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Spinland Casino

Player complaints and reviews about Spinland Casino, plus its operator (Casimba Affiliates), licences and welcome offers.

spinland.com
Capture of the Spinland Casino website

About

Spinland Casino belongs to the Casimba Affiliates affiliate programme. The site launched in 2017. It holds a licence from Malta Gaming Authority. The interface is available in 2 languages: English, German. 8 account currencies are listed, including Australian dollars, Canadian dollars, Euros, British pounds sterling. We list 4 welcome offers.

Spinland Casino is listed in 5 markets, among them Canada, Germany, Australia and United Kingdom.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

178 records

What players report about Spinland Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

35

43% resolved, of those with a known outcome

Total reviews

143

Across all review sites

Player rating

2.35 / 5

Trustpilot 1.4 · AskGamblers 3.3

GEO markets

16

Countries stated on 76% of records

Spinland Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Spinland Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 35 complaints and 143 reviews about Spinland Casino on 6 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 11 reviews. Reviews are down 74% on the 12 months before (43).

The problem players report most often is “Withdrawal delay”: 50% of the 32 complaints with a labelled problem. Next come “Bonus winnings confiscated” (13%) and “Self-exclusion” (13%). Complaints about “Withdrawal” make up 54% of those with a topic, against 29% across all brands.

Of the 35 complaints with a known outcome, 43% were resolved, against 59% across all brands. That puts Spinland Casino 1,701st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 42%.

Reviewers give Spinland Casino 1.62 out of 5 on average over 143 rated reviews, against 3.44 across all brands. 16% of the ratings are four or five stars, and 81% are one or two. The review sites’ own scores average 2.35 out of 5 across 2 sites. By that score, Spinland Casino ranks 3,348th of 4,286 rated casinos. Reviewers most often praise “Games” (24 reviews), “Withdrawals” (16 reviews) and “Bonuses” (14 reviews). The most common criticism concerns “Withdrawals” (71 reviews), “Trust & licence” (40 reviews) and “Customer support” (39 reviews).

The countries players state most often are United Kingdom (81%), Germany (4.4%) and Netherlands (3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Spinland Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay50%16
  • Bonus winnings confiscated13%4
  • Self-exclusion13%4
  • Bonus not credited6.3%2
  • Wagering terms3.1%1
  • Deposit not credited3.1%1
  • Fraud3.1%1
  • Wrong calculation3.1%1
  • Other problems6.3%2
Share of the 32 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal54%19
  • Bonus20%7
  • Responsible gambling11%4
  • Other5.7%2
  • Deposit2.9%1
  • Payments & refunds2.9%1
  • Technical2.9%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Unresolved57%20
  • Resolved43%15
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Spinland Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Spinland Casino against the market
MeasureSpinland CasinoAll brands
Complaints resolved43%59%
Average review rating1.623.44
Complaints per 100 reviews24.526.4
Share of “Withdrawal” complaints54%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars9.8%14
  • 4 stars6.3%9
  • 3 stars2.8%4
  • 2 stars2.1%3
  • 1 star79%113
Share of 143 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games17%24
  • Withdrawals12%16
  • Bonuses10%14
  • Customer support10%14
  • Website & app5%7
  • Deposits & payment methods4.3%6
Share of the 139 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals51%71
  • Trust & licence29%40
  • Customer support28%39
  • Account21%29
  • Bonuses21%29
  • KYC / verification12%17
Share of the 139 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom81%109
  • Germany4.4%6
  • Netherlands3%4
  • Canada1.5%2
  • Finland1.5%2
  • France1.5%2
  • Ireland1.5%2
  • United Arab Emirates0.7%1
  • Australia0.7%1
  • Belgium0.7%1
  • Other countries3.7%5
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–9–
20253–341.53
20241020%611.13
20230–4–
20223–4–
20211–3–
20204–6–
20193–5–
20187–11–
20173–6–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1171.4 / 5
AskGamblers9233.3 / 5
Casino Guru123–
CasinoReviews10––
affgambler.ru3––
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Spinland Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Unresolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal delay

    Unresolved

    United Kingdom · Casino Guru

  • Complaint

    Withdrawal delay

    Unresolved

    United Kingdom · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Spinland Casino

Who owns Spinland Casino?

Spinland Casino is operated by White Hat Gaming Limited and runs under the Casimba Affiliates affiliate programme.

Is Spinland Casino licensed?

Yes. Spinland Casino holds a licence from Malta Gaming Authority.

When was Spinland Casino founded?

Spinland Casino launched in 2017.

Which currencies does Spinland Casino accept?

Currencies listed for Spinland Casino: Australian dollars, Canadian dollars, Euros, British pounds sterling, Norwegian kroner, New Zealand dollars, Brazilian reals, US dollars. Its site is available in 2 languages: English, German.

What welcome bonuses does Spinland Casino offer?

4 welcome offers are listed for Spinland Casino. The first on the list is “200% up to €3000 + 50 Free Spins, 1st Deposit Welcome Bonus at Spinland Casino”, with a 35× wagering requirement.

Which countries is Spinland Casino available in?

Spinland Casino is listed in 5 markets: Australia, Canada, Germany, New Zealand, United Kingdom.

What do players say about Spinland Casino?

Players have filed 35 complaints and written 143 reviews about Spinland Casino. Players rate Spinland Casino 2.35 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Spinland Casino?

“Withdrawal delay” – 50% of the 32 complaints about Spinland Casino with a labelled problem. Followed by “Bonus winnings confiscated” (13%) and “Self-exclusion” (13%).

Do players report withdrawal problems at Spinland Casino?

Withdrawals are the topic of 19 complaints about Spinland Casino: 54% of the 35 with a topic. The most common withdrawal problem is “Withdrawal delay” (84% of them). Of the withdrawal complaints with a known outcome, 42% were resolved.

Does Spinland Casino resolve player complaints?

43% of the 35 complaints about Spinland Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Spinland Casino is 1,701st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Spinland Casino?

Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 16% of the rated reviews give four or five stars, and 81% give one or two.

How many complaints has Spinland Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Spinland Casino.

Where do Spinland Casino’s players come from?

The countries named most often in complaints and reviews about Spinland Casino are United Kingdom (81%), Germany (4.4%) and Netherlands (3%).