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Casino profile

Spinrise Casino in Canada

Player complaints and reviews about Spinrise Casino, plus its operator (Moon Partners), licences and welcome offers.

spinrise.com
spinrise.com
Capture of the Spinrise Casino website

Profile

Website
spinrise.com
Established
2024
Operator
Moon Partnersaffiliate programme
Company
Metlait SRL
Licences
Languages
  • English
  • German
  • Italian
  • Norwegian
  • French
Currencies
  • Australian dollars
  • Canadian dollars
  • Euros
  • Swiss francs
  • Danish krone
  • Norwegian kroner
  • New Zealand dollars
  • Swedish kronor
  • US dollars
  • Bitcoin
  • Ethereum
  • Tether
  • Litecoin
  • Ripple
  • TRON
  • Dogecoin

About

On the Spinrise Casino site for Canada, we found 11 promotions and a loyalty programme with 6 tiers. In Canada, Spinrise Casino accepts 10 payment methods, among them Apple Pay, Bank Transfer, Cryptocurrencies and Google Pay.

Spinrise Casino belongs to the Moon Partners affiliate programme. The site launched in 2024. It holds a licence from Tobique Gaming Commission. The interface is available in 5 languages, including English, German, Italian, Norwegian. 16 account currencies are listed, including Australian dollars, Canadian dollars, Euros, Swiss francs. We list 11 welcome offers.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

11 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Access to Exclusive Games and Events

    Unlock opportunities to play branded, exclusive games and participate in special offline events for a chance to win even bigger rewards.

  2. 2

    Customized Offers

    Receive tailored offers designed to match your gaming preferences and habits, ensuring a truly personalized journey.

  3. 3

    Exclusive Bonuses and Promotions

    Experience next-level bonuses crafted exclusively for VIP members. These unique promotions are designed to provide an unparalleled gaming experience.

  4. 4

    No Limitations

    Benefit from a flexible and personalized approach to rules and limits. Work directly with your VIP host to negotiate terms and customize your experience.

  5. 5

    Personalized Account Management

    Enjoy dedicated assistance from your exclusive VIP host, available whenever you need support. Your host ensures a seamless and personalized gaming experience.

  6. 6

    Priority Customer Support

    Gain access to 24/7 priority support. Our VIP support team redefines customer service, delivering the best experience possible.

Payment methods

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Apple Pay

    E-wallet

    –

  • Bank Transfer

    Bank transfer

    –

  • Bitcoin

    Cryptocurrency

    –

  • Google Pay

    E-wallet

    –

  • Jeton

    E-wallet

    –

  • Neosurf

    Voucher

    –

  • Neteller

    E-wallet

    –

  • Skrill

    E-wallet

    –

  • Sofort

    Bank transfer

    –

  • Visa

    Card

    –

Player complaints and reviews in Canada

141 records

141 of the 707 records about Spinrise Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

18

67% resolved, of those with a known outcome

Total reviews

123

Across all review sites

Player rating

3.33 / 5

123 ratings by these players

Share of all records

20%

of 707 about Spinrise Casino

What players in Canada say about Spinrise Casino

Players in Canada have filed 18 complaints and written 123 reviews about Spinrise Casino. That is 20% of the 707 records about it from every market. Complaints make up 13% of their records, against 12% across all markets. Their reviews rate it 3.33 out of 5 on average (123 ratings), against 3.88 across all markets. 40% of their rated reviews give one or two stars; across all markets the share is 23%.

The most common problem in their complaints is “Account not closed on request”: 50% of 18 complaints with a labelled problem (33% across all markets). 67% of their 18 complaints with a known outcome were resolved, against 81% across all markets. In the last 12 months: 9 complaints and 98 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Spinrise Casino in Canada, or compare the market with another one.

What the assistant can do
Canada and all markets
FigureCanadaAll markets
Complaints among all records13%12%
Resolved, of complaints with a known outcome67%81%
Average review rating, out of 53.333.88
Reviews rated 1–2 stars40%23%
Account not closed on request, of labelled complaints50%33%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account not closed on request50%9
  • Self-exclusion28%5
  • Account closed5.6%1
  • Bonus winnings confiscated5.6%1
  • Refund5.6%1
  • Withdrawal refused5.6%1
Share of the 18 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account56%10
  • Responsible gambling28%5
  • Bonus5.6%1
  • Payments & refunds5.6%1
  • Withdrawal5.6%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved67%12
  • Unresolved33%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars50%61
  • 4 stars8.1%10
  • 3 stars2.4%3
  • 2 stars4.9%6
  • 1 star35%43
Share of 123 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games31%33
  • Customer support30%32
  • Withdrawals22%24
  • Bonuses12%13
  • Website & app11%12
  • Fairness & RTP3.7%4
Share of the 107 reviews that name at least one aspect.reviews

Criticised

  • Customer support20%21
  • Withdrawals17%18
  • Account14%15
  • Responsible gambling14%15
  • Bonuses11%12
  • Fairness & RTP11%12
Share of the 107 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20268–903.4
20259–333.12

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–115–
Casino Guru168–
AskGamblers2––

Block 11

Latest complaints and reviews

The newest records about Spinrise Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Review

    2.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Refund

    Unresolved

    Canada · AskGamblers

  • Complaint

    Account not closed on request

    Unresolved

    Canada · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Canada · Casino Guru

24 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Spinrise Casino in Canada

Which payment methods does Spinrise Casino accept in Canada?

The Spinrise Casino cashier for Canada lists 10 payment methods: Apple Pay, Bank Transfer, Cryptocurrencies, Google Pay, Jeton, Neosurf and 4 more.

What bonuses and promotions does Spinrise Casino run in Canada?

We read 11 live offers for Canada on the Spinrise Casino site itself.

Does Spinrise Casino have a loyalty programme in Canada?

Yes. Its loyalty programme for Canada has 6 tiers.

How many complaints and reviews about Spinrise Casino come from players in Canada?

141 of the 707 complaints and reviews about Spinrise Casino come from players in Canada. Across all its markets, 83 complaints have a known outcome, and 81% of them were resolved.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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