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Casino profile

Vera John Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Vera John Casino and its operator (VJGroup Affiliates).

play.verajohncasino.com
play.verajohncasino.com
Capture of the Vera John Casino website

Profile

Website
play.verajohncasino.com
Established
2011
Operator
VJGroup Affiliatesaffiliate programme
Company
Breckenridge Curaçao B.V.
Licences
Languages
  • English
  • Swedish
Currencies
  • Brazilian reals
  • Euros
  • British pounds sterling
  • Norwegian kroner
  • Swedish kronor
  • US dollars
  • Chilean pesos
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Ripple
  • Litecoin

About

Vera John Casino is an online casino operating under the VJGroup Affiliates affiliate programme. The site launched in 2011. It holds licences from Curacao Gaming Control Board, Swedish Gambling Authority. The interface is available in 2 languages, among them English, Swedish. Accounts can be held in 13 currencies — Brazilian reals, Euros, British pounds sterling, Norwegian kroner. Our database holds 3 welcome offers.

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

235 records

What players report about Vera John Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

64

83% resolved, of those with a known outcome

Total reviews

171

Across all review sites

Player rating

2.73 / 5

AskGamblers 3.45 · Trustpilot 2.0

GEO markets

20

Countries stated on 58% of records

AI-generated summary of player reviews

Players dislike the lengthy and frustrating document verification process, which often results in repeated rejections despite having the necessary experience. The waiting time of three days for each submission adds to their dissatisfaction.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal40%25
  • Account16%10
  • KYC / verification13%8
  • Bonus11%7
  • Deposit6.3%4
  • Technical4.8%3
  • Responsible gambling4.8%3
  • Payments & refunds3.2%2
  • Other1.6%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved81%52
  • Unresolved17%11
  • No status published1.6%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201220132014201520162017201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Rating history

Player ratings from AskGamblers, Trustpilot.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.