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Casino profile

Spinrise Casinoin New Zealand

Player reviews and complaints from independent sites, alongside the facts we have recorded about Spinrise Casino and its operator (Moon Partners).

spinrise.com
spinrise.com
Capture of the Spinrise Casino website

Profile

Website
spinrise.com
Established
2024
Operator
Moon Partnersaffiliate programme
Company
Metlait SRL
Licences
Languages
  • English
  • German
  • Italian
  • Norwegian
  • French
Currencies
  • Australian dollars
  • Canadian dollars
  • Euros
  • Swiss francs
  • Danish krone
  • Norwegian kroner
  • New Zealand dollars
  • Swedish kronor
  • US dollars
  • Bitcoin
  • Ethereum
  • Tether
  • Litecoin
  • Ripple
  • TRON
  • Dogecoin

About

Spinrise Casino is an online casino operating under the Moon Partners affiliate programme. The site launched in 2024. It holds a licence from Tobique Gaming Commission. The interface is available in 5 languages, among them English, German, Italian, Norwegian. Accounts can be held in 16 currencies — Australian dollars, Canadian dollars, Euros, Swiss francs. Our database holds 11 welcome offers.

What we collected for the New Zealand market on Spinrise Casino: 6 loyalty tiers.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    Personalized Account Management

    Enjoy dedicated assistance from your exclusive VIP host, available whenever you need support. Your host ensures a seamless and personalized gaming experience.

  2. 2

    Exclusive Bonuses and Promotions

    Experience next-level bonuses crafted exclusively for VIP members. These unique promotions are designed to provide an unparalleled gaming experience.

  3. 3

    No Limitations

    Benefit from a flexible and personalized approach to rules and limits. Work directly with your VIP host to negotiate terms and customize your experience.

  4. 4

    Customized Offers

    Receive tailored offers designed to match your gaming preferences and habits, ensuring a truly personalized journey.

  5. 5

    Priority Customer Support

    Gain access to 24/7 priority support. Our VIP support team redefines customer service, delivering the best experience possible.

  6. 6

    Access to Exclusive Games and Events

    Unlock opportunities to play branded, exclusive games and participate in special offline events for a chance to win even bigger rewards.

Player Intelligence

585 records

What players report about Spinrise Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

81

82% resolved, of those with a known outcome

Total reviews

504

Across all review sites

Player rating

4.18 / 5

Trustpilot 3.7 · AskGamblers 4.65

GEO markets

16

Countries stated on 67% of records

AI-generated summary of player reviews

Players appreciate the sleek design and user-friendly interface of Spinrise Casino, which makes navigation easy and enjoyable. The variety of games and fast withdrawal processes are also frequently highlighted as major positives.

Some players expressed frustration with the lack of responsible gambling tools and the difficulty in setting deposit limits. Additionally, there are complaints about delays in the withdrawal process and unsatisfactory customer support responses regarding account management.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Responsible gambling47%38
  • Account26%21
  • Withdrawal16%13
  • Bonus6.2%5
  • Deposit2.5%2
  • Payments & refunds1.2%1
  • Technical1.2%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved80%65
  • Unresolved17%14
  • Closed without an outcome1.2%1
  • Open1.2%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.