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Stakes Casino

Player complaints and reviews about Stakes Casino, plus its operator (Stakes Affiliates), licences and welcome offers.

stakes.com
Capture of the Stakes Casino website

About

Stakes Casino belongs to the Stakes Affiliates affiliate programme. The site launched in 2016. It holds a licence from Tobique Gaming Commission. The interface is available in 5 languages, including English, German, Spanish, French. 7 account currencies are listed, including Euros, US dollars, Canadian dollars, Swiss francs. We list 3 welcome offers.

Stakes Casino is listed in 10 markets, among them Canada, Germany, France and Belgium. On the Stakes Casino site for Spain, we found 12 promotions.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

12 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

163 records

What players report about Stakes Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

67

52% resolved, of those with a known outcome

Total reviews

96

Across all review sites

Player rating

2.88 / 5

AskGamblers 2.35 · Trustpilot 3.4

GEO markets

20

Countries stated on 65% of records

Stakes Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Stakes Casino, the way Player Intelligence PRO computes it.

Since 2018, players have posted 67 complaints and 96 reviews about Stakes Casino on 5 sites. In the 12 months to November 5, 2026, they filed 12 complaints and posted 12 reviews.

The problem players report most often is “Withdrawal delay”: 27% of the 63 complaints with a labelled problem. Next come “Bonus winnings confiscated” (24%) and “Account closed” (11%). Complaints about “Withdrawal” make up 40% of those with a topic, against 29% across all brands.

Of the 67 complaints with a known outcome, 52% were resolved, against 59% across all brands. That puts Stakes Casino 1,551st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 63%.

Reviewers give Stakes Casino 3.48 out of 5 on average over 96 rated reviews, against 3.44 across all brands. 64% of the ratings are four or five stars, and 35% are one or two. The review sites’ own scores average 2.88 out of 5 across 2 sites. By that score, Stakes Casino ranks 2,708th of 4,286 rated casinos. Reviewers most often praise “Games” (49 reviews), “Bonuses” (32 reviews) and “Withdrawals” (30 reviews). The most common criticism concerns “Withdrawals” (16 reviews), “Customer support” (14 reviews) and “Bonuses” (12 reviews).

The countries players state most often are Germany (42%), France (12%) and Finland (8.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Stakes Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players frequently praise the diverse game selection and bonuses, with support also receiving generally positive feedback. Payments and the user experience show room for improvement, though opinions on these areas are not overwhelmingly negative.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay27%17
  • Bonus winnings confiscated24%15
  • Account closed11%7
  • Winnings voided6.3%4
  • Deposit not credited4.8%3
  • Withdrawal refused4.8%3
  • Account blocked3.2%2
  • Wagering terms3.2%2
  • Other problems16%10
Share of the 63 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal40%27
  • Bonus28%19
  • Account13%9
  • KYC / verification7.5%5
  • Deposit4.5%3
  • Responsible gambling3%2
  • Other1.5%1
  • Technical1.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved52%35
  • Unresolved48%32
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Stakes Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Stakes Casino against the market
MeasureStakes CasinoAll brands
Complaints resolved52%59%
Average review rating3.483.44
Complaints per 100 reviews69.826.4
Share of “Withdrawal” complaints40%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars57%55
  • 4 stars6.3%6
  • 3 stars1%1
  • 2 stars7.3%7
  • 1 star28%27
Share of 96 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games52%49
  • Bonuses34%32
  • Withdrawals32%30
  • Customer support27%26
  • Website & app20%19
  • VIP & loyalty18%17
Share of the 95 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals17%16
  • Customer support15%14
  • Bonuses13%12
  • KYC / verification13%12
  • Trust & licence8.4%8
  • Website & app6.3%6
Share of the 95 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany42%45
  • France12%13
  • Finland8.5%9
  • Poland8.5%9
  • Austria3.8%4
  • Mexico2.8%3
  • Netherlands2.8%3
  • Norway2.8%3
  • Australia1.9%2
  • Canada1.9%2
  • Other countries12%13
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261155%12–
20259–5–
20249–8–
20238–13–
20223–403.78
20210–1–
20201250%7–
20191080%5–
20185–5–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru3151–
AskGamblers24262.35 / 5
Trustpilot–193.4 / 5
CasinoReviews11––
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Stakes Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal limits

    Unresolved

    Germany · Casino Guru

  • Review

    5.0 of 5 stars

    Poland · Trustpilot

  • Review

    5.0 of 5 stars

    Poland · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Resolved

    Belgium · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Finland · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about Stakes Casino

Who owns Stakes Casino?

Stakes Casino is operated by Boni Tech Limited and runs under the Stakes Affiliates affiliate programme.

Is Stakes Casino licensed?

Yes. Stakes Casino holds a licence from Tobique Gaming Commission.

When was Stakes Casino founded?

Stakes Casino launched in 2016.

Which currencies does Stakes Casino accept?

Currencies listed for Stakes Casino: Euros, US dollars, Canadian dollars, Swiss francs, Norwegian kroner, Indian rupees, Australian dollars. Its site is available in 5 languages: English, German, Spanish, French and 1 more.

What welcome bonuses does Stakes Casino offer?

3 welcome offers are listed for Stakes Casino. The first on the list is “250% up to €500 + 100 Free Spins at Stakes Casino”, with a 40× wagering requirement.

Which countries is Stakes Casino available in?

Stakes Casino is listed in 10 markets: Australia, Austria, Belgium, Canada, France, Germany, India, Italy and 2 more.

What bonuses and promotions does Stakes Casino run in Spain?

We read 12 live offers for Spain on the Stakes Casino site itself.

What do players say about Stakes Casino?

Players have filed 67 complaints and written 96 reviews about Stakes Casino. Players rate Stakes Casino 2.88 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Stakes Casino?

“Withdrawal delay” – 27% of the 63 complaints about Stakes Casino with a labelled problem. Followed by “Bonus winnings confiscated” (24%) and “Account closed” (11%).

Do players report withdrawal problems at Stakes Casino?

Withdrawals are the topic of 27 complaints about Stakes Casino: 40% of the 67 with a topic. The most common withdrawal problem is “Withdrawal delay” (63% of them). Of the withdrawal complaints with a known outcome, 63% were resolved.

Does Stakes Casino resolve player complaints?

52% of the 67 complaints about Stakes Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Stakes Casino is 1,551st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Stakes Casino?

Praised most: “Games”, “Bonuses” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 64% of the rated reviews give four or five stars, and 35% give one or two.

How many complaints has Stakes Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 12 complaints about Stakes Casino.

Where do Stakes Casino’s players come from?

The countries named most often in complaints and reviews about Stakes Casino are Germany (42%), France (12%) and Finland (8.5%).