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Casino profile

SpinsUP Casino in Canada

Player complaints and reviews about SpinsUP Casino, plus its operator (Rooster Partners), licences and welcome offers.

spinsup.com
spinsup.com
Capture of the SpinsUP Casino website

Profile

Website
spinsup.com
Established
2024
Operator
Rooster Partnersaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • German
  • French
  • Norwegian
  • Italian
Currencies
  • Euros
  • US dollars
  • New Zealand dollars
  • Canadian dollars
  • Norwegian kroner
  • Australian dollars
  • Brazilian reals
  • Russian rubles
  • Indian rupees
  • South African Rand
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Dogecoin
  • Litecoin
  • Ripple
  • TRON
  • ADA
  • Binance Coin Show more

About

On the SpinsUP Casino site for Canada, we found 6 welcome bonuses and a loyalty programme with 8 tiers.

SpinsUP Casino belongs to the Rooster Partners affiliate programme. The site launched in 2024. It holds a licence from Tobique Gaming Commission. The interface is available in 5 languages, including English, German, French, Norwegian. 20 account currencies are listed, including Euros, US dollars, New Zealand dollars, Canadian dollars.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Daily, Weekly & Monthly Cashback

    Get rewarded generously with higher cashback percentages, ensuring you always feel valued and appreciated.

  2. 2

    Exclusive Promotions

    Be a part of exclusive VIP promotions where you can receive higher rewards and experience unforgettable entertainment.

  3. 3

    Game Tips

    Receive insider tips and latest releases from our expert team to enhance your gameplay and maximize your chances of winning big.

  4. 4

    Heightened Deposit and Betting Limits

    Enjoy elevated deposit and betting limits, allowing you to take your gaming to new heights with confidence.

  5. 5

    Higher and Faster Cashouts

    Experience lightning-fast withdrawals and higher cashout limits, giving you the freedom to enjoy your winnings with minimal delay.

  6. 6

    Personal VIP Account Manager

    Enjoy dedicated support from your own personal VIP account manager who will cater to your every need and ensure a seamless gaming experience.

  7. 7

    Special Gifts

    Be treated to luxurious gifts and surprises as a token of our appreciation for your loyalty to SpinsUP.

  8. 8

    VIP Tournaments

    Gain exclusive access to high-stakes tournaments tailored specifically for VIP members, with lavish prizes up for grabs.

Player complaints and reviews in Canada

17 records

17 of the 252 records about SpinsUP Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

6

83% resolved, of those with a known outcome

Total reviews

11

Across all review sites

Player rating

3.0 / 5

11 ratings by these players

Share of all records

6.7%

of 252 about SpinsUP Casino

What players in Canada say about SpinsUP Casino

Players in Canada have filed 6 complaints and written 11 reviews about SpinsUP Casino. That is 6.7% of the 252 records about it from every market. Complaints make up 35% of their records, against 10% across all markets. Their reviews rate it 3.0 out of 5 on average (11 ratings), against 3.73 across all markets. 45% of their rated reviews give one or two stars; across all markets the share is 22%.

The most common problem in their complaints is “Bonus winnings confiscated”: 33% of 6 complaints with a labelled problem (22% across all markets). 83% of their 6 complaints with a known outcome were resolved, against 88% across all markets. In the last 12 months: 2 complaints and 8 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about SpinsUP Casino in Canada, or compare the market with another one.

What the assistant can do
Canada and all markets
FigureCanadaAll markets
Complaints among all records35%10%
Resolved, of complaints with a known outcome83%88%
Average review rating, out of 53.03.73
Reviews rated 1–2 stars45%22%
Bonus winnings confiscated, of labelled complaints33%22%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Bonus50%3
  • Withdrawal50%3
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved83%5
  • Unresolved17%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–6–
20250–4–
20243–1–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru37–
Trustpilot–4–
AskGamblers3––

Block 07

Latest complaints and reviews

The newest records about SpinsUP Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    5.0 of 5 stars

    Canada · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Canada · AskGamblers

  • Complaint

    Bonus not credited

    Resolved

    Canada · AskGamblers

  • Complaint

    Bonus winnings confiscated

    Resolved

    Canada · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about SpinsUP Casino in Canada

What bonuses and promotions does SpinsUP Casino run in Canada?

We read 6 live offers for Canada on the SpinsUP Casino site itself.

Does SpinsUP Casino have a loyalty programme in Canada?

Yes. Its loyalty programme for Canada has 8 tiers.

How many complaints and reviews about SpinsUP Casino come from players in Canada?

17 of the 252 complaints and reviews about SpinsUP Casino come from players in Canada. Across all its markets, 26 complaints have a known outcome, and 88% of them were resolved.

Who owns SpinsUP Casino?

SpinsUP Casino is operated by Novatrix SRL and runs under the Rooster Partners affiliate programme.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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