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Casino profile

Richard Casinoin Japan

Player reviews and complaints from independent sites, alongside the facts we have recorded about Richard Casino and its operator (Stay Partners).

richardcasino.com
richardcasino.com
Capture of the Richard Casino website

Profile

Website
richardcasino.com
Established
2023
Operator
Stay Partnersaffiliate programme
Company
Metlait SRL
Licences
Languages
  • English
  • Arabic
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Australian dollars
  • New Zealand dollars
  • Norwegian kroner
  • Polish zlotys
  • Japanese yen
  • Brazilian reals
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin Show more

About

Richard Casino is an online casino operating under the Stay Partners affiliate programme. The site launched in 2023. It holds licences from Costa Rica Gambling, Tobique Gaming Commission. The interface is available in 2 languages, among them English, Arabic. Accounts can be held in 15 currencies — Euros, US dollars, Canadian dollars, Australian dollars. Our database holds 10 welcome offers.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Sign-up requirements

7 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password
  3. Country
  4. Currency
  5. Promo code

Sign in

  1. E-mail
  2. Password

Player Intelligence

477 records

What players report about Richard Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

42

92% resolved, of those with a known outcome

Total reviews

435

Across all review sites

Player rating

4.2 / 5

Trustpilot 3.9 · AskGamblers 4.5

GEO markets

16

Countries stated on 80% of records

AI-generated summary of player reviews

Players appreciated the fast and easy registration process, as well as the wide variety of exciting games available. The friendly support team and reliable withdrawals were also highlighted as positive aspects of their experience.

Players disliked the high wagering requirements associated with some promotions, which made it difficult to fully enjoy the bonuses. This was a significant concern for those looking to take advantage of promotional offers.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal45%19
  • KYC / verification19%8
  • Account17%7
  • Bonus9.5%4
  • Deposit7.1%3
  • Technical2.4%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved86%36
  • Unresolved7.1%3
  • Open4.8%2
  • Closed without an outcome2.4%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.