100% up to €100 + 100 Free Spins at BoaBet Casino
- Bonus
- 100%
- Max bonus
- €100
- Free spins
- 100
- Min deposit
- €10
- Wagering
- 30xb
- Max bet
- €6.25
Wagering applies to the bonus amount.
Casino profile
BoaBet Casino
Player complaints and reviews about BoaBet Casino, plus its operator (VJGroup Affiliates), licences and welcome offers.
play.boabet.com
Profile
- Website
- play.boabet.com
- Established
- 2024
- Operator
- VJGroup Affiliatesaffiliate programme
- Company
- Blue Boulder Limited
- Licences
- Languages
- English
- Currencies
- Euros
- British pounds sterling
- Norwegian kroner
- US dollars
About
BoaBet Casino belongs to the VJGroup Affiliates affiliate programme. The site launched in 2024. It holds a licence from Malta Gaming Authority. The interface is in English. 4 account currencies are listed: Euros, British pounds sterling, Norwegian kroner, US dollars. We list one welcome offer.
BoaBet Casino is listed in one market, United Kingdom.
Markets
This brand is listed in 1 market. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Player Intelligence
106 records
What players report about BoaBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
17
63% resolved, of those with a known outcome
Total reviews
89
Across all review sites
Player rating
1.08 / 5
Trustpilot 1.5 · AskGamblers 0.65
GEO markets
11
Countries stated on 92% of records
BoaBet Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about BoaBet Casino, the way Player Intelligence PRO computes it.
Since 2025, players have posted 17 complaints and 89 reviews about BoaBet Casino on 4 sites. In the 12 months to November 5, 2026, they filed 12 complaints and posted 69 reviews. Reviews are up 245% on the 12 months before (20). The average review rating rose from 1.2 to 1.45 out of 5 year on year.
The problem players report most often is “Bonus winnings confiscated”: 41% of the 17 complaints with a labelled problem. Next come “Withdrawal delay” (35%) and “Documents rejected or requested again” (18%). Complaints about “Bonus” make up 41% of those with a topic, against 21% across all brands.
Of the 16 complaints with a known outcome, 63% were resolved, against 59% across all brands. That puts BoaBet Casino 1,354th of 1,916 casinos with at least 10 such complaints.
Reviewers give BoaBet Casino 1.39 out of 5 on average over 89 rated reviews, against 3.44 across all brands. 9% of the ratings are four or five stars, and 89% are one or two. The review sites’ own scores average 1.08 out of 5 across 2 sites. By that score, BoaBet Casino ranks 4,205th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (7 reviews) and “Customer support” (5 reviews). The most common criticism concerns “Withdrawals” (44 reviews), “Trust & licence” (39 reviews) and “Customer support” (32 reviews).
The countries players state most often are Norway (63%), Hungary (21%) and Lithuania (4.1%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,906 brands Player Intelligence tracks.
Ask the AI analyst about BoaBet Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players expressed dissatisfaction with the casino's withdrawal process, citing slow processing times and a lack of clear communication regarding pending withdrawals. Additionally, many felt that the terms and conditions were misleading, leading to confiscation of winnings without adequate warning.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
10
20252026
| Period | Value |
|---|---|
| 2025 | 7 |
| 2026 | 10 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Bonus winnings confiscated41%7
- Withdrawal delay35%6
- Documents rejected or requested again18%3
- Account blocked5.9%1
Block 03
Complaint categories
- Bonus41%7
- Withdrawal35%6
- KYC / verification18%3
- Account5.9%1
Block 04
Complaint status
- Resolved59%10
- Unresolved35%6
- Open5.9%1
Block 05
BoaBet Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | BoaBet Casino | All brands |
|---|---|---|
| Complaints resolved | 63% | 59% |
| Average review rating | 1.39 | 3.44 |
| Complaints per 100 reviews | 19.1 | 26.4 |
| Share of “Bonus” complaints | 41% | 21% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
62
20252026
| Period | Value |
|---|---|
| 2025 | 27 |
| 2026 | 62 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars7.9%7
- 4 stars1.1%1
- 3 stars2.2%2
- 2 stars1.1%1
- 1 star88%78
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals8%7
- Customer support5.7%5
- Bonuses3.4%3
- Games2.3%2
- Website & app2.3%2
- Deposits & payment methods1.1%1
Criticised
- Withdrawals51%44
- Trust & licence45%39
- Customer support37%32
- Bonuses34%30
- Account15%13
- KYC / verification14%12
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1.59
1.31
20252026
| Period | Value |
|---|---|
| 2025 | 1.59 |
| 2026 | 1.31 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Norway63%61
- Hungary21%20
- Lithuania4.1%4
- Canada3.1%3
- Denmark2.1%2
- Finland2.1%2
- Chile1%1
- Czechia1%1
- Spain1%1
- France1%1
- Other countries1%1
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 10 | – | 62 | 1.31 |
| 2025 | 7 | – | 27 | 1.59 |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 81 | 1.5 / 5 |
| Casino Guru | 11 | 5 | – |
| AskGamblers | 2 | 3 | 0.65 / 5 |
| Casinomeister | 4 | – | – |
Block 13
Latest complaints and reviews
The newest records about BoaBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Lithuania · Trustpilot
- Review
1.0 of 5 stars
Czechia · Trustpilot
- Complaint
Bonus winnings confiscated
Unresolved - Complaint
Withdrawal delay
ResolvedNorway · Casino Guru
- Complaint
Documents rejected or requested again
Unresolved
7 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about BoaBet Casino
Who owns BoaBet Casino?
BoaBet Casino is operated by Blue Boulder Limited and runs under the VJGroup Affiliates affiliate programme.
Is BoaBet Casino licensed?
Yes. BoaBet Casino holds a licence from Malta Gaming Authority.
When was BoaBet Casino founded?
BoaBet Casino launched in 2024.
Which currencies does BoaBet Casino accept?
Currencies listed for BoaBet Casino: Euros, British pounds sterling, Norwegian kroner, US dollars. Its site is available in one language: English.
What welcome bonuses does BoaBet Casino offer?
One welcome offer is listed for BoaBet Casino. The first on the list is “100% up to €100 + 100 Free Spins at BoaBet Casino”, with a 30× wagering requirement.
Which countries is BoaBet Casino available in?
BoaBet Casino is listed in 1 market: United Kingdom.
What do players say about BoaBet Casino?
Players have filed 17 complaints and written 89 reviews about BoaBet Casino. Players rate BoaBet Casino 1.08 out of 5 on average across the 2 sites that publish one.
What do players complain about most at BoaBet Casino?
“Bonus winnings confiscated” – 41% of the 17 complaints about BoaBet Casino with a labelled problem. Followed by “Withdrawal delay” (35%) and “Documents rejected or requested again” (18%).
Do players report withdrawal problems at BoaBet Casino?
Withdrawals are the topic of 6 complaints about BoaBet Casino: 35% of the 17 with a topic. The most common withdrawal problem is “Withdrawal delay” (100% of them).
Does BoaBet Casino resolve player complaints?
63% of the 16 complaints about BoaBet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, BoaBet Casino is 1,354th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about BoaBet Casino?
Praised most: “Withdrawals” and “Customer support”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 9% of the rated reviews give four or five stars, and 89% give one or two.
How many complaints has BoaBet Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 12 complaints about BoaBet Casino.
Where do BoaBet Casino’s players come from?
The countries named most often in complaints and reviews about BoaBet Casino are Norway (63%), Hungary (21%) and Lithuania (4.1%).
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Rated alike by players
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