igamingcpo.com

Casino profile

Zoome Casino in Australia

Player complaints and reviews about Zoome Casino, plus its operator (Go-Affiliates), licences and welcome offers.

zoome.casino
zoome.casino
Capture of the Zoome Casino website

Profile

Website
zoome.casino
Established
2022
Operator
Go-Affiliatesaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • Finnish
  • German
  • French
  • Norwegian
  • Italian
  • Estonian
Currencies
  • Euros
  • Australian dollars
  • Canadian dollars
  • US dollars
  • Norwegian kroner
  • Japanese yen
  • Kazakhstani tenges
  • Brazilian reals
  • South African Rand
  • Indian rupees
  • Vietnamese dong
  • Philippine pesos
  • Malaysian ringgits
  • Thai baht
  • Indonesian rupiahs
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin
  • New Zealand dollars Show more

About

On the Zoome Casino site for Australia, we found 6 promotions.

Zoome Casino belongs to the Go-Affiliates affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is available in 7 languages, including English, Finnish, German, French. 22 account currencies are listed, including Euros, Australian dollars, Canadian dollars, US dollars. We list 10 welcome offers.

Markets

This brand is listed in 20 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Australia

104 records

104 of the 258 records about Zoome Casino come from players who state they are in Australia. The figures below are theirs alone; the casino page covers every market.

Total complaints

15

93% resolved, of those with a known outcome

Total reviews

89

Across all review sites

Player rating

2.91 / 5

89 ratings by these players

Share of all records

40%

of 258 about Zoome Casino

What players in Australia say about Zoome Casino

Players in Australia have filed 15 complaints and written 89 reviews about Zoome Casino. That is 40% of the 258 records about it from every market. Complaints make up 14% of their records, against 22% across all markets. Their reviews rate it 2.91 out of 5 on average (89 ratings), against 3.14 across all markets. 47% of their rated reviews give one or two stars; across all markets the share is 42%.

The most common problem in their complaints is “Withdrawal delay”: 33% of 15 complaints with a labelled problem (25% across all markets). 93% of their 15 complaints with a known outcome were resolved, against 89% across all markets. In the last 12 months: 1 complaint and 7 reviews.

A player counts as being in Australia when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Zoome Casino in Australia, or compare the market with another one.

What the assistant can do
Australia and all markets
FigureAustraliaAll markets
Complaints among all records14%22%
Resolved, of complaints with a known outcome93%89%
Average review rating, out of 52.913.14
Reviews rated 1–2 stars47%42%
Withdrawal delay, of labelled complaints33%25%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay33%5
  • Withdrawal refused20%3
  • Account not closed on request13%2
  • Deposit not credited13%2
  • Account closed6.7%1
  • Refund6.7%1
  • Game malfunction6.7%1
Share of the 15 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal53%8
  • Account20%3
  • Deposit13%2
  • Payments & refunds6.7%1
  • Technical6.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved93%14
  • Unresolved6.7%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars33%29
  • 4 stars13%12
  • 3 stars6.7%6
  • 2 stars6.7%6
  • 1 star40%36
Share of 89 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals26%21
  • Games22%18
  • Customer support21%17
  • Bonuses9.9%8
  • Website & app7.4%6
  • Deposits & payment methods6.2%5
Share of the 81 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals41%33
  • Customer support20%16
  • KYC / verification19%15
  • Trust & licence16%13
  • Account14%11
  • Fairness & RTP14%11
Share of the 81 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2025
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–6–
20258–633.14
20242–12–
20233–4–
20221–4–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–78–
Casino Guru1511–

Block 11

Latest complaints and reviews

The newest records about Zoome Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Australia · Trustpilot

  • Complaint

    Refund

    Resolved

    Australia · Casino Guru

  • Review

    3.0 of 5 stars

    Australia · Trustpilot

  • Complaint

    Deposit not credited

    Resolved

    Australia · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    Australia · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Zoome Casino in Australia

What bonuses and promotions does Zoome Casino run in Australia?

We read 6 live offers for Australia on the Zoome Casino site itself.

How many complaints and reviews about Zoome Casino come from players in Australia?

104 of the 258 complaints and reviews about Zoome Casino come from players in Australia. Across all its markets, 57 complaints have a known outcome, and 89% of them were resolved.

Who owns Zoome Casino?

Zoome Casino is operated by Novatrix SRL and runs under the Go-Affiliates affiliate programme.

Is Zoome Casino licensed?

Yes. Zoome Casino holds a licence from Tobique Gaming Commission.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Zoome Casino, and ones players rate about the same.