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Casino profile

Zoome Casino in Germany

Player complaints and reviews about Zoome Casino, plus its operator (Go-Affiliates), licences and welcome offers.

zoome.casino
zoome.casino
Capture of the Zoome Casino website

Profile

Website
zoome.casino
Established
2022
Operator
Go-Affiliatesaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • Finnish
  • German
  • French
  • Norwegian
  • Italian
  • Estonian
Currencies
  • Euros
  • Australian dollars
  • Canadian dollars
  • US dollars
  • Norwegian kroner
  • Japanese yen
  • Kazakhstani tenges
  • Brazilian reals
  • South African Rand
  • Indian rupees
  • Vietnamese dong
  • Philippine pesos
  • Malaysian ringgits
  • Thai baht
  • Indonesian rupiahs
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin
  • New Zealand dollars Show more

About

On the Zoome Casino site for Germany, we found 6 promotions.

Zoome Casino belongs to the Go-Affiliates affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is available in 7 languages, including English, Finnish, German, French. 22 account currencies are listed, including Euros, Australian dollars, Canadian dollars, US dollars. We list 10 welcome offers.

Markets

This brand is listed in 20 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

32 records

32 of the 258 records about Zoome Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

9

100% resolved, of those with a known outcome

Total reviews

23

Across all review sites

Player rating

2.87 / 5

23 ratings by these players

Share of all records

12%

of 258 about Zoome Casino

What players in Germany say about Zoome Casino

Players in Germany have filed 9 complaints and written 23 reviews about Zoome Casino. That is 12% of the 258 records about it from every market. Complaints make up 28% of their records, against 22% across all markets. Their reviews rate it 2.87 out of 5 on average (23 ratings), against 3.14 across all markets. 57% of their rated reviews give one or two stars; across all markets the share is 42%.

The most common problem in their complaints is “Account blocked”: 22% of 9 complaints with a labelled problem (13% across all markets). 100% of their 9 complaints with a known outcome were resolved, against 89% across all markets. In the last 12 months: 3 complaints and 1 review.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Zoome Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records28%22%
Resolved, of complaints with a known outcome100%89%
Average review rating, out of 52.873.14
Reviews rated 1–2 stars57%42%
Account blocked, of labelled complaints22%13%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint categories

  • Account33%3
  • Withdrawal33%3
  • Bonus22%2
  • Responsible gambling11%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%9
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars39%9
  • 3 stars4.3%1
  • 2 stars22%5
  • 1 star35%8
Share of 23 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games41%9
  • Withdrawals36%8
  • Website & app18%4
  • Bonuses14%3
  • Customer support14%3
  • Deposits & payment methods9.1%2
Share of the 22 reviews that name at least one aspect.reviews

Criticised

  • Bonuses27%6
  • Fairness & RTP23%5
  • Customer support23%5
  • Account18%4
  • KYC / verification18%4
  • Trust & licence18%4
Share of the 22 reviews that name at least one aspect.reviews

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–1–
20251–2–
20242–1–
20233–10–
20220–9–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru917–
Trustpilot–6–

Block 09

Latest complaints and reviews

The newest records about Zoome Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Winnings voided

    Resolved

    Germany · Casino Guru

  • Review

    2.0 of 5 stars

    Germany · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Zoome Casino in Germany

What bonuses and promotions does Zoome Casino run in Germany?

We read 6 live offers for Germany on the Zoome Casino site itself.

How many complaints and reviews about Zoome Casino come from players in Germany?

32 of the 258 complaints and reviews about Zoome Casino come from players in Germany. Across all its markets, 57 complaints have a known outcome, and 89% of them were resolved.

Who owns Zoome Casino?

Zoome Casino is operated by Novatrix SRL and runs under the Go-Affiliates affiliate programme.

Is Zoome Casino licensed?

Yes. Zoome Casino holds a licence from Tobique Gaming Commission.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with Zoome Casino, and ones players rate about the same.