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Casino profile
Player complaints and reviews about Rooli Casino, plus its operator (DeepLogic Partners), licences and welcome offers.

On the Rooli Casino site for Canada, we found 11 welcome bonuses and a loyalty programme with 1 tier.
Rooli Casino belongs to the DeepLogic Partners affiliate programme. The site launched in 2024. It holds a licence from Costa Rica Gambling. The interface is available in 5 languages, including English, French, German, Italian. 14 account currencies are listed, including Australian dollars, Canadian dollars, Norwegian kroner, British pounds sterling.
This brand is listed in 5 markets. Pick one to see what it offers there.
11 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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1 entry
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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15 records
15 of the 186 records about Rooli Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.
Total complaints
5
100% resolved, of those with a known outcome
Total reviews
10
Across all review sites
Player rating
2.2 / 5
10 ratings by these players
Share of all records
8.1%
of 186 about Rooli Casino
Players in Canada have filed 5 complaints and written 10 reviews about Rooli Casino. That is 8.1% of the 186 records about it from every market. Complaints make up 33% of their records, against 22% across all markets. Their reviews rate it 2.2 out of 5 on average (10 ratings), against 2.32 across all markets. 60% of their rated reviews give one or two stars; across all markets the share is 62%.
The most common problem in their complaints is “Withdrawal refused”: 40% of 5 complaints with a labelled problem (21% across all markets). 100% of their 5 complaints with a known outcome were resolved, against 90% across all markets.
A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about Rooli Casino in Canada, or compare the market with another one.
| Figure | Canada | All markets |
|---|---|---|
| Complaints among all records | 33% | 22% |
| Resolved, of complaints with a known outcome | 100% | 90% |
| Average review rating, out of 5 | 2.2 | 2.32 |
| Reviews rated 1–2 stars | 60% | 62% |
| Withdrawal refused, of labelled complaints | 40% | 21% |
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2024 | 5 |
Block 02
Block 03
Block 04
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2024 | 4 |
| 2025 | 6 |
Block 05
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2025 | 0 | – | 6 | – |
| 2024 | 5 | – | 4 | – |
A dash means too little data for that year.
Block 06
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 8 | – |
| Casino Guru | 5 | 2 | – |
Block 07
The newest records about Rooli Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
4.0 of 5 stars
Canada · Trustpilot
1.0 of 5 stars
Canada · Trustpilot
Account closed
ResolvedCanada · Casino Guru
Withdrawal refused
ResolvedCanada · Casino Guru
Documents rejected or requested again
ResolvedCanada · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataWe read 11 live offers for Canada on the Rooli Casino site itself.
Yes. Its loyalty programme for Canada has 1 tier.
15 of the 186 complaints and reviews about Rooli Casino come from players in Canada. Across all its markets, 40 complaints have a known outcome, and 90% of them were resolved.
Rooli Casino is operated by Novatrix SRL and runs under the DeepLogic Partners affiliate programme.
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.