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Casino profile

CasinoSecret

Player reviews and complaints from independent sites, alongside the facts we have recorded about CasinoSecret and its operator (VJGroup Affiliates).

casinosecret.com
casinosecret.com
Capture of the CasinoSecret website

Profile

Website
casinosecret.com
Established
2018
Operator
VJGroup Affiliatesaffiliate programme
Company
Niollo B.V.
Licences
Languages
  • English
  • Japanese
Currencies
  • US dollars

About

CasinoSecret is an online casino operating under the VJGroup Affiliates affiliate programme. The site launched in 2018. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages, among them English, Japanese. Accounts can be held in 1 currency — US dollars. Our database holds 3 welcome offers.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

24 records

What players report about CasinoSecret on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

17

63% resolved, of those with a known outcome

Total reviews

7

Across all review sites

Player rating

2.85 / 5

AskGamblers 2.8 · Trustpilot 2.9

GEO markets

2

Countries stated on 79% of records

AI-generated summary of player reviews

Few genuinely positive aspects emerge from the reviews, though game selection appears balanced. Customer support and payments, however, draw significant criticism regarding issues and reliability.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Account29%5
  • Withdrawal29%5
  • Bonus18%3
  • KYC / verification12%2
  • Deposit5.9%1
  • Technical5.9%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved59%10
  • Unresolved35%6
  • Open5.9%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20192020
Rating history

Player ratings from AskGamblers, Trustpilot.