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Casino profile

StayCasino

Player reviews and complaints from independent sites, alongside the facts we have recorded about StayCasino and its operator (Stay Partners).

staycasino.com
staycasino.com
Capture of the StayCasino website

Profile

Website
staycasino.com
Established
2021
Operator
Stay Partnersaffiliate programme
Company
Metlait SRL
Licences
Languages
  • English
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Australian dollars
  • Norwegian kroner
  • New Zealand dollars
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Litecoin
  • Dogecoin
  • Tether

About

StayCasino is an online casino operating under the Stay Partners affiliate programme. The site launched in 2021. It holds a licence from Anjouan Gaming Board. The interface is available in 1 language, among them English. Accounts can be held in 12 currencies — Euros, US dollars, Canadian dollars, Australian dollars. Our database holds 14 welcome offers.

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

468 records

What players report about StayCasino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

41

95% resolved, of those with a known outcome

Total reviews

427

Across all review sites

Player rating

4.47 / 5

Trustpilot 4.1 · AskGamblers 4.4 · Tribuna 4.9

GEO markets

26

Countries stated on 75% of records

AI-generated summary of player reviews

Players appreciated the well-designed, easy-to-navigate site and the diverse selection of games available. The responsive customer support and quick withdrawal processes were also highlighted as significant advantages.

Players disliked that VIP cash bonuses decrease over time, making the platform less appealing for long-term play. Additionally, concerns were raised about the advertised RTP not being as favorable as expected.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal39%16
  • KYC / verification20%8
  • Bonus12%5
  • Deposit7.3%3
  • Responsible gambling7.3%3
  • Technical4.9%2
  • Payments & refunds4.9%2
  • Other2.4%1
  • Account2.4%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved95%39
  • Unresolved4.9%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, Tribuna.

Screenshots

1 page

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.