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Casino profile

Zotabet Casino

Player complaints and reviews about Zotabet Casino, plus its operator (Boomerang Partners), licences and welcome offers.

zotabet.com
Capture of the Zotabet Casino website

About

Zotabet Casino belongs to the Boomerang Partners affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is available in 9 languages, including English, German, Norwegian, Spanish. 18 account currencies are listed, including Euros, Australian dollars, New Zealand dollars, Canadian dollars. We list 7 welcome offers.

Zotabet Casino is listed in 14 markets, among them Canada, Germany, France and Belgium. On the Zotabet Casino site for Italy, we found 3 promotions and a loyalty programme with 5 tiers. In Italy, Zotabet Casino accepts 10 payment methods, among them Visa, Mastercard, Volt Gratis Istantaneo and Pay Via Bank Gratis Istantaneo. Its crypto options cover 10 coins, including Bitcoin, USDT, Litecoin and Ethereum.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    VIP1

    20 - 19999 CP

  2. 2

    VIP2

    20000 - 39999 CP

  3. 3

    VIP3

    40000 - 64999 CP

  4. 4

    VIP4

    65000 - 94999 CP

  5. 5

    VIP5

    95000+ CP

Payment methods

30 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Visa

    Card

    20 – 0

  • Mastercard

    Card

    20 – 0

  • Volt Gratis Istantaneo

    Other

    20 – 0

  • Pay Via Bank Gratis Istantaneo

    Other

    20 – 0

  • Jeton

    E-wallet

    20 – 0

  • MiFinity

    E-wallet

    20 – 0

  • Bank Transfer

    Bank transfer

    50 – 0

  • Pay Via Bank Gratis Istantaneo

    Other

    200 – 0

  • Payanybank Gratis Istantaneo

    Other

    200 – 0

  • MiFinity

    E-wallet

    20 – 0

  • Skrill

    E-wallet

    50 – 0

  • Bitcoin

    Cryptocurrency

    20 – 0

  • USDT

    Cryptocurrency

    20 – 0

  • Litecoin

    Cryptocurrency

    20 – 0

  • Ethereum

    Cryptocurrency

    20 – 0

  • Dogecoin

    Cryptocurrency

    20 – 0

  • Bitcoin Cash

    Cryptocurrency

    20 – 0

  • XRP

    Cryptocurrency

    20 – 0

  • Cardano

    Cryptocurrency

    20 – 0

  • Tron

    Cryptocurrency

    20 – 0

Currency not stated on the page

  • Bitcoin

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • Litecoin

    Cryptocurrency

    –

  • Ethereum

    Cryptocurrency

    –

  • BNB

    Cryptocurrency

    –

  • Dogecoin

    Cryptocurrency

    –

  • Bitcoin Cash

    Cryptocurrency

    –

  • XRP

    Cryptocurrency

    –

  • Cardano

    Cryptocurrency

    –

  • Tron

    Cryptocurrency

    –

Cashier read on August 11, 2026

Player Intelligence

441 records

What players report about Zotabet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

37

92% resolved, of those with a known outcome

Total reviews

404

Across all review sites

Player rating

3.98 / 5

Trustpilot 3.8 · AskGamblers 4.15

GEO markets

30

Countries stated on 93% of records

Zotabet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Zotabet Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 37 complaints and 404 reviews about Zotabet Casino on 3 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 49 reviews. Reviews are up 20% on the 12 months before (41). The average review rating rose from 4.27 to 4.65 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 43% of the 37 complaints with a labelled problem. Next come “Withdrawal refused” (16%) and “Documents rejected or requested again” (14%). Complaints about “Withdrawal” make up 62% of those with a topic, against 29% across all brands.

Of the 37 complaints with a known outcome, 92% were resolved, against 59% across all brands. That puts Zotabet Casino 311th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 96%.

Reviewers give Zotabet Casino 4.04 out of 5 on average over 404 rated reviews, against 3.44 across all brands. 77% of the ratings are four or five stars, and 20% are one or two. The review sites’ own scores average 3.98 out of 5 across 2 sites. By that score, Zotabet Casino ranks 881st of 4,286 rated casinos. Reviewers most often praise “Customer support” (228 reviews), “Games” (101 reviews) and “VIP & loyalty” (77 reviews). The most common criticism concerns “Withdrawals” (65 reviews), “Customer support” (44 reviews) and “KYC / verification” (30 reviews).

The countries players state most often are Australia (34%), Ireland (14%) and Germany (13%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Zotabet Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the massive game selection and the smooth user interface, especially on mobile devices. The generous daily cashback and effective loyalty program are also highlighted as significant benefits.

Many players expressed frustration with the lengthy KYC verification process, which can delay payouts. Additionally, some found the desktop site cluttered and the information overwhelming at times.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay43%16
  • Withdrawal refused16%6
  • Documents rejected or requested again14%5
  • Account closed5.4%2
  • Self-exclusion5.4%2
  • Account blocked2.7%1
  • Bonus not credited2.7%1
  • Wagering terms2.7%1
  • Other problems8.1%3
Share of the 37 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal62%23
  • KYC / verification14%5
  • Account8.1%3
  • Bonus5.4%2
  • Deposit5.4%2
  • Responsible gambling5.4%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved92%34
  • Unresolved8.1%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Zotabet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Zotabet Casino against the market
MeasureZotabet CasinoAll brands
Complaints resolved92%59%
Average review rating4.043.44
Complaints per 100 reviews9.226.4
Share of “Withdrawal” complaints62%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars66%267
  • 4 stars11%44
  • 3 stars3%12
  • 2 stars2%8
  • 1 star18%73
Share of 404 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support60%228
  • Games26%101
  • VIP & loyalty20%77
  • Website & app14%55
  • Withdrawals12%46
  • Bonuses11%41
Share of the 382 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals17%65
  • Customer support12%44
  • KYC / verification7.9%30
  • Trust & licence7.3%28
  • Bonuses5%19
  • Website & app3.4%13
Share of the 382 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Australia34%138
  • Ireland14%56
  • Germany13%53
  • Canada11%44
  • Austria4.1%17
  • New Zealand3.4%14
  • Denmark3.2%13
  • Norway2.4%10
  • United States2.4%10
  • United Kingdom1.9%8
  • Other countries12%48
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–484.73
20251080%393.96
20241292%1534.14
202315100%1513.79
20220–13–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–3463.8 / 5
Casino Guru3530–
AskGamblers2284.15 / 5

Block 13

Latest complaints and reviews

The newest records about Zotabet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    Canada · Trustpilot

  • Review

    5.0 of 5 stars

  • Complaint

    Withdrawal refused

    Resolved

    Germany · Casino Guru

  • Complaint

    Account closed

    Unresolved
  • Complaint

    Account closed

    Resolved

    Italy · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Zotabet Casino

Who owns Zotabet Casino?

Zotabet Casino is operated by Metlait SRL and runs under the Boomerang Partners affiliate programme.

Is Zotabet Casino licensed?

Yes. Zotabet Casino holds a licence from Tobique Gaming Commission.

When was Zotabet Casino founded?

Zotabet Casino launched in 2022.

Which currencies does Zotabet Casino accept?

Currencies listed for Zotabet Casino: Euros, Australian dollars, New Zealand dollars, Canadian dollars, Norwegian kroner, Brazilian reals, Kazakhstani tenges, South African Rand and 10 more. Its site is available in 9 languages: English, German, Norwegian, Spanish and 5 more.

What welcome bonuses does Zotabet Casino offer?

7 welcome offers are listed for Zotabet Casino. The first on the list is “200% up to €1,000 and 200 extra spins”, with a 45× wagering requirement.

Which countries is Zotabet Casino available in?

Zotabet Casino is listed in 14 markets: Australia, Austria, Belgium, Canada, France, Germany, Italy, Kazakhstan and 6 more.

Which payment methods does Zotabet Casino accept in Italy?

The Zotabet Casino cashier for Italy lists 10 payment methods: Visa, Mastercard, Volt Gratis Istantaneo, Pay Via Bank Gratis Istantaneo, Jeton, MiFinity and 4 more. For crypto, it takes 10 coins: Bitcoin, USDT, Litecoin, Ethereum and 6 more.

What bonuses and promotions does Zotabet Casino run in Italy?

We read 3 live offers for Italy on the Zotabet Casino site itself.

Does Zotabet Casino have a loyalty programme in Italy?

Yes. Its loyalty programme for Italy has 5 tiers.

What do players say about Zotabet Casino?

Players have filed 37 complaints and written 404 reviews about Zotabet Casino. Players rate Zotabet Casino 3.98 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Zotabet Casino?

“Withdrawal delay” – 43% of the 37 complaints about Zotabet Casino with a labelled problem. Followed by “Withdrawal refused” (16%) and “Documents rejected or requested again” (14%).

Do players report withdrawal problems at Zotabet Casino?

Withdrawals are the topic of 23 complaints about Zotabet Casino: 62% of the 37 with a topic. The most common withdrawal problem is “Withdrawal delay” (70% of them). Of the withdrawal complaints with a known outcome, 96% were resolved.

Does Zotabet Casino resolve player complaints?

92% of the 37 complaints about Zotabet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Zotabet Casino is 311th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Zotabet Casino?

Praised most: “Customer support”, “Games” and “VIP & loyalty”. Criticised most: “Withdrawals”, “Customer support” and “KYC / verification”. 77% of the rated reviews give four or five stars, and 20% give one or two.

How many complaints has Zotabet Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Zotabet Casino.

Where do Zotabet Casino’s players come from?

The countries named most often in complaints and reviews about Zotabet Casino are Australia (34%), Ireland (14%) and Germany (13%).