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Casino profile

Richard Casino in Canada

Player complaints and reviews about Richard Casino, plus its operator (Stay Partners), licences and welcome offers.

richardcasino.com
richardcasino.com
Capture of the Richard Casino website

Profile

Website
richardcasino.com
Established
2023
Operator
Stay Partnersaffiliate programme
Company
Metlait SRL
Licences
Languages
  • English
  • Arabic
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Australian dollars
  • New Zealand dollars
  • Norwegian kroner
  • Polish zlotys
  • Japanese yen
  • Brazilian reals
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin Show more

About

Richard Casino belongs to the Stay Partners affiliate programme. The site launched in 2023. It holds licences from Costa Rica Gambling, Tobique Gaming Commission. The interface is available in 2 languages: English, Arabic. 15 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 10 welcome offers.

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player complaints and reviews in Canada

62 records

62 of the 520 records about Richard Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

5

100% resolved, of those with a known outcome

Total reviews

57

Across all review sites

Player rating

3.7 / 5

57 ratings by these players

Share of all records

12%

of 520 about Richard Casino

What players in Canada say about Richard Casino

Players in Canada have filed 5 complaints and written 57 reviews about Richard Casino. That is 12% of the 520 records about it from every market. Complaints make up 8.1% of their records, against 8.3% across all markets. Their reviews rate it 3.7 out of 5 on average (57 ratings), against 3.84 across all markets. 28% of their rated reviews give one or two stars; across all markets the share is 25%.

The most common problem in their complaints is “Withdrawal delay”: 40% of 5 complaints with a labelled problem (23% across all markets). 100% of their 5 complaints with a known outcome were resolved, against 93% across all markets. In the last 12 months: 2 complaints and 30 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Richard Casino in Canada, or compare the market with another one.

What the assistant can do
Canada and all markets
FigureCanadaAll markets
Complaints among all records8.1%8.3%
Resolved, of complaints with a known outcome100%93%
Average review rating, out of 53.73.84
Reviews rated 1–2 stars28%25%
Withdrawal delay, of labelled complaints40%23%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal60%3
  • KYC / verification20%1
  • Technical20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars58%33
  • 4 stars8.8%5
  • 3 stars5.3%3
  • 2 stars1.8%1
  • 1 star26%15
Share of 57 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games43%23
  • Customer support35%19
  • Withdrawals35%19
  • Bonuses31%17
  • Website & app15%8
  • VIP & loyalty9.3%5
Share of the 54 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals20%11
  • Fairness & RTP11%6
  • Customer support11%6
  • Trust & licence11%6
  • Bonuses7.4%4
  • KYC / verification5.6%3
Share of the 54 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–294.1
20251–8–
20241–18–
20231–2–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–49–
Casino Guru58–

Block 10

Latest complaints and reviews

The newest records about Richard Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

  • Complaint

    Wrong calculation

    Resolved

    Canada · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Canada · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Richard Casino in Canada

How many complaints and reviews about Richard Casino come from players in Canada?

62 of the 520 complaints and reviews about Richard Casino come from players in Canada. Across all its markets, 41 complaints have a known outcome, and 93% of them were resolved.

Who owns Richard Casino?

Richard Casino is operated by Metlait SRL and runs under the Stay Partners affiliate programme.

Is Richard Casino licensed?

Yes. Richard Casino holds 2 licences: Costa Rica Gambling, Tobique Gaming Commission.

When was Richard Casino founded?

Richard Casino launched in 2023.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Richard Casino, and ones players rate about the same.