igamingcpo.com

Casino profile

Sevenplay Casino

Player complaints and reviews about Sevenplay Casino, plus its operator (Seven4Cash Affiliates), licences and welcome offers.

sevenplay.com
Capture of the Sevenplay Casino website

About

Sevenplay Casino belongs to the Seven4Cash Affiliates affiliate programme. The site launched in 2025. It holds a licence from Anjouan Gaming Board. The interface is available in 2 languages: English, German. 8 account currencies are listed, including Euros, US dollars, Bitcoin, Bitcoin Cash. We list 6 welcome offers.

Sevenplay Casino is listed in 2 markets: Germany and Austria. On the Sevenplay Casino site for Austria, we found 1 promotion.

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

87 records

What players report about Sevenplay Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

10

80% resolved, of those with a known outcome

Total reviews

77

Across all review sites

Player rating

3.98 / 5

Trustpilot 3.3 · AskGamblers 4.65

GEO markets

20

Countries stated on 95% of records

Sevenplay Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Sevenplay Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 10 complaints and 77 reviews about Sevenplay Casino on 4 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 7 reviews. Reviews are down 90% on the 12 months before (67).

The problem players report most often is “Withdrawal delay”: 30% of the 10 complaints with a labelled problem. Next come “Withdrawal refused” (30%) and “Account not closed on request” (10%). Complaints about “Withdrawal” make up 60% of those with a topic, against 29% across all brands.

Of the 10 complaints with a known outcome, 80% were resolved, against 59% across all brands. That puts Sevenplay Casino 822nd of 1,917 casinos with at least 10 such complaints.

Reviewers give Sevenplay Casino 3.82 out of 5 on average over 77 rated reviews, against 3.44 across all brands. 73% of the ratings are four or five stars, and 19% are one or two. The review sites’ own scores average 3.98 out of 5 across 2 sites. By that score, Sevenplay Casino ranks 881st of 4,286 rated casinos. Reviewers most often praise “Games” (33 reviews), “Customer support” (18 reviews) and “Website & app” (15 reviews). The most common criticism concerns “Bonuses” (13 reviews), “Customer support” (12 reviews) and “Withdrawals” (12 reviews).

The countries players state most often are Germany (17%), United States (16%) and United Kingdom (14%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Sevenplay Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Payments and the game library appear to be key strengths, with notably more positive feedback than negative. Customer support and the website experience are balanced, with roughly equal positive and negative comments.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay30%3
  • Withdrawal refused30%3
  • Account not closed on request10%1
  • Documents rejected or requested again10%1
  • Self-exclusion10%1
  • Wrong calculation10%1
Share of the 10 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal60%6
  • Account10%1
  • KYC / verification10%1
  • Responsible gambling10%1
  • Technical10%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved80%8
  • Unresolved20%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Sevenplay Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Sevenplay Casino against the market
MeasureSevenplay CasinoAll brands
Complaints resolved80%59%
Average review rating3.823.44
Complaints per 100 reviews1326.4
Share of “Withdrawal” complaints60%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars48%37
  • 4 stars25%19
  • 3 stars7.8%6
  • 1 star19%15
Share of 77 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games44%33
  • Customer support24%18
  • Website & app20%15
  • Withdrawals19%14
  • Bonuses17%13
  • Deposits & payment methods6.7%5
Share of the 75 reviews that name at least one aspect.reviews

Criticised

  • Bonuses17%13
  • Customer support16%12
  • Withdrawals16%12
  • Website & app9.3%7
  • Trust & licence6.7%5
  • Account5.3%4
Share of the 75 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany17%14
  • United States16%13
  • United Kingdom14%12
  • Canada11%9
  • Austria6%5
  • Switzerland6%5
  • Poland4.8%4
  • Sweden4.8%4
  • Greece3.6%3
  • Portugal3.6%3
  • Other countries13%11
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–5–
20259–503.76
20240–224.41

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–643.3 / 5
Casino Guru910–
AskGamblers–34.65 / 5
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Sevenplay Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Slovakia · Trustpilot

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Self-exclusion

    Resolved

    Spain · Casino Guru

  • Complaint

    Withdrawal refused

    Unresolved

    Sweden · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Sweden · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Sevenplay Casino

Who owns Sevenplay Casino?

Sevenplay Casino is operated by Leva Limited and runs under the Seven4Cash Affiliates affiliate programme.

Is Sevenplay Casino licensed?

Yes. Sevenplay Casino holds a licence from Anjouan Gaming Board.

When was Sevenplay Casino founded?

Sevenplay Casino launched in 2025.

Which currencies does Sevenplay Casino accept?

Currencies listed for Sevenplay Casino: Euros, US dollars, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Tether, Dogecoin. Its site is available in 2 languages: English, German.

What welcome bonuses does Sevenplay Casino offer?

6 welcome offers are listed for Sevenplay Casino. The first on the list is “150% up to €500 at Sevenplay Casino”, with a 30× wagering requirement.

Which countries is Sevenplay Casino available in?

Sevenplay Casino is listed in 2 markets: Austria, Germany.

What bonuses and promotions does Sevenplay Casino run in Austria?

We read 1 live offer for Austria on the Sevenplay Casino site itself.

What do players say about Sevenplay Casino?

Players have filed 10 complaints and written 77 reviews about Sevenplay Casino. Players rate Sevenplay Casino 3.98 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Sevenplay Casino?

“Withdrawal delay” – 30% of the 10 complaints about Sevenplay Casino with a labelled problem. Followed by “Withdrawal refused” (30%) and “Account not closed on request” (10%).

Do players report withdrawal problems at Sevenplay Casino?

Withdrawals are the topic of 6 complaints about Sevenplay Casino: 60% of the 10 with a topic. The most common withdrawal problem is “Withdrawal delay” (50% of them).

Does Sevenplay Casino resolve player complaints?

80% of the 10 complaints about Sevenplay Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Sevenplay Casino is 822nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Sevenplay Casino?

Praised most: “Games”, “Customer support” and “Website & app”. Criticised most: “Bonuses”, “Customer support” and “Withdrawals”. 73% of the rated reviews give four or five stars, and 19% give one or two.

How many complaints has Sevenplay Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Sevenplay Casino.

Where do Sevenplay Casino’s players come from?

The countries named most often in complaints and reviews about Sevenplay Casino are Germany (17%), United States (16%) and United Kingdom (14%).