Casino profile

VoltCasino

Player complaints and reviews about VoltCasino, plus its operator (Volt Affiliates), licences and welcome offers.

About

VoltCasino belongs to the Volt Affiliates affiliate programme. The site launched in 2015. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 2 languages: English, German. 7 account currencies are listed, including Euros, British pounds sterling, Hungarian forints, Norwegian kroner.

VoltCasino is listed in 5 markets, among them Canada, Germany, United Kingdom and New Zealand.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Player Intelligence

53 records

What players report about VoltCasino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

33% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

2.35 / 5

Trustpilot 2.2 · AskGamblers 2.5

GEO markets

Countries stated on 66% of records

VoltCasino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about VoltCasino, the way Player Intelligence PRO computes it.

Since 2016, players have posted 6 complaints and 47 reviews about VoltCasino on 3 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 4 reviews.

Reviewers give VoltCasino 2.11 out of 5 on average over 44 rated reviews, against 3.44 across all brands. 30% of the ratings are four or five stars, and 68% are one or two. The review sites’ own scores average 2.35 out of 5 across 2 sites. By that score, VoltCasino ranks 3,349th of 4,287 rated casinos. Reviewers most often praise “Games” (11 reviews), “Website & app” (11 reviews) and “Customer support” (7 reviews). The most common criticism concerns “Customer support” (17 reviews), “Bonuses” (12 reviews) and “Withdrawals” (11 reviews).

The countries players state most often are United Kingdom (46%), Netherlands (29%) and Canada (5.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about VoltCasino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2016201720182019

Complaints count

Period	Value
2016	2
2017	2
2018	1
2019	1

Block 02

Complaint categories

Bonus33%2
KYC / verification17%1
Other17%1
Payments & refunds17%1
Withdrawal17%1

Share of complaints by category.complaints

Block 03

Complaint status

Unresolved67%4
Resolved33%2

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20162017201820192020202120222023202420252026

Reviews count

Period	Value
2016	8
2017	0
2018	0
2019	10
2020	14
2021	2
2022	0
2023	6
2024	3
2025	1
2026	3

Block 05

Review stars

How the rated reviews split by star.

5 stars23%10
4 stars6.8%3
3 stars2.3%1
2 stars2.3%1
1 star66%29

Share of 44 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Games24%11
Website & app24%11
Customer support15%7
Withdrawals15%7
Bonuses11%5
KYC / verification8.7%4

Share of the 46 reviews that name at least one aspect.reviews

Criticised

Customer support37%17
Bonuses26%12
Withdrawals24%11
Website & app22%10
Trust & licence15%7
Deposits & payment methods13%6

Share of the 46 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

1.1

2.5

4.75

3.67

2.33

20162017201820192020202120222023202420252026

Rating history

Period	Value
2016	1.1
2017	0
2018	0
2019	2.5
2020	2
2021	4.75
2022	0
2023	1
2024	3.67
2025	1
2026	2.33

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom46%16
Netherlands29%10
Canada5.7%2
Russia5.7%2
United States5.7%2
Australia2.9%1
Bangladesh2.9%1
Sweden2.9%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	0	–	3	–
2025	0	–	1	–
2024	0	–	3	–
2023	0	–	6	–
2021	0	–	2	–
2020	0	–	14	–
2019	1	–	10	–
2018	1	–	0	–
2017	2	–	0	–
2016	2	–	8	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	30	2.2 / 5
AskGamblers	5	14	2.5 / 5
latestcasinobonuses.bet	1	3	–

Block 11

Latest complaints and reviews

The newest records about VoltCasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewMay 27, 2026
1.0 of 5 stars
Australia · Trustpilot
ReviewApr 6, 2026
1.0 of 5 stars
United States · Trustpilot
ReviewJan 16, 2026
5.0 of 5 stars
United States · Trustpilot
ReviewNov 13, 2025
1.0 of 5 stars
United Kingdom · Trustpilot
ComplaintJan 27, 2016
Payments & refunds
Unresolved
Russia · latestcasinobonuses.bet

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers.

Questions about VoltCasino

Who owns VoltCasino?

VoltCasino is operated by Fair Play Bets Limited and runs under the Volt Affiliates affiliate programme.

Is VoltCasino licensed?

Yes. VoltCasino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

When was VoltCasino founded?

VoltCasino launched in 2015.

Which currencies does VoltCasino accept?

Currencies listed for VoltCasino: Euros, British pounds sterling, Hungarian forints, Norwegian kroner, Canadian dollars, New Zealand dollars, Swiss francs. Its site is available in 2 languages: English, German.

Which countries is VoltCasino available in?

VoltCasino is listed in 5 markets: Canada, Germany, New Zealand, Switzerland, United Kingdom.

What do players say about VoltCasino?

Players have filed 6 complaints and written 47 reviews about VoltCasino. Players rate VoltCasino 2.35 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about VoltCasino?

Praised most: “Games”, “Website & app” and “Customer support”. Criticised most: “Customer support”, “Bonuses” and “Withdrawals”. 30% of the rated reviews give four or five stars, and 68% give one or two.

Where do VoltCasino’s players come from?

The countries named most often in complaints and reviews about VoltCasino are United Kingdom (46%), Netherlands (29%) and Canada (5.7%).

Screenshots

1 page

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.