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Casino profile

Wazamba Casino

Player complaints and reviews about Wazamba Casino, plus its operator (WOW Partners), licences and welcome offers.

wazamba.com
wazamba.com
Capture of the Wazamba Casino website

Profile

Website
wazamba.com
Established
2019
Operator
WOW Partnersaffiliate programme
Company
IGplay
Licences
Languages
  • English
  • Finnish
  • German
  • Hungarian
  • Norwegian
  • Polish
  • Portuguese
  • Russian
  • Czech
  • Hindi
  • Japanese
  • Turkish
  • Spanish
  • Filipino
  • Italian
  • Thai
  • Greek
  • Korean
  • Slovenian
  • Vietnamese
  • French
  • Croatian
  • Indonesian
  • Chinese Show more
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • Brazilian reals
  • Canadian dollars
  • Swiss francs
  • Chilean pesos
  • Czech Republic korunas
  • Hungarian forints
  • Indian rupees
  • Indonesian rupiahs
  • Japanese yen
  • South Korean won
  • Malaysian ringgits
  • Nigerian nairas
  • Norwegian kroner
  • New Zealand dollars
  • Peruvian nuevos soles
  • Philippine pesos
  • Polish zlotys
  • Singapore dollars
  • Thai baht
  • Turkish Lira
  • Vietnamese dong
  • South African Rand
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • USD Coin
  • Binance Coin Show more

About

Wazamba Casino belongs to the WOW Partners affiliate programme. The site launched in 2019. It holds a licence from Anjouan Gaming Board. The interface is available in 24 languages, including English, Finnish, German, Hungarian. 32 account currencies are listed, including Euros, US dollars, Australian dollars, Brazilian reals. We list 17 welcome offers.

Wazamba Casino is listed in 33 markets, among them Canada, Germany, France and Belgium. On the Wazamba Casino site for Portugal, we found 14 promotions and 4 tournaments.

Markets

This brand is listed in 33 markets. Pick one to see what it offers there.

Welcome bonuses

17 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

14 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

1,881 records

What players report about Wazamba Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

445

88% resolved, of those with a known outcome

Total reviews

1,436

Across all review sites

Player rating

3.81 / 5

Trustpilot 2.3 · AskGamblers 3.95 · casino.ru 4.7 · Tribuna 4.3

GEO markets

67

Countries stated on 81% of records

Wazamba Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Wazamba Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 445 complaints and 1,436 reviews about Wazamba Casino on 10 sites. In the 12 months to November 4, 2026, they filed 67 complaints and posted 120 reviews. That is 14% fewer complaints than in the 12 months before (78). Reviews are down 36% on the 12 months before (187). The average review rating fell from 2.84 to 1.99 out of 5 year on year. Of the complaints with a known outcome, 84% were resolved in the last 12 months, against 97% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 44% of the 430 complaints with a labelled problem. Next come “Withdrawal refused” (8.8%) and “Account closed” (6.5%). Complaints about “Withdrawal” make up 55% of those with a topic, against 29% across all brands.

Of the 425 complaints with a known outcome, 88% were resolved, against 59% across all brands. That puts Wazamba Casino 472nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 89%.

Reviewers give Wazamba Casino 2.96 out of 5 on average over 1,434 rated reviews, against 3.44 across all brands. 49% of the ratings are four or five stars, and 46% are one or two. The review sites’ own scores average 3.81 out of 5 across 4 sites. By that score, Wazamba Casino ranks 1,083rd of 4,286 rated casinos. Reviewers most often praise “Games” (360 reviews), “Customer support” (339 reviews) and “Website & app” (251 reviews). The most common criticism concerns “Withdrawals” (485 reviews), “Customer support” (316 reviews) and “Trust & licence” (219 reviews).

The countries players state most often are Germany (31%), Italy (11%) and Poland (9.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Wazamba Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Wazamba is praised for its wide selection of slots and easy, fast withdrawals. Players also appreciate the helpful customer service, contributing to a great overall experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay44%190
  • Withdrawal refused8.8%38
  • Account closed6.5%28
  • Account blocked5.6%24
  • Self-exclusion5.6%24
  • Deposit not credited4.4%19
  • Bonus not credited4.2%18
  • Documents rejected or requested again3.7%16
  • Other problems17%73
Share of the 430 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal55%245
  • Account15%66
  • KYC / verification6.3%28
  • Deposit5.7%25
  • Responsible gambling5.7%25
  • Bonus5.4%24
  • Technical2.7%12
  • Other1.8%8
  • Payments & refunds1.8%8
  • Customer support0.2%1
Share of complaints with a category. 3 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved84%375
  • Unresolved11%50
  • Open4.5%20
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Wazamba Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Wazamba Casino against the market
MeasureWazamba CasinoAll brands
Complaints resolved88%59%
Average review rating2.963.44
Complaints per 100 reviews3126.4
Share of “Withdrawal” complaints55%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars39%563
  • 4 stars9.7%139
  • 3 stars5.1%73
  • 2 stars3.5%50
  • 1 star42%609
Share of 1,434 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games28%360
  • Customer support26%339
  • Website & app20%251
  • Withdrawals16%207
  • Bonuses16%202
  • Deposits & payment methods8.6%110
Share of the 1,281 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals38%485
  • Customer support25%316
  • Trust & licence17%219
  • Bonuses14%182
  • Account8.3%106
  • Fairness & RTP8%102
Share of the 1,281 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany31%476
  • Italy11%160
  • Poland9.5%144
  • Brazil5.4%82
  • Austria5.1%77
  • Greece3.9%60
  • France3.2%49
  • Canada3%46
  • Spain2.6%40
  • Australia2.4%36
  • Other countries23%349
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265587%1011.98
20259195%1912.79
20247989%1222.05
202311685%1681.82
20227686%1372.07
202114100%2112.56
20208–3764.36
20194–1303.86

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1,0472.3 / 5
Casino Guru31778–
AskGamblers792753.95 / 5
Reclame Aqui4216–
Tribuna–134.3 / 5
CasinoReviews5––
casino.ru–44.7 / 5
latestcasinobonuses.bet–3–
affgambler.ru1––
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Wazamba Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Poland · Trustpilot

  • Review

    2.0 of 5 stars

    Tribuna

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

  • Complaint

    Verification delay

    Resolved

    Italy · Casino Guru

  • Complaint

    Withdrawal

    Resolved

    Switzerland · AskGamblers

6 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.

Questions about Wazamba Casino

Who owns Wazamba Casino?

Wazamba Casino is operated by IGplay and runs under the WOW Partners affiliate programme.

Is Wazamba Casino licensed?

Yes. Wazamba Casino holds a licence from Anjouan Gaming Board.

When was Wazamba Casino founded?

Wazamba Casino launched in 2019.

Which currencies does Wazamba Casino accept?

Currencies listed for Wazamba Casino: Euros, US dollars, Australian dollars, Brazilian reals, Canadian dollars, Swiss francs, Chilean pesos, Czech Republic korunas and 24 more. Its site is available in 24 languages: English, Finnish, German, Hungarian and 20 more.

What welcome bonuses does Wazamba Casino offer?

17 welcome offers are listed for Wazamba Casino. The first on the list is “100% up to €500 + 200 Free Spins + 1 Bonus Crab at Wazamba Casino”, with a 35× wagering requirement.

Which countries is Wazamba Casino available in?

Wazamba Casino is listed in 33 markets: Australia, Austria, Belgium, Brazil, Canada, Chile, China, Croatia and 25 more.

What bonuses and promotions does Wazamba Casino run in Portugal?

We read 14 live offers for Portugal on the Wazamba Casino site itself.

Does Wazamba Casino run tournaments in Portugal?

Yes. The Wazamba Casino site for Portugal lists 4 tournaments.

What do players say about Wazamba Casino?

Players have filed 445 complaints and written 1,436 reviews about Wazamba Casino. Players rate Wazamba Casino 3.81 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Wazamba Casino?

“Withdrawal delay” – 44% of the 430 complaints about Wazamba Casino with a labelled problem. Followed by “Withdrawal refused” (8.8%) and “Account closed” (6.5%).

Do players report withdrawal problems at Wazamba Casino?

Withdrawals are the topic of 245 complaints about Wazamba Casino: 55% of the 442 with a topic. The most common withdrawal problem is “Withdrawal delay” (78% of them). Of the withdrawal complaints with a known outcome, 89% were resolved.

Does Wazamba Casino resolve player complaints?

88% of the 425 complaints about Wazamba Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Wazamba Casino is 472nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Wazamba Casino?

Praised most: “Games”, “Customer support” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 49% of the rated reviews give four or five stars, and 46% give one or two.

How many complaints has Wazamba Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 67 complaints about Wazamba Casino. That is 14% fewer than in the 12 months before, when there were 78.

Where do Wazamba Casino’s players come from?

The countries named most often in complaints and reviews about Wazamba Casino are Germany (31%), Italy (11%) and Poland (9.5%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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