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Rooli Casino in Canada

Player complaints and reviews about Rooli Casino, plus its operator (DeepLogic Partners), licences and welcome offers.

rooli.com
Capture of the Rooli Casino website

About

On the Rooli Casino site for Canada, we found 11 welcome bonuses and a loyalty programme with 1 tier.

Rooli Casino belongs to the DeepLogic Partners affiliate programme. The site launched in 2024. It holds a licence from Costa Rica Gambling. The interface is available in 5 languages, including English, French, German, Italian. 14 account currencies are listed, including Australian dollars, Canadian dollars, Norwegian kroner, British pounds sterling.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

11 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Make Deposits

    JOIN THE ROOLI VIP CLUB
    Claim your spot among the elite and become a VIP member. First-class rewards, a Personal Account Manager, and VIP-only events are all on the radar.

Player complaints and reviews in Canada

15 records

15 of the 186 records about Rooli Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

5

100% resolved, of those with a known outcome

Total reviews

10

Across all review sites

Player rating

2.2 / 5

10 ratings by these players

Share of all records

8.1%

of 186 about Rooli Casino

What players in Canada say about Rooli Casino

Players in Canada have filed 5 complaints and written 10 reviews about Rooli Casino. That is 8.1% of the 186 records about it from every market. Complaints make up 33% of their records, against 22% across all markets. Their reviews rate it 2.2 out of 5 on average (10 ratings), against 2.32 across all markets. 60% of their rated reviews give one or two stars; across all markets the share is 62%.

The most common problem in their complaints is “Withdrawal refused”: 40% of 5 complaints with a labelled problem (21% across all markets). 100% of their 5 complaints with a known outcome were resolved, against 90% across all markets.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Rooli Casino in Canada, or compare the market with another one.

Canada and all markets
FigureCanadaAll markets
Complaints among all records33%22%
Resolved, of complaints with a known outcome100%90%
Average review rating, out of 52.22.32
Reviews rated 1–2 stars60%62%
Withdrawal refused, of labelled complaints40%21%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2024
Complaints count

Block 02

Complaint categories

  • Account40%2
  • Withdrawal40%2
  • KYC / verification20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20242025
Reviews count

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20250–6–
20245–4–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–8–
Casino Guru52–

Block 07

Latest complaints and reviews

The newest records about Rooli Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Account closed

    Resolved

    Canada · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    Canada · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Canada · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Rooli Casino in Canada

What bonuses and promotions does Rooli Casino run in Canada?

We read 11 live offers for Canada on the Rooli Casino site itself.

Does Rooli Casino have a loyalty programme in Canada?

Yes. Its loyalty programme for Canada has 1 tier.

How many complaints and reviews about Rooli Casino come from players in Canada?

15 of the 186 complaints and reviews about Rooli Casino come from players in Canada. Across all its markets, 40 complaints have a known outcome, and 90% of them were resolved.

Who owns Rooli Casino?

Rooli Casino is operated by Novatrix SRL and runs under the DeepLogic Partners affiliate programme.