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Casino profile

SpinsUP Casino in Germany

Player complaints and reviews about SpinsUP Casino, plus its operator (Rooster Partners), licences and welcome offers.

spinsup.com
spinsup.com
Capture of the SpinsUP Casino website

Profile

Website
spinsup.com
Established
2024
Operator
Rooster Partnersaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • German
  • French
  • Norwegian
  • Italian
Currencies
  • Euros
  • US dollars
  • New Zealand dollars
  • Canadian dollars
  • Norwegian kroner
  • Australian dollars
  • Brazilian reals
  • Russian rubles
  • Indian rupees
  • South African Rand
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Dogecoin
  • Litecoin
  • Ripple
  • TRON
  • ADA
  • Binance Coin Show more

About

On the SpinsUP Casino site for Germany, we found 8 welcome bonuses and a loyalty programme with 8 tiers.

SpinsUP Casino belongs to the Rooster Partners affiliate programme. The site launched in 2024. It holds a licence from Tobique Gaming Commission. The interface is available in 5 languages, including English, German, French, Norwegian. 20 account currencies are listed, including Euros, US dollars, New Zealand dollars, Canadian dollars.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Besondere Geschenke

    Lassen Sie sich mit luxuriösen Geschenken und Überraschungen verwöhnen, als Zeichen unserer Wertschätzung für Ihre Treue zu SpinsUP Spin.

  2. 2

    Erhöhte Limits für Einzahlungen und Wetten

    Genießen Sie erhöhte Einzahlungs- und Wettlimits, die es Ihnen ermöglichen, Ihr Spiel auf ein neues Level zu bringen.

  3. 3

    Exklusive Promotionen

    Nehmen Sie an exklusiven VIP-Aktionen teil, bei denen Sie höhere Belohnungen erhalten und unvergessliche Unterhaltung erleben können.

  4. 4

    Höhere und schnellere Auszahlungen

    Erleben Sie blitzschnelle Abhebungen und höhere Auszahlungslimits, die Ihnen die Freiheit geben, Ihre Gewinne mit minimaler Verzögerung zu genießen.

  5. 5

    Persönlicher VIP-Kundenbetreuer

    Genießen Sie die Betreuung durch Ihren persönlichen VIP-Kundenbetreuer, der sich um alle Ihre Bedürfnisse kümmert und für ein reibungsloses Spielerlebnis sorgt.

  6. 6

    Spiel-Tipps

    Erhalten Sie Insider-Tipps und die neuesten Veröffentlichungen von unserem Expertenteam, um Ihr Spiel zu verbessern und Ihre Gewinnchancen zu erhöhen.

  7. 7

    Täglich, Wöchentlich & Monatlich Cashback

    Lassen Sie sich großzügig mit höheren Cashback-Prozentsätzen belohnen, damit Sie sich immer wertgeschätzt und geschätzt fühlen.

  8. 8

    VIP-Turniere

    Erhalten Sie exklusiven Zugang zu Turnieren mit hohen Einsätzen, die speziell auf VIP-Mitglieder zugeschnitten sind, und bei denen es üppige Preise zu gewinnen gibt.

Player complaints and reviews in Germany

29 records

29 of the 252 records about SpinsUP Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

4

Fewer than 5 with a known outcome

Total reviews

25

Across all review sites

Player rating

2.08 / 5

25 ratings by these players

Share of all records

12%

of 252 about SpinsUP Casino

What players in Germany say about SpinsUP Casino

Players in Germany have filed 4 complaints and written 25 reviews about SpinsUP Casino. That is 12% of the 252 records about it from every market. Complaints make up 14% of their records, against 10% across all markets. Their reviews rate it 2.08 out of 5 on average (25 ratings), against 3.73 across all markets. 68% of their rated reviews give one or two stars; across all markets the share is 22%.

In the last 12 months: 1 complaint and 7 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about SpinsUP Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records14%10%
Average review rating, out of 52.083.73
Reviews rated 1–2 stars68%22%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20242025
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars20%5
  • 4 stars4%1
  • 3 stars8%2
  • 1 star68%17
Share of 25 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games13%3
  • Bonuses8.7%2
  • Fairness & RTP8.7%2
  • Website & app8.7%2
  • Customer support8.7%2
  • Withdrawals8.7%2
Share of the 23 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals52%12
  • Customer support30%7
  • Bonuses26%6
  • Fairness & RTP22%5
  • Trust & licence22%5
  • Account13%3
Share of the 23 reviews that name at least one aspect.reviews

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–7–
20253–7–
20241–11–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–20–
Casino Guru45–

Block 07

Latest complaints and reviews

The newest records about SpinsUP Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Resolved

    Germany · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Resolved

    Germany · Casino Guru

  • Complaint

    Account closed

    Resolved

    Germany · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about SpinsUP Casino in Germany

What bonuses and promotions does SpinsUP Casino run in Germany?

We read 8 live offers for Germany on the SpinsUP Casino site itself.

Does SpinsUP Casino have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 8 tiers.

How many complaints and reviews about SpinsUP Casino come from players in Germany?

29 of the 252 complaints and reviews about SpinsUP Casino come from players in Germany. Across all its markets, 26 complaints have a known outcome, and 88% of them were resolved.

Who owns SpinsUP Casino?

SpinsUP Casino is operated by Novatrix SRL and runs under the Rooster Partners affiliate programme.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with SpinsUP Casino, and ones players rate about the same.