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Casino profile

Treasure Spins Casino

Player complaints and reviews about Treasure Spins Casino, plus its operator (Infinity Stars Partners), licences and welcome offers.

treasurespins.com
treasurespins.com
Capture of the Treasure Spins Casino website

Profile

Website
treasurespins.com
Established
2022
Operator
Infinity Stars Partnersaffiliate programme
Company
CW Marketing B.V. Casinos
Licences
Languages
  • English
  • French
  • Finnish
  • German
  • Portuguese
  • Norwegian
  • Italian
  • Spanish
Currencies
  • Euros
  • US dollars
  • Norwegian kroner
  • Australian dollars
  • Canadian dollars
  • Brazilian reals
  • Bitcoin
  • Bitcoin Cash
  • Litecoin
  • Ethereum
  • Tether
  • New Zealand dollars

About

Treasure Spins Casino belongs to the Infinity Stars Partners affiliate programme. The site launched in 2022. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, including English, French, Finnish, German. 12 account currencies are listed, including Euros, US dollars, Norwegian kroner, Australian dollars. We list 13 welcome offers.

Treasure Spins Casino is listed in 13 markets, among them Canada, Germany, France and Belgium. On the Treasure Spins Casino site for Italy, we found 33 promotions.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

13 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

33 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

51 records

What players report about Treasure Spins Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

28

48% resolved, of those with a known outcome

Total reviews

23

Across all review sites

Player rating

2.35 / 5

Trustpilot 1.8 · AskGamblers 2.9

GEO markets

15

Countries stated on 73% of records

Treasure Spins Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Treasure Spins Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 28 complaints and 23 reviews about Treasure Spins Casino on 6 sites. In the 12 months to November 4, 2026, they filed 4 complaints and posted 9 reviews.

The problem players report most often is “Withdrawal delay”: 30% of the 27 complaints with a labelled problem. Next come “Winnings voided” (19%) and “Withdrawal refused” (15%). Complaints about “Withdrawal” make up 61% of those with a topic, against 29% across all brands.

Of the 27 complaints with a known outcome, 48% were resolved, against 59% across all brands. That puts Treasure Spins Casino 1,625th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 41%.

Reviewers give Treasure Spins Casino 1.33 out of 5 on average over 23 rated reviews, against 3.44 across all brands. 8.7% of the ratings are four or five stars, and 91% are one or two. The review sites’ own scores average 2.35 out of 5 across 2 sites. By that score, Treasure Spins Casino ranks 3,348th of 4,286 rated casinos. The most common criticism concerns “Trust & licence” (13 reviews), “Withdrawals” (13 reviews) and “Customer support” (8 reviews).

The countries players state most often are United Kingdom (32%), Canada (16%) and Norway (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Treasure Spins Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players disliked the long withdrawal process, with one user waiting six weeks without receiving their money. They also expressed frustration over poor customer service, stating that their requests for assistance were ignored.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay30%8
  • Winnings voided19%5
  • Withdrawal refused15%4
  • Bonus winnings confiscated11%3
  • Verification delay11%3
  • Account closed3.7%1
  • Wagering terms3.7%1
  • Deposit refund3.7%1
  • Other problems3.7%1
Share of the 27 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal61%17
  • KYC / verification18%5
  • Bonus14%4
  • Account3.6%1
  • Deposit3.6%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Unresolved50%14
  • Resolved46%13
  • Closed without an outcome3.6%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Treasure Spins Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Treasure Spins Casino against the market
MeasureTreasure Spins CasinoAll brands
Complaints resolved48%59%
Average review rating1.333.44
Complaints per 100 reviews121.726.4
Share of “Withdrawal” complaints61%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars8.7%2
  • 1 star91%21
Share of 23 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Deposits & payment methods8.7%2
  • Games8.7%2
  • Fairness & RTP4.3%1
  • Trust & licence4.3%1
  • Withdrawals4.3%1
Share of the 23 reviews that name at least one aspect.reviews

Criticised

  • Trust & licence57%13
  • Withdrawals57%13
  • Customer support35%8
  • Account30%7
  • KYC / verification13%3
  • Bonuses8.7%2
Share of the 23 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom32%12
  • Canada16%6
  • Norway11%4
  • Germany5.4%2
  • Denmark5.4%2
  • Moldova5.4%2
  • Sweden5.4%2
  • Austria2.7%1
  • Brazil2.7%1
  • Belarus2.7%1
  • Other countries11%4
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–9–
20251–5–
20245–0–
20231656%9–
20221–0–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru173–
Trustpilot–161.8 / 5
AskGamblers842.9 / 5
CasinoReviews1––
latestcasinobonuses.bet1––
LCB1––

Block 13

Latest complaints and reviews

The newest records about Treasure Spins Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    KYC / verification

    Resolved

    AskGamblers

  • Complaint

    Winnings voided

    Unresolved

    New Zealand · Casino Guru

  • Complaint

    Withdrawal refused

    Unresolved

    Canada · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Treasure Spins Casino

Who owns Treasure Spins Casino?

Treasure Spins Casino is operated by CW Marketing B.V. Casinos and runs under the Infinity Stars Partners affiliate programme.

Is Treasure Spins Casino licensed?

Yes. Treasure Spins Casino holds a licence from Curacao Gaming Control Board.

When was Treasure Spins Casino founded?

Treasure Spins Casino launched in 2022.

Which currencies does Treasure Spins Casino accept?

Currencies listed for Treasure Spins Casino: Euros, US dollars, Norwegian kroner, Australian dollars, Canadian dollars, Brazilian reals, Bitcoin, Bitcoin Cash and 4 more. Its site is available in 8 languages: English, French, Finnish, German and 4 more.

What welcome bonuses does Treasure Spins Casino offer?

13 welcome offers are listed for Treasure Spins Casino. The first on the list is “180% up to €1800 at Treasure Spins Casino”, with a 50× wagering requirement.

Which countries is Treasure Spins Casino available in?

Treasure Spins Casino is listed in 13 markets: Australia, Austria, Belgium, Brazil, Canada, Finland, France, Germany and 5 more.

What bonuses and promotions does Treasure Spins Casino run in Italy?

We read 33 live offers for Italy on the Treasure Spins Casino site itself.

What do players say about Treasure Spins Casino?

Players have filed 28 complaints and written 23 reviews about Treasure Spins Casino. Players rate Treasure Spins Casino 2.35 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Treasure Spins Casino?

“Withdrawal delay” – 30% of the 27 complaints about Treasure Spins Casino with a labelled problem. Followed by “Winnings voided” (19%) and “Withdrawal refused” (15%).

Do players report withdrawal problems at Treasure Spins Casino?

Withdrawals are the topic of 17 complaints about Treasure Spins Casino: 61% of the 28 with a topic. The most common withdrawal problem is “Withdrawal delay” (47% of them). Of the withdrawal complaints with a known outcome, 41% were resolved.

Does Treasure Spins Casino resolve player complaints?

48% of the 27 complaints about Treasure Spins Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Treasure Spins Casino is 1,625th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Treasure Spins Casino?

Criticised most: “Trust & licence”, “Withdrawals” and “Customer support”. 8.7% of the rated reviews give four or five stars, and 91% give one or two.

How many complaints has Treasure Spins Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 4 complaints about Treasure Spins Casino.

Where do Treasure Spins Casino’s players come from?

The countries named most often in complaints and reviews about Treasure Spins Casino are United Kingdom (32%), Canada (16%) and Norway (11%).

Screenshots

1 page

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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