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Spin City Casinoin Germany

Player reviews and complaints from independent sites, alongside the facts we have recorded about Spin City Casino and its operator (MB Partners).

spin.city
spin.city
Capture of the Spin City Casino website

Profile

Website
spin.city
Established
2022
Operator
MB Partnersaffiliate programme
Company
Faro Entertainment N.V.
Licences
Languages
  • English
  • German
  • Polish
  • French
  • Portuguese
  • Spanish
  • Bulgarian
  • Russian
Currencies
  • Euros
  • Brazilian reals
  • Canadian dollars
  • Chilean pesos
  • New Zealand dollars
  • Philippine pesos
  • Polish zlotys
  • Bitcoin
  • Ethereum
  • Tether
  • USD Coin
  • TRON
  • Dogecoin
  • Litecoin
  • Binance Coin
  • Ripple

About

Spin City Casino is an online casino operating under the MB Partners affiliate programme. The site launched in 2022. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, among them English, German, Polish, French. Accounts can be held in 16 currencies — Euros, Brazilian reals, Canadian dollars, Chilean pesos. Our database holds 5 welcome offers.

What we collected for the Germany market on Spin City Casino: 3 live offers. 10 tournaments.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Tournaments

10 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Player Intelligence

1,270 records

What players report about Spin City Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

158

84% resolved, of those with a known outcome

Total reviews

1,112

Across all review sites

Player rating

4.5 / 5

Trustpilot 4.3 · AskGamblers 4.7 · casino.ru 4.7 · Tribuna 4.3

GEO markets

38

Countries stated on 93% of records

AI-generated summary of player reviews

Players appreciate the wide variety of games and the generous bonuses offered, which enhance their gaming experience. Additionally, many reviewers highlight the fast and efficient customer support, making their interactions with the casino pleasant and reliable.

Several players expressed dissatisfaction with the slow withdrawal process, indicating it could take longer than expected. Additionally, some noted that the app occasionally freezes, which detracts from the overall experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal46%72
  • KYC / verification23%36
  • Account15%23
  • Deposit6.3%10
  • Bonus5.1%8
  • Payments & refunds2.5%4
  • Technical1.9%3
  • Responsible gambling0.6%1
  • Customer support0.6%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved82%130
  • Unresolved15%24
  • Open1.9%3
  • Closed without an outcome0.6%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
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20192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.