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SlotsPalace Casinoin Italy

Player reviews and complaints from independent sites, alongside the facts we have recorded about SlotsPalace Casino and its operator (Mio Media Affiliates).

slotspalace.com
slotspalace.com
Capture of the SlotsPalace Casino website

Profile

Website
slotspalace.com
Established
2020
Operator
Mio Media Affiliatesaffiliate programme
Company
NovaForge Ltd
Licences
Languages
  • English
  • Norwegian
  • Polish
  • German
  • Czech
  • Portuguese
  • Spanish
  • French
  • Italian
  • Croatian
  • Slovak
  • Slovenian
  • Finnish
  • Hungarian
  • Japanese
  • Arabic
  • Greek
  • Dutch
Currencies
  • Euros
  • Polish zlotys
  • Hungarian forints
  • Canadian dollars
  • Norwegian kroner
  • Brazilian reals
  • Australian dollars
  • Indian rupees
  • New Zealand dollars
  • US dollars
  • Czech Republic korunas
  • Thai baht
  • Swiss francs
  • South African Rand
  • Philippine pesos
  • Peruvian nuevos soles Show more

About

SlotsPalace Casino is an online casino operating under the Mio Media Affiliates affiliate programme. The site launched in 2020. It holds a licence from Anjouan Gaming Board. The interface is available in 18 languages, among them English, Norwegian, Polish, German. Accounts can be held in 16 currencies — Euros, Polish zlotys, Hungarian forints, Canadian dollars. Our database holds 11 welcome offers.

What we collected for the Italy market on SlotsPalace Casino: 15 live offers. 4 loyalty tiers.

Markets

This brand is listed in 27 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

15 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    No limits

    Specially for our loyal customers, we would like to offer personal VIP services with unique gaming conditions. Now you will play without any worries! It’s very simple — play for pleasure, improve your gaming skills and get more profitable winnings without any limits.

  2. 2

    Financial Privileges

    VIP club welcomes all the players who want to get high-quality VIP service. Exclusive privileges, special promotions and benefits are available for you on our website. VIP player’s status will allow you to enjoy incredibly high withdrawal limits of funds in record-breaking short terms.

  3. 3

    Personal manager

    Which of the impressive advantages would you like to get when you become a VIP player? Share it with your personal manager! All your suggestions will be undoubtedly considered and satisfied. We are glad to help you.

  4. 4

    VIP promotions

    Would you like to get more great promotions, pleasant and generous bonuses, personal offers? All of that is available to our VIP players who receive truly royal conditions and privileges as an award for the loyalty.

Player Intelligence

216 records

What players report about SlotsPalace Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

125

94% resolved, of those with a known outcome

Total reviews

91

Across all review sites

Player rating

2.73 / 5

Trustpilot 3.0 · AskGamblers 2.45

GEO markets

28

Countries stated on 84% of records

AI-generated summary of player reviews

Players appreciate the user-friendly interface and smooth navigation of the SlotsPalace Casino website. Additionally, they enjoy the wide selection of games and attractive promotions available.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal53%66
  • Account15%19
  • Deposit6.5%8
  • KYC / verification6.5%8
  • Payments & refunds5.6%7
  • Responsible gambling4.8%6
  • Technical3.2%4
  • Bonus3.2%4
  • Other1.6%2
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved94%117
  • Unresolved5.6%7
  • Open0.8%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.