10 Freispiele
Die FS-Bonusse müssen 50x umgesetzt werden.
Slot: Moneyfest (Popiplay)
50 RCP
Casino profile
Fortune Play Casino
Player complaints and reviews about Fortune Play Casino, plus its operator (Rooster Partners), licences and welcome offers.
fortuneplay.com
Profile
- Website
- fortuneplay.com
- Established
- 2024
- Operator
- Rooster Partnersaffiliate programme
- Company
- Novatrix SRL
- Licences
- Languages
- English
- German
- Finnish
- Norwegian
- Currencies
- Euros
- US dollars
- Canadian dollars
- New Zealand dollars
- Norwegian kroner
- Russian rubles
- South African Rand
- Indian rupees
- Brazilian reals
- Bitcoin
- Ethereum
- Litecoin
- Bitcoin Cash
- Dogecoin
- Tether
- Binance Coin Show more
About
Fortune Play Casino belongs to the Rooster Partners affiliate programme. The site launched in 2024. It holds a licence from Tobique Gaming Commission. The interface is available in 4 languages: English, German, Finnish, Norwegian. 16 account currencies are listed, including Euros, US dollars, Canadian dollars, New Zealand dollars.
Fortune Play Casino is listed in 8 markets, among them Canada, Germany, New Zealand and Finland. On the Fortune Play Casino site for Austria, we found 8 welcome bonuses and a loyalty programme with 8 tiers.
Markets
This brand is listed in 8 markets. Pick one to see what it offers there.
Welcome bonuses
8 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
100 Freispiele
Die FS-Bonusse müssen 50x umgesetzt werden.
Slot: Moneyfest (Popiplay)
500 RCP150 Freispiele
Die FS-Bonusse müssen 50x umgesetzt werden.
Slot: Moneyfest (Popiplay)
750 RCP20 Freispiele
Die FS-Bonusse müssen 50x umgesetzt werden.
Slot: Moneyfest (Popiplay)
100 RCP250 Freispiele
Die FS-Bonusse müssen 50x umgesetzt werden.
Slot: Moneyfest (Popiplay)
1,250 RCP30 Freispiele
Die FS-Bonusse müssen 50x umgesetzt werden.
Slot: Moneyfest (Popiplay)
150 RCP50 Freispiele
Die FS-Bonusse müssen 50x umgesetzt werden.
Slot: Moneyfest (Popiplay)
250 RCP550 Freispiele
Die FS-Bonusse müssen 50x umgesetzt werden.
Slot: Moneyfest (Popiplay)
2,750 RCP
Loyalty programme
8 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
Besondere Geschenke
Lassen Sie sich mit luxuriösen Geschenken und Überraschungen verwöhnen, als Zeichen unserer Wertschätzung für Ihre Treue zu Fortune Play.
- 2
Erhöhte Limits für Einzahlungen und Wetten
Genießen Sie erhöhte Einzahlungs- und Wettlimits, die es Ihnen ermöglichen, Ihr Spiel mit Zuversicht auf neue Höhen zu bringen.
- 3
Exklusive Promotionen
Nehmen Sie an exklusiven VIP-Aktionen teil, bei denen Sie höhere Belohnungen erhalten und unvergessliche Unterhaltung erleben können.
- 4
Höhere und schnellere Auszahlungen
Erleben Sie blitzschnelle Abhebungen und höhere Auszahlungslimits, die Ihnen die Freiheit geben, Ihre Gewinne mit minimaler Verzögerung zu genießen.
- 5
Persönlicher VIP-Kundenbetreuer
Genießen Sie die Betreuung durch Ihren persönlichen VIP-Kundenbetreuer, der sich um alle Ihre Bedürfnisse kümmert und für ein reibungsloses Spielerlebnis sorgt.
- 6
Spiel-Tipps
Erhalten Sie Insider-Tipps und die neuesten Veröffentlichungen von unserem Expertenteam, um Ihr Spiel zu verbessern und Ihre Gewinnchancen zu erhöhen.
- 7
Täglich, Wöchentlich & Monatlich Cashback
Lassen Sie sich großzügig mit höheren Cashback-Prozentsätzen belohnen, damit Sie sich immer wertgeschätzt und geschätzt fühlen.
- 8
VIP-Turniere
Erhalten Sie exklusiven Zugang zu Turnieren mit hohen Einsätzen, die speziell auf VIP-Mitglieder zugeschnitten sind, und bei denen es üppige Preise zu gewinnen gibt.
Player Intelligence
346 records
What players report about Fortune Play Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
35
88% resolved, of those with a known outcome
Total reviews
311
Across all review sites
Player rating
3.68 / 5
Trustpilot 3.1 · AskGamblers 4.25
GEO markets
24
Countries stated on 59% of records
Fortune Play Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Fortune Play Casino, the way Player Intelligence PRO computes it.
Since 2024, players have posted 35 complaints and 311 reviews about Fortune Play Casino on 5 sites. In the 12 months to November 4, 2026, they filed 12 complaints and posted 189 reviews. Reviews are up 250% on the 12 months before (54). The average review rating rose from 3.17 to 3.73 out of 5 year on year.
The problem players report most often is “Withdrawal delay”: 44% of the 34 complaints with a labelled problem. Next come “Bonus winnings confiscated” (18%) and “Account blocked” (12%). Complaints about “Withdrawal” make up 51% of those with a topic, against 29% across all brands.
Of the 34 complaints with a known outcome, 88% were resolved, against 59% across all brands. That puts Fortune Play Casino 472nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 83%.
Reviewers give Fortune Play Casino 3.64 out of 5 on average over 303 rated reviews, against 3.44 across all brands. 72% of the ratings are four or five stars, and 26% are one or two. The review sites’ own scores average 3.68 out of 5 across 2 sites. By that score, Fortune Play Casino ranks 1,357th of 4,286 rated casinos. Reviewers most often praise “Games” (102 reviews), “Website & app” (102 reviews) and “Customer support” (60 reviews). The most common criticism concerns “Withdrawals” (53 reviews), “Trust & licence” (41 reviews) and “Bonuses” (33 reviews).
The countries players state most often are Germany (26%), Australia (21%) and Canada (16%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Fortune Play Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the seamless experience across devices and the clean, uncluttered interface that enhances gameplay. Many highlighted the fast cashout times and responsive customer support as standout features of the casino.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
17
202420252026
| Period | Value |
|---|---|
| 2024 | 11 |
| 2025 | 17 |
| 2026 | 5 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay44%15
- Bonus winnings confiscated18%6
- Account blocked12%4
- Account closed12%4
- Withdrawal refused5.9%2
- Bonus not credited2.9%1
- Deposit not credited2.9%1
- Documents rejected or requested again2.9%1
Block 03
Complaint categories
- Withdrawal51%18
- Account23%8
- Bonus20%7
- Deposit2.9%1
- KYC / verification2.9%1
Block 04
Complaint status
- Resolved86%30
- Unresolved11%4
- Closed without an outcome2.9%1
Block 05
Fortune Play Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Fortune Play Casino | All brands |
|---|---|---|
| Complaints resolved | 88% | 59% |
| Average review rating | 3.64 | 3.44 |
| Complaints per 100 reviews | 11.3 | 26.4 |
| Share of “Withdrawal” complaints | 51% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
171
202420252026
| Period | Value |
|---|---|
| 2024 | 19 |
| 2025 | 121 |
| 2026 | 171 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars48%146
- 4 stars24%72
- 3 stars2.3%7
- 2 stars3.6%11
- 1 star22%67
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games35%102
- Website & app35%102
- Customer support21%60
- Withdrawals19%56
- Bonuses16%46
- Deposits & payment methods11%33
Criticised
- Withdrawals18%53
- Trust & licence14%41
- Bonuses11%33
- Website & app9.3%27
- Customer support7.9%23
- KYC / verification6.2%18
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1.96
3.6
3.78
202420252026
| Period | Value |
|---|---|
| 2024 | 1.96 |
| 2025 | 3.6 |
| 2026 | 3.78 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Germany26%53
- Australia21%43
- Canada16%32
- New Zealand13%26
- Austria4.4%9
- Italy2.9%6
- Finland2.5%5
- Norway2.5%5
- Ireland2%4
- Denmark1%2
- Other countries9.3%19
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 5 | – | 171 | 3.78 |
| 2025 | 17 | 82% | 121 | 3.6 |
| 2024 | 11 | 100% | 19 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 168 | 3.1 / 5 |
| AskGamblers | 12 | 122 | 4.25 / 5 |
| Casino Guru | 20 | 18 | – |
| latestcasinobonuses.bet | 2 | 3 | – |
| LCB | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Fortune Play Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Australia · Trustpilot
- Review
5.0 of 5 stars
Canada · Trustpilot
- Complaint
Bonus winnings confiscated
ResolvedSaudi Arabia · Casino Guru
- Complaint
Withdrawal
Resolved - Complaint
Documents rejected or requested again
ResolvedFinland · Casino Guru
9 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Fortune Play Casino
Who owns Fortune Play Casino?
Fortune Play Casino is operated by Novatrix SRL and runs under the Rooster Partners affiliate programme.
Is Fortune Play Casino licensed?
Yes. Fortune Play Casino holds a licence from Tobique Gaming Commission.
When was Fortune Play Casino founded?
Fortune Play Casino launched in 2024.
Which currencies does Fortune Play Casino accept?
Currencies listed for Fortune Play Casino: Euros, US dollars, Canadian dollars, New Zealand dollars, Norwegian kroner, Russian rubles, South African Rand, Indian rupees and 8 more. Its site is available in 4 languages: English, German, Finnish, Norwegian.
Which countries is Fortune Play Casino available in?
Fortune Play Casino is listed in 8 markets: Austria, Canada, Finland, Germany, India, New Zealand, Norway, South Africa.
What bonuses and promotions does Fortune Play Casino run in Austria?
We read 8 live offers for Austria on the Fortune Play Casino site itself.
Does Fortune Play Casino have a loyalty programme in Austria?
Yes. Its loyalty programme for Austria has 8 tiers.
What do players say about Fortune Play Casino?
Players have filed 35 complaints and written 311 reviews about Fortune Play Casino. Players rate Fortune Play Casino 3.68 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Fortune Play Casino?
“Withdrawal delay” – 44% of the 34 complaints about Fortune Play Casino with a labelled problem. Followed by “Bonus winnings confiscated” (18%) and “Account blocked” (12%).
Do players report withdrawal problems at Fortune Play Casino?
Withdrawals are the topic of 18 complaints about Fortune Play Casino: 51% of the 35 with a topic. The most common withdrawal problem is “Withdrawal delay” (83% of them). Of the withdrawal complaints with a known outcome, 83% were resolved.
Does Fortune Play Casino resolve player complaints?
88% of the 34 complaints about Fortune Play Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Fortune Play Casino is 472nd. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Fortune Play Casino?
Praised most: “Games”, “Website & app” and “Customer support”. Criticised most: “Withdrawals”, “Trust & licence” and “Bonuses”. 72% of the rated reviews give four or five stars, and 26% give one or two.
How many complaints has Fortune Play Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 12 complaints about Fortune Play Casino.
Where do Fortune Play Casino’s players come from?
The countries named most often in complaints and reviews about Fortune Play Casino are Germany (26%), Australia (21%) and Canada (16%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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