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Casino profile

Zotabet Casino in Germany

Player complaints and reviews about Zotabet Casino, plus its operator (Boomerang Partners), licences and welcome offers.

zotabet.com
zotabet.com
Capture of the Zotabet Casino website

Profile

Website
zotabet.com
Established
2022
Operator
Boomerang Partnersaffiliate programme
Company
Metlait SRL
Licences
Languages
  • English
  • German
  • Norwegian
  • Spanish
  • Russian
  • Slovenian
  • French
  • Polish
  • Italian
Currencies
  • Euros
  • Australian dollars
  • New Zealand dollars
  • Canadian dollars
  • Norwegian kroner
  • Brazilian reals
  • Kazakhstani tenges
  • South African Rand
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • TRON
  • Dogecoin
  • ADA
  • Binance Coin
  • Ripple Show more

About

On the Zotabet Casino site for Germany, we found 3 promotions and a loyalty programme with 5 tiers.

Zotabet Casino belongs to the Boomerang Partners affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is available in 9 languages, including English, German, Norwegian, Spanish. 18 account currencies are listed, including Euros, Australian dollars, New Zealand dollars, Canadian dollars. We list 7 welcome offers.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    VIP1

    20 - 19999 KP

  2. 2

    VIP2

    20000 - 39999 KP

  3. 3

    VIP3

    40000 - 64999 KP

  4. 4

    VIP4

    65000 - 94999 KP

  5. 5

    VIP5

    95000+ KP

Player complaints and reviews in Germany

53 records

53 of the 441 records about Zotabet Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

14

100% resolved, of those with a known outcome

Total reviews

39

Across all review sites

Player rating

3.46 / 5

39 ratings by these players

Share of all records

12%

of 441 about Zotabet Casino

What players in Germany say about Zotabet Casino

Players in Germany have filed 14 complaints and written 39 reviews about Zotabet Casino. That is 12% of the 441 records about it from every market. Complaints make up 26% of their records, against 8.4% across all markets. Their reviews rate it 3.46 out of 5 on average (39 ratings), against 4.04 across all markets. 33% of their rated reviews give one or two stars; across all markets the share is 20%.

The most common problem in their complaints is “Withdrawal delay”: 43% of 14 complaints with a labelled problem (43% across all markets). 100% of their 14 complaints with a known outcome were resolved, against 92% across all markets. In the last 12 months: 1 complaint and no reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Zotabet Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records26%8.4%
Resolved, of complaints with a known outcome100%92%
Average review rating, out of 53.464.04
Reviews rated 1–2 stars33%20%
Withdrawal delay, of labelled complaints43%43%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay43%6
  • Documents rejected or requested again14%2
  • Bonus not credited7.1%1
  • Wagering terms7.1%1
  • Deposit not credited7.1%1
  • Deposit refund7.1%1
  • Self-exclusion7.1%1
  • Withdrawal refused7.1%1
Share of the 14 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal50%7
  • Bonus14%2
  • Deposit14%2
  • KYC / verification14%2
  • Responsible gambling7.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%14
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202320242025
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars46%18
  • 4 stars13%5
  • 3 stars7.7%3
  • 2 stars7.7%3
  • 1 star26%10
Share of 39 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support54%20
  • VIP & loyalty24%9
  • Games22%8
  • Withdrawals22%8
  • Fairness & RTP16%6
  • Website & app11%4
Share of the 37 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals32%12
  • Customer support19%7
  • KYC / verification11%4
  • Trust & licence11%4
  • Deposits & payment methods8.1%3
  • Fairness & RTP5.4%2
Share of the 37 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2023
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20252–6–
20243–6–
20239–273.04

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–29–
Casino Guru1410–

Block 11

Latest complaints and reviews

The newest records about Zotabet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal refused

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Review

    5.0 of 5 stars

    Germany · Casino Guru

  • Review

    4.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Self-exclusion

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Zotabet Casino in Germany

What bonuses and promotions does Zotabet Casino run in Germany?

We read 3 live offers for Germany on the Zotabet Casino site itself.

Does Zotabet Casino have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 5 tiers.

How many complaints and reviews about Zotabet Casino come from players in Germany?

53 of the 441 complaints and reviews about Zotabet Casino come from players in Germany. Across all its markets, 37 complaints have a known outcome, and 92% of them were resolved.

Who owns Zotabet Casino?

Zotabet Casino is operated by Metlait SRL and runs under the Boomerang Partners affiliate programme.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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