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Casino profile

Spinrise Casino in New Zealand

Player complaints and reviews about Spinrise Casino, plus its operator (Moon Partners), licences and welcome offers.

spinrise.com
spinrise.com
Capture of the Spinrise Casino website

Profile

Website
spinrise.com
Established
2024
Operator
Moon Partnersaffiliate programme
Company
Metlait SRL
Licences
Languages
  • English
  • German
  • Italian
  • Norwegian
  • French
Currencies
  • Australian dollars
  • Canadian dollars
  • Euros
  • Swiss francs
  • Danish krone
  • Norwegian kroner
  • New Zealand dollars
  • Swedish kronor
  • US dollars
  • Bitcoin
  • Ethereum
  • Tether
  • Litecoin
  • Ripple
  • TRON
  • Dogecoin

About

On the Spinrise Casino site for New Zealand, we found a loyalty programme with 6 tiers.

Spinrise Casino belongs to the Moon Partners affiliate programme. The site launched in 2024. It holds a licence from Tobique Gaming Commission. The interface is available in 5 languages, including English, German, Italian, Norwegian. 16 account currencies are listed, including Australian dollars, Canadian dollars, Euros, Swiss francs. We list 11 welcome offers.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Personalized Account Management

    Enjoy dedicated assistance from your exclusive VIP host, available whenever you need support. Your host ensures a seamless and personalized gaming experience.

  2. 2

    Exclusive Bonuses and Promotions

    Experience next-level bonuses crafted exclusively for VIP members. These unique promotions are designed to provide an unparalleled gaming experience.

  3. 3

    No Limitations

    Benefit from a flexible and personalized approach to rules and limits. Work directly with your VIP host to negotiate terms and customize your experience.

  4. 4

    Customized Offers

    Receive tailored offers designed to match your gaming preferences and habits, ensuring a truly personalized journey.

  5. 5

    Priority Customer Support

    Gain access to 24/7 priority support. Our VIP support team redefines customer service, delivering the best experience possible.

  6. 6

    Access to Exclusive Games and Events

    Unlock opportunities to play branded, exclusive games and participate in special offline events for a chance to win even bigger rewards.

Player complaints and reviews in New Zealand

39 records

39 of the 706 records about Spinrise Casino come from players who state they are in New Zealand. The figures below are theirs alone; the casino page covers every market.

Total complaints

4

Fewer than 5 with a known outcome

Total reviews

35

Across all review sites

Player rating

4.11 / 5

35 ratings by these players

Share of all records

5.5%

of 706 about Spinrise Casino

What players in New Zealand say about Spinrise Casino

Players in New Zealand have filed 4 complaints and written 35 reviews about Spinrise Casino. That is 5.5% of the 706 records about it from every market. Complaints make up 10% of their records, against 12% across all markets. Their reviews rate it 4.11 out of 5 on average (35 ratings), against 3.88 across all markets. 17% of their rated reviews give one or two stars; across all markets the share is 24%.

In the last 12 months: 3 complaints and 34 reviews.

A player counts as being in New Zealand when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Spinrise Casino in New Zealand, or compare the market with another one.

What the assistant can do
New Zealand and all markets
FigureNew ZealandAll markets
Complaints among all records10%12%
Average review rating, out of 54.113.88
Reviews rated 1–2 stars17%24%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars66%23
  • 4 stars14%5
  • 3 stars2.9%1
  • 1 star17%6
Share of 35 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support65%22
  • Games47%16
  • Bonuses26%9
  • Website & app21%7
  • Deposits & payment methods8.8%3
  • Fairness & RTP5.9%2
Share of the 34 reviews that name at least one aspect.reviews

Criticised

  • Account15%5
  • Customer support12%4
  • Responsible gambling8.8%3
  • Withdrawals8.8%3
  • Deposits & payment methods5.9%2
  • Bonuses2.9%1
Share of the 34 reviews that name at least one aspect.reviews

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–334.06
20250–2–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–34–
Casino Guru31–
AskGamblers1––

Block 08

Latest complaints and reviews

The newest records about Spinrise Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Account not closed on request

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    New Zealand · Casino Guru

7 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Spinrise Casino in New Zealand

Does Spinrise Casino have a loyalty programme in New Zealand?

Yes. Its loyalty programme for New Zealand has 6 tiers.

How many complaints and reviews about Spinrise Casino come from players in New Zealand?

39 of the 706 complaints and reviews about Spinrise Casino come from players in New Zealand. Across all its markets, 83 complaints have a known outcome, and 81% of them were resolved.

Who owns Spinrise Casino?

Spinrise Casino is operated by Metlait SRL and runs under the Moon Partners affiliate programme.

Is Spinrise Casino licensed?

Yes. Spinrise Casino holds a licence from Tobique Gaming Commission.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with Spinrise Casino, and ones players rate about the same.