Exclusive
200% up to $2000 + 250 Free Spins at Vera John Casino
- Bonus
- 200%
- Max bonus
- $2000
- Free spins
- 250 Free Spins
- Min deposit
- $20
- Wagering
- 35xb
- Max bet
- $6.25
Wagering applies to the bonus amount.
Casino profile
Vera John Casino
Player complaints and reviews about Vera John Casino, plus its operator (VJGroup Affiliates), licences and welcome offers.
play.verajohncasino.com
Profile
- Website
- play.verajohncasino.com
- Established
- 2011
- Operator
- VJGroup Affiliatesaffiliate programme
- Company
- Breckenridge Curaçao B.V.
- Languages
- English
- Swedish
- Currencies
- Brazilian reals
- Euros
- British pounds sterling
- Norwegian kroner
- Swedish kronor
- US dollars
- Chilean pesos
- Bitcoin
- Bitcoin Cash
- Ethereum
- Tether
- Ripple
- Litecoin
About
Vera John Casino belongs to the VJGroup Affiliates affiliate programme. The site launched in 2011. It holds licences from Curacao Gaming Control Board, Swedish Gambling Authority. The interface is available in 2 languages: English, Swedish. 13 account currencies are listed, including Brazilian reals, Euros, British pounds sterling, Norwegian kroner. We list 5 welcome offers.
Vera John Casino is listed in 3 markets: United Kingdom, Chile and Sweden.
Licensee
The company that holds the Curaçao licence for Vera John Casino, as the licence register names it.
- Legal name
- Breckenridge Curacao B.V.
- Curaçao licence reference
- OGL/2024/175/0182
- Registration number (Curaçao Chamber of Commerce)
- 149132
Markets
This brand is listed in 3 markets. Pick one to see what it offers there.
Welcome bonuses
5 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to $1000 + 100 Free Spins at Vera John Casino
- Bonus
- 100%
- Max bonus
- $1000
- Free spins
- 100
- Min deposit
- $20
- Wagering
- 35xb
Wagering applies to the bonus amount.
100% up to €100 + 100 Free Spins at Vera John Casino
- Bonus
- 100%
- Max bonus
- €100
- Free spins
- 100
- Min deposit
- €10
- Wagering
- 30xb
Wagering applies to the bonus amount.
75% up to $150 and 88 extra spins
- Bonus
- 75%
- Max bonus
- $150
- Free spins
- 88
- Min deposit
- $5
- Wagering
- 30x bonus
- Max bet
- $6.25
Wagering applies to the bonus amount.
50% up to $200 and 88 extra spins
- Bonus
- 50%
- Max bonus
- $200
- Free spins
- 88
- Min deposit
- $5
- Wagering
- 30x bonus
- Max bet
- $6.25
Wagering applies to the bonus amount.
Player Intelligence
242 records
What players report about Vera John Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
65
83% resolved, of those with a known outcome
Total reviews
177
Across all review sites
Player rating
2.68 / 5
AskGamblers 3.45 · Trustpilot 1.9
GEO markets
20
Countries stated on 57% of records
Vera John Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Vera John Casino, the way Player Intelligence PRO computes it.
Since 2012, players have posted 65 complaints and 177 reviews about Vera John Casino on 5 sites. In the 12 months to November 4, 2026, they filed 23 complaints and posted 30 reviews. Reviews are up 76% on the 12 months before (17).
The problem players report most often is “Withdrawal delay”: 23% of the 62 complaints with a labelled problem. Next come “Account closed” (9.7%) and “Bonus winnings confiscated” (9.7%). Complaints about “Withdrawal” make up 38% of those with a topic, against 29% across all brands.
Of the 65 complaints with a known outcome, 83% were resolved, against 59% across all brands. That puts Vera John Casino 697th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 88%.
Reviewers give Vera John Casino 2.75 out of 5 on average over 157 rated reviews, against 3.44 across all brands. 43% of the ratings are four or five stars, and 47% are one or two. The review sites’ own scores average 2.68 out of 5 across 2 sites. By that score, Vera John Casino ranks 2,971st of 4,286 rated casinos. Reviewers most often praise “Games” (70 reviews), “Bonuses” (51 reviews) and “Customer support” (48 reviews). The most common criticism concerns “Bonuses” (40 reviews), “Withdrawals” (39 reviews) and “Customer support” (31 reviews).
The countries players state most often are Japan (25%), Germany (23%) and Sweden (19%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Vera John Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players dislike the lengthy and frustrating document verification process, which often results in repeated rejections despite having the necessary experience. The waiting time of three days for each submission adds to their dissatisfaction.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
19
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 1 |
| 2015 | 7 |
| 2016 | 4 |
| 2017 | 3 |
| 2018 | 3 |
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 5 |
| 2024 | 8 |
| 2025 | 9 |
| 2026 | 19 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay23%14
- Account closed9.7%6
- Bonus winnings confiscated9.7%6
- Winnings voided9.7%6
- Account blocked6.5%4
- Verification delay6.5%4
- Documents rejected or requested again6.5%4
- Withdrawal refused6.5%4
- Other problems23%14
Block 03
Complaint categories
- Withdrawal38%25
- Account15%10
- KYC / verification12%8
- Bonus11%7
- Deposit6.2%4
- Payments & refunds4.6%3
- Responsible gambling4.6%3
- Technical4.6%3
- Other1.5%1
- Customer support1.5%1
Block 04
Complaint status
- Resolved83%54
- Unresolved17%11
Block 05
Vera John Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Vera John Casino | All brands |
|---|---|---|
| Complaints resolved | 83% | 59% |
| Average review rating | 2.75 | 3.44 |
| Complaints per 100 reviews | 36.7 | 26.4 |
| Share of “Withdrawal” complaints | 38% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
25
201220132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2012 | 1 |
| 2013 | 11 |
| 2014 | 11 |
| 2015 | 14 |
| 2016 | 12 |
| 2017 | 6 |
| 2018 | 11 |
| 2019 | 18 |
| 2020 | 21 |
| 2021 | 11 |
| 2022 | 2 |
| 2023 | 9 |
| 2024 | 3 |
| 2025 | 22 |
| 2026 | 25 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars31%48
- 4 stars13%20
- 3 stars9.6%15
- 2 stars4.5%7
- 1 star43%67
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games42%70
- Bonuses31%51
- Customer support29%48
- Withdrawals28%46
- Website & app22%36
- VIP & loyalty11%18
Criticised
- Bonuses24%40
- Withdrawals23%39
- Customer support19%31
- Fairness & RTP16%26
- Trust & licence11%19
- Website & app9.6%16
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.4
3.85
3.75
3.9
3.45
2.53
2.81
2.23
3.75
3.28
1.67
1.3
2.26
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 4.4 |
| 2015 | 3.85 |
| 2016 | 3.75 |
| 2017 | 3.9 |
| 2018 | 3.45 |
| 2019 | 2.53 |
| 2020 | 2.81 |
| 2021 | 2.23 |
| 2022 | 3.75 |
| 2023 | 3.28 |
| 2024 | 1.67 |
| 2025 | 1.3 |
| 2026 | 2.26 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Japan25%35
- Germany23%32
- Sweden19%26
- Norway14%19
- Brazil2.9%4
- Curaçao2.9%4
- Finland2.9%4
- Hungary2.2%3
- United Kingdom1.4%2
- Argentina0.7%1
- Other countries6.5%9
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 19 | 74% | 25 | 2.26 |
| 2025 | 9 | – | 22 | 1.3 |
| 2024 | 8 | – | 3 | – |
| 2023 | 5 | – | 9 | – |
| 2022 | 1 | – | 2 | – |
| 2021 | 2 | – | 11 | – |
| 2020 | 1 | – | 21 | 2.81 |
| 2019 | 2 | – | 18 | – |
| 2018 | 3 | – | 11 | – |
| 2017 | 3 | – | 6 | – |
| 2016 | 4 | – | 12 | – |
| 2015 | 7 | – | 14 | – |
| 2014 | 1 | – | 11 | – |
| 2013 | 0 | – | 11 | – |
| 2012 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 13 | 84 | 3.45 / 5 |
| Trustpilot | – | 78 | 1.9 / 5 |
| Casino Guru | 45 | 11 | – |
| CasinoReviews | 7 | – | – |
| latestcasinobonuses.bet | – | 4 | – |
Block 13
Latest complaints and reviews
The newest records about Vera John Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Sweden · Trustpilot
- Review
1.0 of 5 stars
Sweden · Trustpilot
- Complaint
Withdrawal delay
ResolvedHungary · Casino Guru
- Complaint
Documents rejected or requested again
Resolved - Complaint
Account closed
ResolvedJapan · Casino Guru
4 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot.
Questions about Vera John Casino
Who owns Vera John Casino?
Vera John Casino is operated by Breckenridge Curaçao B.V. and runs under the VJGroup Affiliates affiliate programme.
Is Vera John Casino licensed?
Yes. Vera John Casino holds 2 licences: Curacao Gaming Control Board, Swedish Gambling Authority.
When was Vera John Casino founded?
Vera John Casino launched in 2011.
Which currencies does Vera John Casino accept?
Currencies listed for Vera John Casino: Brazilian reals, Euros, British pounds sterling, Norwegian kroner, Swedish kronor, US dollars, Chilean pesos, Bitcoin and 5 more. Its site is available in 2 languages: English, Swedish.
What welcome bonuses does Vera John Casino offer?
5 welcome offers are listed for Vera John Casino. The first on the list is “200% up to $2000 + 250 Free Spins at Vera John Casino”, with a 35× wagering requirement.
Which countries is Vera John Casino available in?
Vera John Casino is listed in 3 markets: Chile, Sweden, United Kingdom.
What do players say about Vera John Casino?
Players have filed 65 complaints and written 177 reviews about Vera John Casino. Players rate Vera John Casino 2.68 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Vera John Casino?
“Withdrawal delay” – 23% of the 62 complaints about Vera John Casino with a labelled problem. Followed by “Account closed” (9.7%) and “Bonus winnings confiscated” (9.7%).
Do players report withdrawal problems at Vera John Casino?
Withdrawals are the topic of 25 complaints about Vera John Casino: 38% of the 65 with a topic. The most common withdrawal problem is “Withdrawal delay” (56% of them). Of the withdrawal complaints with a known outcome, 88% were resolved.
Does Vera John Casino resolve player complaints?
83% of the 65 complaints about Vera John Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Vera John Casino is 697th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Vera John Casino?
Praised most: “Games”, “Bonuses” and “Customer support”. Criticised most: “Bonuses”, “Withdrawals” and “Customer support”. 43% of the rated reviews give four or five stars, and 47% give one or two.
How many complaints has Vera John Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 23 complaints about Vera John Casino.
Where do Vera John Casino’s players come from?
The countries named most often in complaints and reviews about Vera John Casino are Japan (25%), Germany (23%) and Sweden (19%).
Screenshots
2 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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