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Casino profile

Richard Casino in New Zealand

Player complaints and reviews about Richard Casino, plus its operator (Stay Partners), licences and welcome offers.

richardcasino.com
Capture of the Richard Casino website

About

The registration form for New Zealand has 5 fields: e-mail, password, country, currency and promo code.

Richard Casino belongs to the Stay Partners affiliate programme. The site launched in 2023. It holds licences from Costa Rica Gambling, Tobique Gaming Commission. The interface is available in 2 languages: English, Arabic. 15 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 10 welcome offers.

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Sign-up requirements

7 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password
  3. Country
  4. Currency
  5. Promo code

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in New Zealand

39 records

39 of the 520 records about Richard Casino come from players who state they are in New Zealand. The figures below are theirs alone; the casino page covers every market.

Total complaints

0

No outcome published

Total reviews

39

Across all review sites

Player rating

4.08 / 5

39 ratings by these players

Share of all records

7.5%

of 520 about Richard Casino

What players in New Zealand say about Richard Casino

Players in New Zealand have filed no complaints and written 39 reviews about Richard Casino. That is 7.5% of the 520 records about it from every market. Their reviews rate it 4.08 out of 5 on average (39 ratings), against 3.84 across all markets. 21% of their rated reviews give one or two stars; across all markets the share is 25%.

In the last 12 months: no complaints and 25 reviews.

A player counts as being in New Zealand when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Richard Casino in New Zealand, or compare the market with another one.

New Zealand and all markets
FigureNew ZealandAll markets
Average review rating, out of 54.083.84
Reviews rated 1–2 stars21%25%

Block 01

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 02

Review stars

How the rated reviews split by star.

  • 5 stars69%27
  • 4 stars10%4
  • 1 star21%8
Share of 39 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 03

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support59%20
  • Withdrawals53%18
  • Games44%15
  • Bonuses35%12
  • Deposits & payment methods15%5
  • Website & app15%5
Share of the 34 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals12%4
  • Bonuses5.9%2
  • Customer support5.9%2
  • Fairness & RTP2.9%1
  • VIP & loyalty2.9%1
  • Website & app2.9%1
Share of the 34 reviews that name at least one aspect.reviews

Block 04

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–254.08
20250–2–
20240–5–
20230–7–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–32–
Casino Guru–7–

Block 07

Latest complaints and reviews

The newest records about Richard Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    5.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    5.0 of 5 stars

    New Zealand · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Richard Casino in New Zealand

What does Richard Casino ask for at registration in New Zealand?

The Richard Casino registration form for New Zealand has 5 fields: e-mail, password, country, currency, promo code.

How many complaints and reviews about Richard Casino come from players in New Zealand?

39 of the 520 complaints and reviews about Richard Casino come from players in New Zealand. Across all its markets, 41 complaints have a known outcome, and 93% of them were resolved.

Who owns Richard Casino?

Richard Casino is operated by Metlait SRL and runs under the Stay Partners affiliate programme.

Is Richard Casino licensed?

Yes. Richard Casino holds 2 licences: Costa Rica Gambling, Tobique Gaming Commission.