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Wizebets Casino

Player complaints and reviews about Wizebets Casino, plus its operator (Boomerang Partners), licences and welcome offers.

wizebets.com
Capture of the Wizebets Casino website

About

Wizebets Casino belongs to the Boomerang Partners affiliate programme. The site launched in 2022. It holds licences from Anjouan Gaming Board, Curacao Gaming Control Board. The interface is available in 5 languages, including English, French, Polish, German. 14 account currencies are listed, including Euros, US dollars, Australian dollars, Russian rubles. We list 7 welcome offers.

Wizebets Casino is listed in 12 markets, among them Canada, Germany, France and Belgium. On the Wizebets Casino site for Austria, we found a loyalty programme with 4 tiers.

Licensee

The company that holds the Curaçao licence for Wizebets Casino, as the licence register names it.

Legal name
FairGame G.P. N.V.
Curaçao licence reference
OGL/2024/1673/0915
Registration number (Curaçao Chamber of Commerce)
141938

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Anmeldung bei wizebets.com

    Verwenden Sie ein vereinfachtes Anmeldesystem, um das gesamte Spielerlebnis auf wizebets.com zu genießen

  2. 2

    Erhöhen Sie Ihr Level

    Sobald dein Fortschrittsbalken voll ist, gelangst du zum nächsten Level! Jedes Level hat seinen eigenen Bonus und noch mehr Möglichkeiten!

  3. 3

    Erhöhen Sie Ihren Rang

    Gehe zum nächsten Level! Jedes Level hat seinen Bonus und noch mehr Möglichkeiten!

  4. 4

    Lieblingsspiele spielen

    Viel Spaß beim Spielen, genießen Sie das beste Spielerlebnis und einen erstklassigen Service!

Player Intelligence

648 records

What players report about Wizebets Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

22

77% resolved, of those with a known outcome

Total reviews

626

Across all review sites

Player rating

3.87 / 5

Trustpilot 3.1 · AskGamblers 4.5 · Tribuna 4.0

GEO markets

27

Countries stated on 93% of records

Wizebets Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Wizebets Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 22 complaints and 626 reviews about Wizebets Casino on 4 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 58 reviews. Reviews are down 45% on the 12 months before (106). The average review rating fell from 3.29 to 2.97 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 36% of the 22 complaints with a labelled problem. Next come “Deposit not credited” (18%) and “Account not closed on request” (14%). Complaints about “Withdrawal” make up 50% of those with a topic, against 29% across all brands.

Of the 22 complaints with a known outcome, 77% were resolved, against 59% across all brands. That puts Wizebets Casino 917th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 82%.

Reviewers give Wizebets Casino 3.47 out of 5 on average over 626 rated reviews, against 3.44 across all brands. 62% of the ratings are four or five stars, and 35% are one or two. The review sites’ own scores average 3.87 out of 5 across 3 sites. By that score, Wizebets Casino ranks 1,035th of 4,286 rated casinos. Reviewers most often praise “Customer support” (180 reviews), “Games” (140 reviews) and “Withdrawals” (85 reviews). The most common criticism concerns “Withdrawals” (129 reviews), “Trust & licence” (86 reviews) and “Customer support” (81 reviews).

The countries players state most often are Netherlands (79%), Poland (4.6%) and Belgium (4.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Wizebets Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Games and payments receive the most positive attention, with reviewers frequently mentioning the wide selection and fast transactions. Customer support and the KYC process, however, appear to be areas needing improvement based on feedback.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay36%8
  • Deposit not credited18%4
  • Account not closed on request14%3
  • Withdrawal refused9.1%2
  • Account blocked4.5%1
  • Account closed4.5%1
  • Deposit refund4.5%1
  • Verification delay4.5%1
  • Other problems4.5%1
Share of the 22 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal50%11
  • Account23%5
  • Deposit23%5
  • KYC / verification4.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved77%17
  • Unresolved23%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Wizebets Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Wizebets Casino against the market
MeasureWizebets CasinoAll brands
Complaints resolved77%59%
Average review rating3.473.44
Complaints per 100 reviews3.526.4
Share of “Withdrawal” complaints50%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars52%324
  • 4 stars11%67
  • 3 stars2.7%17
  • 2 stars3.4%21
  • 1 star31%197
Share of 626 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support33%180
  • Games26%140
  • Withdrawals16%85
  • Bonuses15%82
  • VIP & loyalty11%59
  • Website & app11%58
Share of the 546 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals24%129
  • Trust & licence16%86
  • Customer support15%81
  • Deposits & payment methods7.1%39
  • KYC / verification6%33
  • Account4.9%27
Share of the 546 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Netherlands79%480
  • Poland4.6%28
  • Belgium4.1%25
  • Germany2%12
  • Australia1.8%11
  • France1.5%9
  • Portugal1.2%7
  • Switzerland0.5%3
  • Romania0.5%3
  • Austria0.3%2
  • Other countries4.1%25
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–423.17
20258–1153.23
20246–1303.27
20238–3353.69
20220–4–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–5753.1 / 5
AskGamblers2294.5 / 5
Casino Guru2010–
Tribuna–124.0 / 5

Block 13

Latest complaints and reviews

The newest records about Wizebets Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    2.0 of 5 stars

  • Complaint

    Withdrawal delay

    Unresolved

    Japan · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Netherlands · Casino Guru

  • Complaint

    Deposit not credited

    Resolved

    Canada · Casino Guru

7 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Wizebets Casino

Who owns Wizebets Casino?

Wizebets Casino is operated by FairGame G.P N.V. and runs under the Boomerang Partners affiliate programme.

Is Wizebets Casino licensed?

Yes. Wizebets Casino holds 2 licences: Anjouan Gaming Board, Curacao Gaming Control Board.

When was Wizebets Casino founded?

Wizebets Casino launched in 2022.

Which currencies does Wizebets Casino accept?

Currencies listed for Wizebets Casino: Euros, US dollars, Australian dollars, Russian rubles, Canadian dollars, New Zealand dollars, Polish zlotys, Norwegian kroner and 6 more. Its site is available in 5 languages: English, French, Polish, German and 1 more.

What welcome bonuses does Wizebets Casino offer?

7 welcome offers are listed for Wizebets Casino. The first on the list is “125% up to €350 + 100 Free Spins, 3rd Deposit Bonus at Wizebets Casino”, with a 40× wagering requirement.

Which countries is Wizebets Casino available in?

Wizebets Casino is listed in 12 markets: Australia, Austria, Belgium, Canada, France, Germany, Kazakhstan, New Zealand and 4 more.

Does Wizebets Casino have a loyalty programme in Austria?

Yes. Its loyalty programme for Austria has 4 tiers.

What do players say about Wizebets Casino?

Players have filed 22 complaints and written 626 reviews about Wizebets Casino. Players rate Wizebets Casino 3.87 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Wizebets Casino?

“Withdrawal delay” – 36% of the 22 complaints about Wizebets Casino with a labelled problem. Followed by “Deposit not credited” (18%) and “Account not closed on request” (14%).

Do players report withdrawal problems at Wizebets Casino?

Withdrawals are the topic of 11 complaints about Wizebets Casino: 50% of the 22 with a topic. The most common withdrawal problem is “Withdrawal delay” (73% of them). Of the withdrawal complaints with a known outcome, 82% were resolved.

Does Wizebets Casino resolve player complaints?

77% of the 22 complaints about Wizebets Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Wizebets Casino is 917th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Wizebets Casino?

Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 62% of the rated reviews give four or five stars, and 35% give one or two.

How many complaints has Wizebets Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Wizebets Casino.

Where do Wizebets Casino’s players come from?

The countries named most often in complaints and reviews about Wizebets Casino are Netherlands (79%), Poland (4.6%) and Belgium (4.1%).