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Casino profile

Windice

Player complaints and reviews about Windice, plus its operator (Windice Affiliate Program), licences and welcome offers.

windice.io
Capture of the Windice website

About

Windice belongs to the Windice Affiliate Program affiliate programme. It holds a licence from Anjouan (Union of Comoros) — License No. ALSI-202411018-FI1. The interface is available in 5 languages, including English, Russian, Spanish, Portuguese. 11 account currencies are listed, including Bitcoin, Ethereum, Litecoin, Dogecoin.

Windice is listed in 7 markets, among them Canada, Germany, Spain and United Kingdom. On the Windice site for Canada, we found 7 welcome bonuses and a loyalty programme with 6 tiers.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    BRONZE

    Wincoin faucet
    up to +45%
    Chat rain
    up to +3%
    Store discount
    up to +2%
    Crypto faucet
    Rakeback

  2. 2

    COPPER

    Wincoin faucet
    up to +15%
    Chat rain
    up to +1%
    Store discount
    Crypto faucet
    Rakeback

  3. 3

    DIAMOND

    Wincoin faucet
    up to +400%
    Chat rain
    up to +75%
    Store discount
    up to +50%
    Crypto faucet
    up to +30%
    Rakeback
    up to +25%

  4. 4

    GOLD

    Wincoin faucet
    up to +190%
    Chat rain
    up to +24%
    Store discount
    up to +14%
    Crypto faucet
    up to +20%
    Rakeback
    up to +9%

  5. 5

    PLATINUM

    Wincoin faucet
    up to +380%
    Chat rain
    up to +34%
    Store discount
    up to +24%
    Crypto faucet
    up to +30%
    Rakeback
    up to +19%

  6. 6

    SILVER

    Wincoin faucet
    up to +95%
    Chat rain
    up to +13%
    Store discount
    up to +4%
    Crypto faucet
    up to +10%
    Rakeback
    up to +4%

Player Intelligence

97 records

What players report about Windice on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

1

100% resolved, of those with a known outcome

Total reviews

96

Across all review sites

Player rating

4.1 / 5

Trustpilot 3.1 · casino.ru 4.7 · Tribuna 4.5

GEO markets

21

Countries stated on 61% of records

Windice complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Windice, the way Player Intelligence PRO computes it.

Since 2021, players have posted 1 complaint and 96 reviews about Windice on 5 sites. In the 12 months to October 20, 2026, they filed 1 complaint and posted 54 reviews.

Reviewers give Windice 3.52 out of 5 on average over 94 rated reviews, against 3.46 across all brands. 61% of the ratings are four or five stars, and 32% are one or two. The review sites’ own scores average 4.1 out of 5 across 3 sites. By that score, Windice ranks 650th of 4,260 rated casinos. Reviewers most often praise “Games” (31 reviews), “Withdrawals” (30 reviews) and “Website & app” (24 reviews). The most common criticism concerns “Trust & licence” (16 reviews), “Customer support” (12 reviews) and “Account” (11 reviews).

The countries players state most often are Russia (19%), United States (17%) and Argentina (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to October 20, 2026. “All brands” covers the 11,764 brands Player Intelligence tracks.

Ask the AI analyst about Windice: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2025
Complaints count

Block 02

Complaint categories

  • Account100%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars52%49
  • 4 stars8.5%8
  • 3 stars7.4%7
  • 2 stars5.3%5
  • 1 star27%25
Share of 94 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games36%31
  • Withdrawals35%30
  • Website & app28%24
  • Bonuses21%18
  • Deposits & payment methods16%14
  • Customer support15%13
Share of the 85 reviews that name at least one aspect.reviews

Criticised

  • Trust & licence19%16
  • Customer support14%12
  • Account13%11
  • Withdrawals11%9
  • Bonuses8.2%7
  • Fairness & RTP8.2%7
Share of the 85 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202120222023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia19%11
  • United States17%10
  • Argentina12%7
  • Indonesia12%7
  • Canada6.8%4
  • Chile5.1%3
  • Italy3.4%2
  • Mexico3.4%2
  • Germany1.7%1
  • Spain1.7%1
  • Other countries19%11
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–504.14
20251–6–
20240–242.5
20230–12–
20220–3–
20210–1–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–383.1 / 5
casino.ru–304.7 / 5
latestcasinobonuses.bet–12–
Casino Guru18–
Tribuna–84.5 / 5

Block 11

Latest complaints and reviews

The newest records about Windice as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    Canada · Trustpilot

  • Review

    2.0 of 5 stars

  • Review

    2.0 of 5 stars

  • Review

    2.0 of 5 stars

  • Complaint

    Account not closed on request

    Resolved

    Ireland · Casino Guru

22 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, casino.ru, Tribuna.

Questions about Windice

Who owns Windice?

Windice is operated by WINDICE GROUP LIMITED (British Virgin Islands, reg. 2157509) and runs under the Windice Affiliate Program affiliate programme.

Is Windice licensed?

Yes. Windice holds a licence from Anjouan (Union of Comoros) — License No. ALSI-202411018-FI1.

Which currencies does Windice accept?

Currencies listed for Windice: Bitcoin, Ethereum, Litecoin, Dogecoin, Bitcoin Cash, Ripple, BNB, Tron and 3 more. Its site is available in 5 languages: English, Russian, Spanish, Portuguese and 1 more.

Which countries is Windice available in?

Windice is listed in 7 markets: Canada, Finland, Germany, Portugal, Russia, Spain, United Kingdom.

What bonuses and promotions does Windice run in Canada?

We read 7 live offers for Canada on the Windice site itself.

Does Windice have a loyalty programme in Canada?

Yes. Its loyalty programme for Canada has 6 tiers.

What do players say about Windice?

Players have filed 1 complaint and written 96 reviews about Windice. Players rate Windice 4.1 out of 5 on average across the 3 sites that publish one.

What do players like and dislike about Windice?

Praised most: “Games”, “Withdrawals” and “Website & app”. Criticised most: “Trust & licence”, “Customer support” and “Account”. 61% of the rated reviews give four or five stars, and 32% give one or two.

How many complaints has Windice received in the last 12 months?

In the 12 months to October 20, 2026, players filed 1 complaint about Windice.

Where do Windice’s players come from?

The countries named most often in complaints and reviews about Windice are Russia (19%), United States (17%) and Argentina (12%).