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Casino profile

X7 Casino

Player complaints and reviews about X7 Casino, plus its operator (Stakes Affiliates), licences and welcome offers.

x7casino.com
Capture of the X7 Casino website

About

X7 Casino belongs to the Stakes Affiliates affiliate programme. The site launched in 2022. It holds a licence from Kahnawake Gaming Commission. The interface is available in 5 languages, including English, French, Spanish, German. 14 account currencies are listed, including Euros, US dollars, Canadian dollars, Norwegian kroner. We list 8 welcome offers.

X7 Casino is listed in 8 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

72 records

What players report about X7 Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

31

74% resolved, of those with a known outcome

Total reviews

41

Across all review sites

Player rating

2.9 / 5

Trustpilot 2.1 · AskGamblers 3.7

GEO markets

15

Countries stated on 65% of records

X7 Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about X7 Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 31 complaints and 41 reviews about X7 Casino on 4 sites. In the 12 months to November 4, 2026, they filed 4 complaints and posted 15 reviews.

The problem players report most often is “Withdrawal delay”: 55% of the 29 complaints with a labelled problem. Next come “Bonus winnings confiscated” (17%) and “Winnings voided” (10%). Complaints about “Withdrawal” make up 74% of those with a topic, against 29% across all brands.

Of the 31 complaints with a known outcome, 74% were resolved, against 59% across all brands. That puts X7 Casino 1,044th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 78%.

Reviewers give X7 Casino 2.63 out of 5 on average over 41 rated reviews, against 3.44 across all brands. 39% of the ratings are four or five stars, and 59% are one or two. The review sites’ own scores average 2.9 out of 5 across 2 sites. By that score, X7 Casino ranks 2,572nd of 4,286 rated casinos. Reviewers most often praise “Games” (14 reviews), “Customer support” (11 reviews) and “Bonuses” (10 reviews). The most common criticism concerns “Withdrawals” (22 reviews), “Bonuses” (12 reviews) and “Customer support” (9 reviews).

The countries players state most often are France (32%), Germany (23%) and Sweden (8.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about X7 Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the wide selection of games and the generous bonuses and free spins offered every month. The customer service is highly praised for its kindness and personal touch, making players feel valued and cared for.

Players dislike the limited options available in the live casino lobby, noting the absence of popular games like Crazy Time and Evolution roulette. Additionally, there are occasional issues with bonuses not appearing in accounts, although these can typically be resolved through customer support.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay55%16
  • Bonus winnings confiscated17%5
  • Winnings voided10%3
  • Account closed6.9%2
  • Withdrawal refused6.9%2
  • Documents rejected or requested again3.4%1
Share of the 29 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal74%23
  • Bonus16%5
  • Account6.5%2
  • KYC / verification3.2%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved74%23
  • Unresolved26%8
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

X7 Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

X7 Casino against the market
MeasureX7 CasinoAll brands
Complaints resolved74%59%
Average review rating2.633.44
Complaints per 100 reviews75.626.4
Share of “Withdrawal” complaints74%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars37%15
  • 4 stars2.4%1
  • 3 stars2.4%1
  • 2 stars9.8%4
  • 1 star49%20
Share of 41 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games34%14
  • Customer support27%11
  • Bonuses24%10
  • Withdrawals24%10
  • Website & app12%5
  • VIP & loyalty9.8%4
Share of the 41 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals54%22
  • Bonuses29%12
  • Customer support22%9
  • KYC / verification15%6
  • Trust & licence12%5
  • Fairness & RTP9.8%4
Share of the 41 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • France32%15
  • Germany23%11
  • Sweden8.5%4
  • Austria6.4%3
  • Switzerland4.3%2
  • Finland4.3%2
  • Italy4.3%2
  • Brazil2.1%1
  • Canada2.1%1
  • Curaçao2.1%1
  • Other countries11%5
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–11–
20251250%16–
20241385%13–
20234–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru217–
AskGamblers9153.7 / 5
Trustpilot–192.1 / 5
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about X7 Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    France · Trustpilot

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal

    Resolved

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about X7 Casino

Who owns X7 Casino?

X7 Casino is operated by Starscream Limited Casinos and runs under the Stakes Affiliates affiliate programme.

Is X7 Casino licensed?

Yes. X7 Casino holds a licence from Kahnawake Gaming Commission.

When was X7 Casino founded?

X7 Casino launched in 2022.

Which currencies does X7 Casino accept?

Currencies listed for X7 Casino: Euros, US dollars, Canadian dollars, Norwegian kroner, Australian dollars, Bitcoin, Litecoin, Bitcoin Cash and 6 more. Its site is available in 5 languages: English, French, Spanish, German and 1 more.

What welcome bonuses does X7 Casino offer?

8 welcome offers are listed for X7 Casino. The first on the list is “650% up to €2000, Welcome Package at X7 Casino”.

Which countries is X7 Casino available in?

X7 Casino is listed in 8 markets: Australia, Austria, Belgium, Canada, France, Germany, Italy, Spain.

What do players say about X7 Casino?

Players have filed 31 complaints and written 41 reviews about X7 Casino. Players rate X7 Casino 2.9 out of 5 on average across the 2 sites that publish one.

What do players complain about most at X7 Casino?

“Withdrawal delay” – 55% of the 29 complaints about X7 Casino with a labelled problem. Followed by “Bonus winnings confiscated” (17%) and “Winnings voided” (10%).

Do players report withdrawal problems at X7 Casino?

Withdrawals are the topic of 23 complaints about X7 Casino: 74% of the 31 with a topic. The most common withdrawal problem is “Withdrawal delay” (70% of them). Of the withdrawal complaints with a known outcome, 78% were resolved.

Does X7 Casino resolve player complaints?

74% of the 31 complaints about X7 Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, X7 Casino is 1,044th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about X7 Casino?

Praised most: “Games”, “Customer support” and “Bonuses”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 39% of the rated reviews give four or five stars, and 59% give one or two.

How many complaints has X7 Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 4 complaints about X7 Casino.

Where do X7 Casino’s players come from?

The countries named most often in complaints and reviews about X7 Casino are France (32%), Germany (23%) and Sweden (8.5%).