South Africa lists 6 tournaments. Its loyalty programme for South Africa has 8 tiers.

What does Skycrown Casino ask for at registration in South Africa?

The Skycrown Casino registration form for South Africa has 4 fields: e-mail, password, currency, country. Marked as required: e-mail, password.

What do players say about Skycrown Casino?

Players have filed 107 complaints and written 382 reviews about Skycrown Casino. Players rate Skycrown Casino 1.95 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Skycrown Casino?

“Withdrawal delay” – 52% of the 105 complaints about Skycrown Casino with a labelled problem. Followed by “Verification delay” (9.5%) and “Documents rejected or requested again” (9.5%).

Do players report withdrawal problems at Skycrown Casino?

Withdrawals are the topic of 68 complaints about Skycrown Casino: 64% of the 107 with a topic. The most common withdrawal problem is “Withdrawal delay” (81% of them). Of the withdrawal complaints with a known outcome, 94% were resolved.

Does Skycrown Casino resolve player complaints?

95% of the 105 complaints about Skycrown Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Skycrown Casino is 158th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Skycrown Casino?

Praised most: “Customer support”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 33% of the rated reviews give four or five stars, and 61% give one or two.

How many complaints has Skycrown Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 21 complaints about Skycrown Casino. That is 17% more than in the 12 months before, when there were 18.

Where do Skycrown Casino’s players come from?

The countries named most often in complaints and reviews about Skycrown Casino are Australia (74%), New Zealand (5.6%) and Canada (5.2%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Skycrown Casino, and ones players rate about the same.